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31744 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Under promise and over deliver!
Very nice service - I'm waiting to see how long things stay unspotted before I can say A+ for sure! Dried very quickly, spots seem to be gone, very prompt and quick and polite and careful.
It takes less time for carpet to dry. by requesting you can get heavy traffic areas good & clean
Great, patient customer service with my questions.
Our carpet felt new, fresh & clean
We are proud to invite people into our home now that it is so much improved! Thank you!
Everything
Arrived on time. Explained what you would be doing. Worked in a timely manner. Afterwards, you explained what you had done and what you had noticed and if there was any problems. The carpet and furniture dried quickly. Very pleased with the results. have used you for several years and will use you again.
Very good at communicating and answering my questions. My rugs look fantastic.
Guarantee
Everything
Just didn't really get the results I was hoping for. 😕 I had a darker "area" in the middle of my living room & it never really lightened up!
I am very satisfied with the service and the technician. My home looks much better. Dennis
I found it ironic that I called to have my carpets cleaned because of animal odors. And when I called back to report that the odors were still there, I was told that animal odors are not guaranteed. The people I've talked to and who came to my house were pleasant, no complaints there. But not covering pet odors. What the heck?
The guy who did my service was friendly and professional
I like that they don’t use soap
It was a great service , The guy was friendly and knowledgeable
Technician was excellent! Wonderfull customer service and did an amazing job.
I was able to get an appt quickly even being down in Juab Co. The technician was Friendly and knowledgeable. The carpets look amazing and smell great.
The technician was prompt and very professional. Did a great job and answered all my questions.
Brian was so good to find all my dog messes and went the extra mile! Good at explaining what he was doing and the importance of specific products. It looked beautiful the lines were pretty that he left behind in each room and his dress and conversation were all professional felt safe with him in my home!
Amelie Hansen
The best carpet cleaning system we’ve ever come across. Professional, friendly, clear explanations, great recommendations.
Service was very good and the technician did a very good job. We are pleased with our clean carpet and even though it is about 20 years old we expect it to last several more years.
No to pleased with the turn out. Sorry, I'm not able to say give you a better review.
The tech was very knowledgeable and courteous and kept us informed during the process.
They look very clean and stay looking good for a long ti.e...
Sam our technician was great, walked me through all my options. I was able to make an informed decision.
The service AC am Tex
The technicians are super friendly and go the extra mile. 😍
Have used Zerorez several times and really liked it, all but two times ago. This newest worker, Johnny, did a wonderful job. The time before, who ever it was, did not do a really good job, for me or my neighbor.