Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31744 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 5, 2021 — Rated 9 out of 10 by N.E. Zerorez Salt Lake City
What do you like about our products and services?

Have used Zerorez several times and really liked it, all but two times ago. This newest worker, Johnny, did a wonderful job. The time before, who ever it was, did not do a really good job, for me or my neighbor.

Report a concern   November 5, 2021 — Rated 10 out of 10 by B.S. Zerorez Salt Lake City
What do you like about our products and services?

Under promise and over deliver!

Report a concern   November 5, 2021 — Rated 8 out of 10 by L.B. Zerorez Salt Lake City
What could we do to improve?

Very nice service - I'm waiting to see how long things stay unspotted before I can say A+ for sure! Dried very quickly, spots seem to be gone, very prompt and quick and polite and careful.

Report a concern   November 5, 2021 — Rated 10 out of 10 by David Cobia Zerorez Salt Lake City
What do you like about our products and services?

It takes less time for carpet to dry. by requesting you can get heavy traffic areas good & clean

Report a concern   November 5, 2021 — Rated 10 out of 10 by D.S. Zerorez Salt Lake City
What do you like about our products and services?

Great, patient customer service with my questions.

Report a concern   November 5, 2021 — Rated 10 out of 10 by S.W. Zerorez Salt Lake City
What do you like about our products and services?

Our carpet felt new, fresh & clean

Report a concern   November 4, 2021 — Rated 10 out of 10 by C.W. Zerorez Salt Lake City
What do you like about our products and services?

We are proud to invite people into our home now that it is so much improved! Thank you!

Report a concern   November 4, 2021 — Rated 10 out of 10 by G.B. Zerorez Salt Lake City
What do you like about our products and services?

Everything

Report a concern   November 4, 2021 — Rated 10 out of 10 by K.S. Zerorez Salt Lake City
What do you like about our products and services?

Arrived on time. Explained what you would be doing. Worked in a timely manner. Afterwards, you explained what you had done and what you had noticed and if there was any problems. The carpet and furniture dried quickly. Very pleased with the results. have used you for several years and will use you again.

Report a concern   November 4, 2021 — Rated 10 out of 10 by Micki Harris Zerorez Salt Lake City
What do you like about our products and services?

Very good at communicating and answering my questions. My rugs look fantastic.

Report a concern   November 4, 2021 — Rated 10 out of 10 by Brooke Green Zerorez Salt Lake City
What do you like about our products and services?

Guarantee

Report a concern   November 4, 2021 — Rated 10 out of 10 by Daniel Beach Zerorez Salt Lake City
What do you like about our products and services?

Everything

Report a concern   November 4, 2021 — Rated 4 out of 10 by Z.T. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Just didn't really get the results I was hoping for. 😕 I had a darker "area" in the middle of my living room & it never really lightened up!

Report a concern   November 4, 2021 — Rated 10 out of 10 by Dennis Gailey Zerorez Salt Lake City
What do you like about our products and services?

I am very satisfied with the service and the technician. My home looks much better. Dennis

Report a concern   November 4, 2021 — Rated 8 out of 10 by B.B. Zerorez Salt Lake City
What could we do to improve?

I found it ironic that I called to have my carpets cleaned because of animal odors. And when I called back to report that the odors were still there, I was told that animal odors are not guaranteed. The people I've talked to and who came to my house were pleasant, no complaints there. But not covering pet odors. What the heck?

Report a concern   November 4, 2021 — Rated 10 out of 10 by B.T. Zerorez Salt Lake City
What do you like about our products and services?

The guy who did my service was friendly and professional

Report a concern   November 4, 2021 — Rated 10 out of 10 by D.T. Zerorez Salt Lake City
What do you like about our products and services?

I like that they don’t use soap

Report a concern   November 4, 2021 — Rated 8 out of 10 by T.C. Zerorez Salt Lake City
What could we do to improve?

It was a great service , The guy was friendly and knowledgeable

Report a concern   November 4, 2021 — Rated 10 out of 10 by G.W. Zerorez Salt Lake City
What do you like about our products and services?

Technician was excellent! Wonderfull customer service and did an amazing job.

Report a concern   November 4, 2021 — Rated 10 out of 10 by Stacy Haycock Zerorez Salt Lake City
What do you like about our products and services?

I was able to get an appt quickly even being down in Juab Co. The technician was Friendly and knowledgeable. The carpets look amazing and smell great.

Report a concern   November 3, 2021 — Rated 10 out of 10 by E.R. Zerorez Salt Lake City
What do you like about our products and services?

The technician was prompt and very professional. Did a great job and answered all my questions.

Report a concern   November 3, 2021 — Rated 10 out of 10 by Amelie Hansen Zerorez Salt Lake City
What do you like about our products and services?

Brian was so good to find all my dog messes and went the extra mile! Good at explaining what he was doing and the importance of specific products. It looked beautiful the lines were pretty that he left behind in each room and his dress and conversation were all professional felt safe with him in my home!

Amelie Hansen

Report a concern   November 3, 2021 — Rated 10 out of 10 by Melinda Gittleman Zerorez Salt Lake City
What do you like about our products and services?

The best carpet cleaning system we’ve ever come across. Professional, friendly, clear explanations, great recommendations.

Report a concern   November 3, 2021 — Rated 10 out of 10 by P.A. Zerorez Salt Lake City
What do you like about our products and services?

Service was very good and the technician did a very good job. We are pleased with our clean carpet and even though it is about 20 years old we expect it to last several more years.

Report a concern   November 3, 2021 — Rated 3 out of 10 by I.H. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

No to pleased with the turn out. Sorry, I'm not able to say give you a better review.

Report a concern   November 2, 2021 — Rated 10 out of 10 by Christy Martin Zerorez Salt Lake City
What do you like about our products and services?

The tech was very knowledgeable and courteous and kept us informed during the process.

Report a concern   November 2, 2021 — Rated 10 out of 10 by M.B.M. Zerorez Salt Lake City
What do you like about our products and services?

They look very clean and stay looking good for a long ti.e...

Report a concern   November 2, 2021 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

Sam our technician was great, walked me through all my options. I was able to make an informed decision.

Report a concern   November 2, 2021 — Rated 10 out of 10 by B.L.J. Zerorez Salt Lake City
What do you like about our products and services?

The service AC am Tex

Report a concern   November 2, 2021 — Rated 10 out of 10 by Laurie Camp Zerorez Salt Lake City
What do you like about our products and services?

The technicians are super friendly and go the extra mile. 😍


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