Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33425 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 25, 2025 — Rated 10 out of 10 by W.W. Zerorez Salt Lake City
What do you like about our products and services?

DJ was very friendly, efficient and professional and did a very good job on cleaning our carpet.

Report a concern   July 25, 2025 — Rated 10 out of 10 by Ryan Richardson Zerorez Salt Lake City
What do you like about our products and services?

They were on time, efficient and in one area of carpet, they did this deep-clean process to soak out pet stains! I was impressed with the professional way my entire carpet cleaning process was handled! Props to Parker for his good work. It all only took a little over an hour! Thanks Zerorez!

Report a concern   July 25, 2025 — Rated 10 out of 10 by Wendi Kirchhoefer Zerorez Salt Lake City
What do you like about our products and services?

We liked that it was easy to make an appointment, that they called before they came, and they showed up when they said. We thought it was very nice that they had a military discount too. The technician was very nice and efficient. It went very smoothly. We have used ZeroRez for several years now and have always been satisfied. Thanks!

Report a concern   July 25, 2025 — Rated 0 out of 10 by B.A. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Made the smell worse when you cleaned. Also, I had to have another company re clean, and they were shocked at how much dirt they got up.

Report a concern   July 24, 2025 — Rated 10 out of 10 by R.H. Zerorez Salt Lake City
What do you like about our products and services?

Nathan arrived promptly at 2 and got right to work. The carpets look amazing.

Report a concern   July 24, 2025 — Rated 10 out of 10 by S.C. Zerorez Salt Lake City
What do you like about our products and services?

My carpets feel and look clean after they dry. Your representatives are amazing.

Report a concern   July 24, 2025 — Rated 7 out of 10 by B.A. Zerorez Salt Lake City
What could we do to improve?

Expected the cleaning process to be more effective.

Report a concern   July 24, 2025 — Rated 9 out of 10 by A.T. Zerorez Salt Lake City
What do you like about our products and services?

Quality work, professional service

Report a concern   July 24, 2025 — Rated 10 out of 10 by A.C. Zerorez Salt Lake City
What do you like about our products and services?

The lack of smell and residue, and efficiency.

Report a concern   July 24, 2025 — Rated 10 out of 10 by M.W. Zerorez Salt Lake City
What do you like about our products and services?

They arrive at scheduled time and are very friendly and thorough. My carpet looked great.

Report a concern   July 24, 2025 — Rated 10 out of 10 by D.B. Zerorez Salt Lake City
What do you like about our products and services?

Good service and good job done

Report a concern   July 24, 2025 — Rated 10 out of 10 by Pat Harward Zerorez Salt Lake City
What do you like about our products and services?

Cleans well and drys so fast. I was amazed at how quickly three rooms could be cleaned! It didnt take long at all.

Report a concern   July 23, 2025 — Rated 10 out of 10 by Krislyn Elliott Zerorez Salt Lake City
What do you like about our products and services?

The people on the phone and in the trucks are super nice and helpful. Our cleaner, Ethan, was so friendly and so knowledgeable about his job. First, he showed up at the beginning of the time window they gave me. I love that (and love that he called to tell me he was on the way). He gave me a lot of options to choose from and then offered no pressure to get me to choose one or the other. Then he was quick, but incredibly thorough.
We had the same experience with zero res last time we used them as well. Will definitely keep using them. We love that it's less toxic and dries quicker than other companies. The pricing is very fair and the service is exceptional. Our only problem is that we can't add a bigger tip through their payment site!

Report a concern   July 23, 2025 — Rated 10 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

arrived on time and did a good job.
took a little longer to dry than expected.
looks good.

Report a concern   July 23, 2025 — Rated 10 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

Service was easy to schedule and technicians were earlier than expected and completed the job quickly.

Report a concern   July 23, 2025 — Rated 10 out of 10 by H.W. Zerorez Salt Lake City
What do you like about our products and services?

I am sold on your service, however, my stairs were still damp the next day which surprised me, however there isn't much air flow in this area. I used Zerorez in Commercial buildings in Spokane when working for a Property Management company and was always satisfied with their service and how well the carpets cleaned up.
My only complaint would be that my hardwood floor leading to the carpet areas got quite messy. I don't remember this before. I don't know if they tarped it off previously or if, perhaps the equipment (head) leaked more. Jake was very pleasant and my carpet looks nice.
Thank you!

Report a concern   July 23, 2025 — Rated 9 out of 10 by N.B. Zerorez Salt Lake City
What do you like about our products and services?

Communication was great.
I was offered different types of services but didn't feel pressured.

Report a concern   July 23, 2025 — Rated 10 out of 10 by Neal Harris Zerorez Salt Lake City
What do you like about our products and services?

Technician was on time and a good communicator. The carpets look fantastic and he put protectant on the stairs. Price was fair and reasonable for the work that was done. Most important, the smell and extended dampness of the carpets that I have endured in the past didn't exist with ZeroRes. We went out to eat, and when we came back the carpets were dry enough to walk on! I am sold on ZeroRes. This is the first time I have used them but I will never use anyone else.

Report a concern   July 23, 2025 — Rated 10 out of 10 by M.A. Zerorez Salt Lake City
What do you like about our products and services?

Professional and answered my questions. The tech who did my carpets was excellent. Can't remember his name.

Report a concern   July 23, 2025 — Rated 10 out of 10 by L.G. Zerorez Salt Lake City
What do you like about our products and services?

This was my first treatment but the service provider was courteous, helpful and listened to my concerns. Seemed to do a good job. Hope it improves my lawn.

Report a concern   July 22, 2025 — Rated 10 out of 10 by K.W. Zerorez Salt Lake City
What do you like about our products and services?

No soap

Report a concern   July 21, 2025 — Rated 10 out of 10 by W.B. Zerorez Salt Lake City
What do you like about our products and services?

Friendly staff. Well trained did a good.

Report a concern   July 21, 2025 — Rated 10 out of 10 by Jarid Angus Zerorez Salt Lake City
What do you like about our products and services?

Excellent service.
Our cleaner was very polite. He was on time, clean, in a good mood.
My mother is elderly and requires someone with alot of patients and understanding to the bazillion questions she asks. He was excellent.
Awesome customer service. Our carpet looks great. Thanks

Report a concern   July 21, 2025 — Rated 8 out of 10 by C.F. Zerorez Salt Lake City
What could we do to improve?

I should not have to tell the cleaner what spots have to gone over again. I felt like I was baby sitting your representative. Also he was in a hurry to get out of there. I did feel like he was trying to do the best job possible.

Report a concern   July 21, 2025 — Rated 10 out of 10 by Sharon Gibbons Zerorez Salt Lake City
What do you like about our products and services?

Friendly and helpful.

Report a concern   July 21, 2025 — Rated 9 out of 10 by Andrew Jensen Zerorez Salt Lake City
What do you like about our products and services?

The scheduling process was easy and quick. The serviceman was professional, prompt, and thorough. The product is supposedly safe, free of harmful chemicals. The washing is a little bit suspect though.

Report a concern   July 21, 2025 — Rated 10 out of 10 by S.L. Zerorez Salt Lake City
What do you like about our products and services?

Service was on time, and the work was excellent

Report a concern   July 21, 2025 — Rated 10 out of 10 by G.S. Zerorez Salt Lake City
What do you like about our products and services?

Always pleasant technicians and excellent results

Report a concern   July 21, 2025 — Rated 10 out of 10 by Tiffany Davis Zerorez Salt Lake City
What do you like about our products and services?

Dallin was awesome! I appreciated that he communicated very clearly with me issues, solutions, and helped me to make educated decisions with tricky ductwork. I greatly appreciate as well that pricing was upfront, all of the charges were clearly explained, and it was very fairly priced!

Report a concern   July 20, 2025 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

Efficient, friendly, job well done!


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