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31742 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am still waiting for the technition to return to redo my stairs that paid $60.00 for and they still look dirty
As usual, the service was great! The fact that we have had the same tech for multiple years makes the process super easy!
Quick, efficient, and professional.
Very expensive.
We had our carpet cleaned on Saturday and looking at the hall today( Sunday ) it is still not clean. Your tech was only here a very short time unlike the tech who did our cleaning we had done in October.
I did call this morning to have someone call me.
The young man was very kind, did a fantastic job. Really made the stairs look new again. Love the look and feel. Give the man a 10 plus.....
Drew was great! Prompt and professional. I appreciated his knowledge and taking time to explain all my options.
Excellent, quality and service at a competitive price. I’ve used your carpet cleaning service and now your duck cleaning service. Great quality every time. Thank you!!
Ben was great!! Thank you for your help!!
Will and Dane were so efficient. The job was done within about two hours and everything was perfect!
The service was good and was pleased with the job.
Competent and friendly staff that quickly get to work and leave things spotless.
Found two small black spots that were not on the carpet before, Also stains on the driveway. Jacob was pleasant to work with.
The pre treatment and the protectant price was way more then we expected....Quoted price was $225 final bill ended up at $700, lots of extra fees. I hope the protectant really lasts 10 years.
No chemicals
The employee worked very hard. I was not happy about the price on cleaning the shower. Also I scheduled before Halloween to get fourth room free which never happened
Awesome, fast
They do a thorough job of cleaning and it doesn’t soil quickly afterwards because products are not left in your carpet. They come back free of charge if you are ever not satisfied.
Good job
Very friendly technician, love how quick the carpets dry
The speed, the quality of work, and the price.
Technicians listen to me. When I ask them to stay away from the wood furniture and baseboards so excess water is not soaked up into the wood, they are amenable. They also ask questions to clarify my instructions.
The 8 score means that the tech arrived during the prescribed time. He (I think Mitch) was courteous and helpful in determining the extent of work to be done. The carpet looks very good. I'm, not sure what could've been done much better workwise. I guess it would've been a perfect 10 score if the tech (no offense to Mitch) we requested would've come to do the work. We weren't expecting any special treatment beyond that.
They arrived on time. Did a great job cleaning my sofas.
The price ended up being double the original quote. I did feel like the carpets were cleaned well and the costs were discussed prior to the work being done. I feel like the pet treatments are way overpriced
2nd cleaning with zerorez this year. Both times the tech's were very professional,friendly,hard working and through.. Thank You!!
I don’t know if it is the type of carpet or rug, but i guess I expected it to look/feel better. It did look better the 2nd time.
I have always liked how my carpets look after you clean them and how well they stay clean. This last visit my technician was outstanding. His name was James. I will ask for him every time. He was quite, very respectful, and went out of his way to make me very happy with his work.
Drew was supper careful, clean and polite. He did a great job on some very stubborn pet stains. He did not rush and got things nice and clean.
Great Tech service