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based on 31742 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You did what you said you would do.
* Called in advance to let us know you were on your way.
* The carpets look great!
* Professional, courteous and respectful
Thank you!
The technician did a fabulous job. He was knowledgeable and helpful. My carpets and floors look like new. I’d gladly have him come again.
Your office staff is a different story. They were curt to being close to rude, and gave no help at all when I called to make my appointment. I’ve also had friends say the same thing.
We’ve always had great service.
Jace did a great job. Will definitely use your services again.
The technician was super communicative and explained the service he would perform. Our carpets look good and smell clean. We’ve been using Zerorez for years and have always been very satisfied.
The tech who came to our house was awesome, courteous and very thorough in cleaning!!
McKay did a great job! Thank you!
The young guy who came was super cheerful and pleasant, and worked quickly and efficiently. He was knowledgeable about his trade and really professional.
Technicians are professional, friendly and efficient. Our carpets always look like new after cleaning. Easy to schedule appointment.
Still a few spots and the main traffic area didn't lighten up much.
The carpet was very clean and looks good. The employee was nice and thorough. I do wish he would have worn a mask or asked if I wanted him to wear one.
Great
Quality service
Very friendly and they do a very good job. And they are fast.
The technician seemed to be knowledgeable and worked diligently.
Leave the carpet without the ripples sometimes experienced from wet treatments. Dries faster and has very little odor.
I liked the enpowered water cleaning, the young man's great service. A friend asked me if I had bought new carpet. I told her that I just had it cleaned!
Quality of service is great, easy to get an appointment and the tech was great
I got a phone call saying they'd be there in about 45-60 min but then about the time I was expecting them I got a text saying they'd be there in 30 min. The job was done well but our house did seem to smell like a wet towel for a few days
Very easy to schedule on line, paying on line. Our technician was very thorough and the carpets look great after.
great products
Carpet always looks great, and stays that way for a long time.
Staff work fast and do a great job.
Our carpet is about 12 yrs old. A small home. We had cleaned about 5-6 yrs ago. A week later looked like it did before we had it cleaned by one of the top carpet cleaners of America! My wife said one day we need new carpet, i said for the little bit of carpet we have, it’s sad just the two of us. It should last another 10yrs!!! So I called Buddy that installs carpet. I said hey Scott who is a good carpet cleaner? He gave me a few names then he said hold on, have heard of Zero water? I said no. He said I have heard a few people speak highly of them. 3 weeks later I have almost new carpet again!!!!
I couldn't begin to tell you how happy we are with the service of Zerorez! Our carpet looks fantastic after the wonderful technician Jacob Rogers, worked so hard to clean our home. Jacob treated our home with such respect. He treated us the same. We enjoy the process of Zerorez because the carpet isn't as wet as with other services. The carpet smells good and looks so good. We have never had such great service in our home. Jacob Rogers is the most pleasant technician we have had with Zerorez. He went through everything with us regarding our carpet. We were told about the process, the total bill and what he would do to help us. He definitely filled all of the items he was working on. Jacob was very professional in all he accomplished. Getting our carpet cleaned was such a pleasant experience. Thank You Zerorez, you rock!
Linda Orme
PS: Toward the end of the service Mr. Rogers experienced an equipment malfunction! He made several attempts to rectify the problem, disassembling and reassembling several times until he finally solved the problem. Having been in the service business myself for over 50 years, I was impressed with his tenacity and effort. It goes without saying Mr. Rogers is a Credit to your company!
R.C. Orme
I don’t think the protector was put on my last room. I was told I will be back I. To do that and he never came back in my house. Like the way my carpets look
Conscientious and thorough.
Professionalism of the technician.
Quick dry time.
Friendly service, carpets always comes out so clean, has been the best at getting stains out of my carpet.
Clean carpets
Luke did an excellent job--professional and personable!
my carpet had not been cleaned for over 18 months!! Jace worked hard to remove soil, food. and pet spots. I was resigned to purchasing a new carpet instead it looksl brand new!! YEAH FOR ZEROREZ