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31776 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great cleaning job, but i’m concerned about how the carpet buckled and won’t go down.
There is no cleaning solution odor. The technicians are thorough and do an excellent job. They are careful and don't go slamming around with the equipment. Our technician had such a fun personality; it was fun to talk with him.
Professional and got my stains out
Very polite and hard working. He took the time to explain stuff to us and extra time to clean tough spots, no smell and residue free. Thanks.
on time, friendly, carpets looked amazing, didnt take a long time, carpets didnt feel crunchy after
I submitted this reply earlier.
I have used another cleaning service in the pastbut Zerorez was the superior product. Carpets looked and felt cleaner. I am very happy with the result.
Lots of hype in the ads but the carpet just didn’t seem to come nearly as clean as with other standard steam cleaning companies.
Very effective results
Super tech guy!
The carpets look great!!! The gentlemen that worked at my house were so kind and friendly.
The technicians were very friendly and informative about your service. The carpets look great
Great job on our carpets! We did the equivalent of 5 rooms. They took out so much dirt even before they cleaned. Great price, friendly service. First time with Zero res and we're hooked.
Tech was very respectful and kind. Carpets were cleaned well
Gets it clean and keeps it clean. My carpet is 15 years old and still looks great
You don't leave residue in the carpets. It seemed to dry fairly fast. The technician was friendly and gave me a discount off of what i had submitted which I was grateful for. He was prompt and talked to me about what i could do to keep my carpets clean. I would use zeroes again in the future.
The tech wasn’t the most personable person I’ve ever met
RILEY WAS G-R-E-A-T! He was thorough, explaining everything, professional, clean, helpful, and everything I hoped for. ZeroRez was recommended in our HOA meeting by some of the residents. Next time, I will add my endorsement. Thank you so much. Jo
Have the person who cleans have the same figures we were quoted online.
It was clean, fast and easy
Carpet is very clean and soft now
We have had a wonderful experience with Zerorez each time we have used your services to clean our carpet. The Technicians have been very timely and professional. They have gone out of their way to make sure that our carpets were looking as good as possible. Thank you!
My tile in the entry way. Looks worse, after cleaning the grout, because it is splotchy. Some small areas are clean and other small areas are dark. It emphasizes the fact that it isn’t clean. The man doing it said he didn’t have the tool he normally uses and he had to do it by hand. He worked really hard in it, but it doesn’t look good. Even my kids came in and mentioned how bad it looks.
The carpets are good, but the corner of one room still looks dingy. Maybe it’s just going to be that way, but I was hopeful that it would look better.
Angelo tries hard to please me and I am pretty fussy!
Our technician was great
I’m always pleased with the result.
You really get my carpets and tile clean. Short drying time and you pre-treat all the bad spots and treat them again if they don't come up until they do. Very satisfied with the results.
Service was timely and courteous - and affordable! Would definitely use again.
Our carpets looks brand new! Thrilled with this service. Will use again.
Like the fact that carpet remains soft when it dries. Dries quickly.