- Phone: 801-288-9376
- Visit Website
based on 31776 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great pet ueine removal!
Zerorez did a great job on my carpets in our rental condo in Park CIty! What I like best is the employees! They are courteous, on time, detail oriented and friendly! Dante & Gus especially have been great to work with!!! They deserve a bonus!
To be honest, the initial call was great. The service rep was knowledgeable and personable. The service reps I spoke to from there on out were awkward and didn’t seem to know what they were doing. The tech was delayed due to equipment malfunctions, but once he did arrive he was very fast and very friendly. He alone saved my opinion of zerorez. Thank you Colten! His service was exemplary and was enough to warrant a 10 on my review despite the other experiences.
Yes I liked the experience and helpful care that he gave it was very good.
Awesome employee who came to clean. Did a good job. Just took longer to dry than I thought or was told.
The carpets are clean and shiny. THEY LOOK CLEAN
Chad was very efficient, informative, and pleasant to have in my home.
When I called to get a price she asked what I needed cleaned I told her a family room she said that would be the special a hallway and 15 stairs she that would be a stair case and gave me the price of 102.00 So I said let’s schedule an appointment which we did for November 2nd then when the guy showed up to do my carpets he ask what I was having done I told him and then he put it in his phone and said it would be 197.00 I said that’s not what I was told and the only thing he could say I’m sorry he said that the stairs going to my family room could not count as the stair case and that is another 25.00 dollars she did not have the hallway on there I did agree to the pet Oder treatment so that should have only been an extra 50.00
Pete was helpful and efficient, and was patient with me during a scheduling conflict. I appreciated his willingness to wait for me to be ready, and the carpets look great!
There were 3 spots in our upstairs hallway that were surface spots that were still there when we went upstairs. :(
Quick service and quick drying time. Love love that there are no harmful chemicals so that me and my kids could walk on it while still wet
Always a great job done by friendly courteous people.
Matt was on time and very nice. He explained the cleaning process and was very careful. The next time we use your services we would definitely ask for Matt to do the job.
Name removed
Always do a great job!
Dante was professional and very knowledgeable about the care if my carpets!
The technician who cleaned our carpets was very informative and kept asking if we had any questions about things. He got out the stains that were in our carpet and the whole house was cleaned in 1 1/2 hours--super fast! The carpets look brand new again and there wasn't any odor from chemicals. THANK YOU!
5 hours for a 1 hour job and damaged walls.
I like how dry it is when they leave!
Your employee who came to my home on Nov. 1 (sorry, I didn't get his name) cleaned my carpets better than I have experienced in years. I would rate his service as excellent.
We loved the customer service! We received a reminder call with clear instructions the day before our appointment and each time we received a call, the emoloyees were very friendly. Our technician was on time and very personable. He was also very helpful and knowledgeable. He offered advice on how to keep the carpets clean and even gave a recommendation for a vacuum. The technician was quick but also thorough. He did a great job and we are very pleased with the results! This was our first time using zero Rez and we will definitely use them again.
The carpet looked and felt great after the Zerorez cleaning! A knowledgeable technician explained the process thoroughly. We have used your company in the past and will continue to do so.
The tech was very nice and on time
Fast service. Great cleaning.
I had told the girl when I called that we had pet stains and I needed the tech to bring the black light. He assured me that they would. He got here and said someone had taken his black light so he just put the stuff all over the carpet. I would still like to be checked by the black light. I am not convinced this did the job. so I am unhappy about that.
I am VERY pleased with: 1. How clean my carpet was after years of abuse 2. I'm very sensitive to chemical smells, which you do not use - the citrus prep was refreshing. 3. Was impressed with how quick the process was. 4. Drying time was short & sweet 5. Indeed, your name Zerorez, is tried & true with me = when I vacuumed after, very little rez was sucked up. 6. You did good with your employee, Peter. He was friendly, professional, told me what would happen, & answered all my questions. 7. I will now donate to the D.I., my Bissel carpet cleaner === never to be used again !!! You have a customer for life.....
Matt was wonderful! He worked Hard, he was fast and very helpful and considerate. Thank you!
The gentleman (Adam) that came to do the cleaning was very professional, kind and respectful. He did an excellent job and went above and beyond what I had asked him to do. I will always choose Zerorez!
Great Technician. Professional service. Will recommend to friends and family.
Thanks for the great service.
Quality of service and products
Carpets look great!
Your service tech was very polite he worked very hard he made sure he did the job right the first time he was friendly clean and courteous!