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based on 31776 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I Feel like the technician was in a rush as it was the end of the day. And he didn’t put in any effort to remove stains besides going over it twice. I’ve heard so many good things about Zerorez so I was a little disappointed. Nothing special compared to other companies I’ve worked with.
Super clean and no residue!!!!!!
I am very happy with my newly cleaned carpet. It looks so much better. I Will be making an appointment after the holidays to get my tile cleaned. Thank you so much Roy
The quality of work you man performed at our home. He was great and we enjoyed having him in our home. We plan to use you in the future for all our work in our home.
Great Job.
Michael and Lionda Last name removed.
The technician was friendly and efficient. Very good experience.
This the second time in recent years that I have used your services. I don't remember his name but the young man who cleaned our carpets was a perfect gentleman. He was pleasant, worked efficiently and also offered other services to make our environment as nice as possible. I like your product because it seems to get the carpets cleaned but does not leave a soap residue to collect dirt so that the carpets need to be cleaned again (what seems like sooner).
I will use your service again when it is needed and certainly recommend it to others.
They did an excellent job. Answered my questions on how to maintain the carpet. Thank you.
The carpets were cleaned to satisfaction, in a timely and efficient manner by knowledgeable, friendly and courteous technicians
Follow up
Good job
Good tech
Dante Farrell, Zerorez Technician, was excellent. He did a very nice job, and I would recommend him and your company without hesitation. Appointment reminders and updates were timely and appreciated. Thanks so much.
Thought the tech did a great job and seemed to be helpful in suggestions made to do spot cleaning, etc. in the future.
Everyone is friendly and a great job cleaning.
Very friendly and informative. The carpets look great and feel great.
i like the cleaning method and the service technicians were pleasant and efficient. I wish the other products they try to sell you were mentioned when i made the appointment and talked about the price.
I thought the men did a good job. It was just a touchup, but i appreciate their work. The carpet looks great both in the frontroom and bedrooms. Thanks to those two young men.
Excellent product and service!
They were on time, professional, did a good job.
We appreciated Matt's professional attitude. Not only did he do a great job but was kind and respectful! That means a lot in today's world.👍👍☺👍👍
Got it done quickly and efficiently and it turned out great. Thank you.
Zerorez is 100% better than Stanley Steemer!
Environmentally friendly process. Budget friendly prices. Trained workers. Carpet stay cleaner longer.
Very good service!
My carpets look fabulous!!
I love Zerorez! We have been using this company for years. My carpets look great, and the process of cleaning them is fast.
i dont know, my parents were just not pleased with the service.
The service person was fast, friendly and explained the process. My carpets look great.
Crazy quick, but that led me to believe it wasn’t as thorough a cleaning as perhaps it could be. Also came literally at the end of the window of time. 8-12. Showed up at 11:40. That really messed with our schedules. It wasn’t a bad experience just not a great one. I feel like I got a discounted rate job but then again, that’s also what I paid for since we used the food drive discount. The carpets really don’t appear to be that clean though.
very quick and professional.
I liked the fact that I was informed all along the way as to when to expect my techs. It wasn't like some places that give you a four or five hour window and then they show up five minutes after the fifth hour. I was called the day before and again when they were on their way, which I really appreciated. I also appreciated the fact that you could tell Don wasn't happy unless I was happy. He even came back because I had a couple of spots that didn't come out the first time. When I called I wasn't sure if there was anything we could do. Maybe they just weren't going to come out. They came out the second time around though and the couch looks great.
Great service and knowledgeable technicians. Carpets look great!