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based on 33712 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the results!
I had our company's office space cleaned and it was great to have a solid estimate for services set up before scheduling so that I knew exactly what to expect. They were able to make room for our job on their schedule and the technician who came out was prompt and polite. We've had other cleaning companies out before, but the floors never looked as good as they do right now! Plus, they even came out on a holiday, so it would not disrupt our office's work environment very much either.
Pet treatment and checking to see if needed
We thought the technicians were pleasant and did a great job! We had several scheduling issues and appreciate that you cared enough to contact us about our concerns.
Professional, frendly technicians
No residue!
The carpets always come out very clean and technicians were professional and quick. They ask questions and listen to our questions.
Great Service!
I don't have to worry about it being safe for my cat to walk on the carpets after being cleaned.
I’m very disappointed with the cleaning. The technician was very nice and I liked him. However, nothing is much cleaner. I have had my carpets cleaned before and this was very sub-par. How to make it right? I’d like some money back to compensate for the quality I received. I paid too much for the low quality I received.
Amazing service. Arrived during the specified window of time. Explained what would be done and why. Let us know what to expect in drying time. Came back at our request a little later to see about what we thought was a problem. Very courteous and professional. Fixed the problem.
Great service! Friendly people! On time, patient, thorough. Easy to work with and great prices!
Hunter did a fabulous job thank you very much
We had to have you come back and clean spots a 2nd time. We were scheduled to have someone come between 8-12 and he didn't come until close to 1 and it made my husband very late to work. We think you have a great product, but scheduling and service left something to be desired.
They do a great job and get all the spots out. They revive my carpet so it looks fresh and new again.
The carpet always looks so nice and is soft not soapy or crunchy. Zerorez people are very professional, knowledgeable and courteous. We’ve never had a negative experience with them.
We really liked the kid that came yesterday. Sorry, I don't recall his name. Super nice, quick and through.
Great service, Ryan explained all of the different options to clean my carpet the best way. Very happy with the results
The price was way higher than the $35 per room promotion I thought I was getting. I added the pet treatments so that charge didn’t surprise me but I felt a little pressured.
Also, it’s been 36 hours and my stairs are still soaked.
Pet friendly
Quick, clean, professional
Stains still in many places. Cost of services were astronomical
I have referred my neighbors who did get their carpets done as well and loved the results.
Technicians were professional and thorough. All costs were clearly explained to me before the cleaning began and most importantly, my carpets look great!
Great product great service
Friendly, clean cut technician. And the finished product (clean upholstery!) was a huge improvement over what it looked like before. Thanks!
I'm not sure how many years I've had Zerorez clean my carpets and tile, but year after year I am always impressed at the great job they do.
Great service and the young man was very attentive to detail in meeting our needs. He did a great job. Thank you.
The technicians were curteous, professional and worked hard to clean the carpet areas we needed to be cleaned. Our only concerns were that the carpeting was a bit wetter in places and took overnight to dry with fans on all night. I would definitely recommend them and would use them again.
I think my carpet looks like new. The technician did a fantastic job. I like the fact that my carpet is not stiff and sticky. Will use the service again!!!!