Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31776 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 12, 2019 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

Carpets look great clean

Report a concern   January 12, 2019 — Rated 10 out of 10 by K.U. Zerorez Salt Lake City
What do you like about our products and services?

The tech that cleaned our carpets was very respectful, courteous, and had a lot of knowledge.
Report a concern   January 12, 2019 — Rated 0 out of 10 by D.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Dont treat your customers like children. Dont argue with us about whether or not the carpet is clean as compared to wear and tear. The next day I had a second company come and clean the carpet because we didn't want to argue with your serviceman or your customer service people anymore. BOSS Systems did an excellent job cleaning the carpet where you did not. They took twice as long cleaning as you did and made a huge difference. We knew that the carpet wasnt new but what we were seeing and feeling was more than wear and tear. It was still dirty. You really should refund us our money as you did not clean our carpet. I could keep rambling but wont. Bottom line is you lost a customer.

Report a concern   January 12, 2019 — Rated 10 out of 10 by D.B. Zerorez Salt Lake City
What do you like about our products and services?

Our carpets looked and felt great after they were cleaned. I loved how they didn’t have a filmy soapy feel to them.
I will use Zerorez again!

Report a concern   January 11, 2019 — Rated 10 out of 10 by A.L. Zerorez Salt Lake City
What do you like about our products and services?

Great service!

Report a concern   January 11, 2019 — Rated 10 out of 10 by K.J. Zerorez Salt Lake City
What do you like about our products and services?

Friendly technician. Did a great job. My carpets look clean and refreshed. Thank you.

Report a concern   January 11, 2019 — Rated 10 out of 10 by Luana Moulton Zerorez Salt Lake City
What do you like about our products and services?

Great results! Love the technicians--professional yet personable.
Report a concern   January 11, 2019 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Great service. Techs very knowledgeable and kind. Fast, complete service. Nice gentlemen

Report a concern   January 11, 2019 — Rated 10 out of 10 by S.O. Zerorez Salt Lake City
What do you like about our products and services?

Prompt, thorough, reasonably priced and friendly- plus carpets look great.
Report a concern   January 11, 2019 — Rated 10 out of 10 by S.G. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals
Clean carpets
Report a concern   January 11, 2019 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

The service tech was friendly and efficient.

Report a concern   January 11, 2019 — Rated 10 out of 10 by Mark Simpkins Zerorez Salt Lake City
What do you like about our products and services?

I was very pleased with the worker you sent. He answered my questions, arrived on time, and did a really great job. I had a few spots that I asked him to go back over--and he willing did it. I also liked the fact that you guys kept me up to day on when he would arrive.d
Report a concern   January 10, 2019 — Rated 10 out of 10 by David Monson Zerorez Salt Lake City
What do you like about our products and services?

Quick, thorough,professional and courteous.
Report a concern   January 10, 2019 — Rated 10 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

You are clear on the cost and deliver a service worth paying for with a good worker.
Report a concern   January 10, 2019 — Rated 10 out of 10 by A.W. Zerorez Salt Lake City
What do you like about our products and services?

Everything went better than expected even up to the 4 th floor
Report a concern   January 10, 2019 — Rated 10 out of 10 by Miki Bode Zerorez Salt Lake City
What do you like about our products and services?

The employees are helpful, professional and do an awesome job! They are the best by far!
Report a concern   January 10, 2019 — Rated 10 out of 10 by A.P. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look great and the technician was very informative.

Report a concern   January 10, 2019 — Rated 8 out of 10 by J.W. Zerorez Salt Lake City
What could we do to improve?

Couldn't get a stain out of my rug.

Report a concern   January 10, 2019 — Rated 10 out of 10 by Lidia Gonzalez Zerorez Salt Lake City
What do you like about our products and services?

The work was done on time., and very well done. The young man was very respectful and kind.
Report a concern   January 10, 2019 — Rated 10 out of 10 by Vickie Karren Zerorez Salt Lake City
What do you like about our products and services?

Carpets looked amazing after being cleaned. Very friendly and staff have a good knowledge of how their system works.

I would recommend Zerorez to all my friends!

Report a concern   January 10, 2019 — Rated 8 out of 10 by B.H. Zerorez Salt Lake City
What could we do to improve?

The technicians were terrific. It just cost more than I hoped

Report a concern   January 10, 2019 — Rated 10 out of 10 by B.S. Zerorez Salt Lake City
What do you like about our products and services?

CLEAN carpets. Your willingness to work with the customer to make SURE they are happy and the job is done right!

Report a concern   January 9, 2019 — Rated 10 out of 10 by K.P. Zerorez Salt Lake City
What do you like about our products and services?

Roy was friendly and fast-will use him and zerorez again 😊
Report a concern   January 9, 2019 — Rated 10 out of 10 by S.V. Zerorez Salt Lake City
What do you like about our products and services?

That there are no chemicals. I have a baby that is learning to crawl so that was very important to me.
Report a concern   January 9, 2019 — Rated 10 out of 10 by Lindsay Adsit Zerorez Salt Lake City
What do you like about our products and services?

Efficient and friendly. My carpets look great
Report a concern   January 9, 2019 — Rated 10 out of 10 by J.A. Zerorez Salt Lake City
What do you like about our products and services?

We had our couches cleaned. This is the second time we have used Zerorez to clean our couches. They came out looking great. There were a couple spots that showed up when the couches dried and Zerorez came back out and took care of those areas. It was a pricey service, but my couches look a lot better.
Report a concern   January 9, 2019 — Rated 10 out of 10 by Debbie Walker Zerorez Salt Lake City
What do you like about our products and services?

I called To get some clients carpets cleaned and Zerorez came out the very next business day and did a fantastic job. Our carpet tech was nice as could be and very efficient. I will call them every time I need carpets cleaned.
Debbie Walker
Realtor
Realtypath

Report a concern   January 9, 2019 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

Did a good job.
Report a concern   January 9, 2019 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

The team was professional and effective.
Report a concern   January 9, 2019 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

He was super friendly and very efficient. I love that he never pressured me into extra services but made recommendations.


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