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based on 31776 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They go the extra mile to please
The carpet took a LOT longer to dry than usual. It was really wet when the guys left and now that it is dry the carpet is really stiff. The guys who did the work were very professional and friendly, however. Sorry to take so long to respond. I got a new phone and had a hard time with a password to get in to my email account.
Matt was our service representative and he was so personable and efficient that I think he deserves a raise!! (And, no, he is not a relative, nor did we know him before he came to our front door with his smile and equipment!)
For non basic services very expensive.
Your techs were great! Very knowledgeable and very friendly!
Consistsncy. This is the third time zero res has cleaned my RV and every time it is good service as usual.
Our technician was quick and very nice. He did a great job.
Both guys were great...Did a good job..
Great company and amazing results on our large area rug! Dispatch and our service tech were excellent!
The technians that came to my home did a great job. They were friendly and explained everything very well. They did good work!
Your technician did a good job and was courteous and friendly.
I was most impressed with your employees. The two young men who serviced our carpets were knowledgeable and very polite.
Fast and professional people that answer the questions!
My carpet looks the way it did when it was lnstallad, 11 years ago.
Sawyer was incredibly skilled at removing the pet odor and stains in the carpet. He took his time to do a quality job. I was impressed with his professionalism and technique.
Your technicians are very personable and friendly.
Improve by insuring technicians are properly trained and understand cleaning processes for carpet
Your services are environment friendly, extremely effective with no mess and value priced. Your service folks are professional, product savvy and really seem to enjoy making customers pleased with their work. Job well-done guys!
service was wonderful quick and on time.
Dries fast, friendly staff
Your service techs are very nice and work hard to please. I have used Zerorez for years and have always been happy with the results!
I love the way my carpets look when you guys do them. My carpets look amazing. The guys are always friendly and work quickly.
No chemicals and friendly customer service from the receptionist to Peter would cleaned my carpets, who was knowledgeable and helpful.
Most professional staff! Great results.
My carpets are all clean! Did not smell and were not stiff when dried!
We didn’t have a “no shoes” policy, and when we moved - oh how gross! Zerorez got them clean again and they’ve never looked better! Hope the next owners appreciate it!
I really enjoyed the professionalism, the ease of scheduling and the efficient but thorough cleaning my carpets received.
The technician was very knowledgeable and went over beyond in taking care of our needs. The price was good and the service was excellent!
Great service! Looks great and feels great!
They clean well, the products are safe for babies just learning to crawl, and when they clean your stair they don’t clean just the top of the stair, they clean the rolled part and the entire carpeted stair.
My home feels and smells (or doesn’t smell) so much cleaner. My technician was quick, efficient, and very helpful in cleaning exactly what I wanted done.
Easy to schedule. Fast, efficient, do a good job and courteous techs