- Phone: 801-288-9376
- Visit Website
based on 31736 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was very nice and efficient.
It did take about 24 hours for my carpet to dry completely…had the furnace fan on and the windows open.
No soapy residue left in the carpet after getting them cleaned.
They actually work! We had a subfloor cleaning done in three spots and afterwards, you couldn't smell the dog pee any more! I've used Zerorez many times and they never disappoint.
Good work and courteous employees
They was on time and very courteous. Carpets looked clean. Took quite a while to dry.
They missed cleaning our carpet in the middle of our living room. It looks bad because everything looks clean except a strip right in the middle that was missed.
My carpet had lines and sploches of brown after it was cleaned. They sent a person back to clean again. Looked fine until it dried. My stairs still have marks. I replaced the carpet in the living room. Not much you can do at this point. Won't risk the carpet again.
Technician did a great job of removing the stains
We loved our technician, he was very nice and friendly. He did a great job and we were happy with his work. The carpets looked great!! Thanks!
I have always been very pleased with the out come of clean carpets after Zerorez has been to my home.
This last cleaning was not up to the standards that I have expected from Zerorex.
The spots in my carpet ( Front room, family room) are still apparent after the initial drying time. These spot should have come out in the traffic areas. The main bedroom traffic area is still a little dark. I did drop some hair color on the carpet in the bedroom and did not expect the stain to come out but, I did expect the traffic area to look a lot better than it does. The front room Stairs took almost three days to dry.
I have very nice carpet and did expect a different outcome than what I received!
The Tech was very kind.
Just letting you know!
Name removed
Quick fast and friendly
Great service!
Very clear about what they are able to do. Clean, fast nd respectful. The results were nice.
Be on time.
We like the way you use only water because there is no residue left in the carpets. Also your technician was very polite and went right to work and was very professional in his work.
Liked everything.
I want super impressed with the results. Some of the carpet still seems dirty and like it could've been better. There wasn't any kind of a clean smell either and was more like a dirt smell.
The results were better than I expected, and I was expecting a lot.
The technician wasn’t too professional. He didn’t wear a mask when the website said he would. He asked husband if there were and specific stains, but then when shown them said they were too difficult. It was also overall very expensive and I don’t think we will pay the money in the future.
Technician was clean, well spoken, and efficient. He was also honest about the one place that wouldn’t get as clean, but we knew that going in. Fabulous job!
Residue left on carpet. Crunchy texture. Took 6 days to fully dry. Faulty equipment used by novice employee.
I was hoping the couches we had cleaned would be cleaner. I guess that is possibly our fault for waiting so long to clean them, but one of the stains left on the couch (which I was told was too stubborn to remove) I was actually able to get out myself after they had been cleaned. They are still very dark and dingy looking… Also, the truck left a couple of oil stains on our driveway while it was parked there during the cleaning.
The young man who did the cleaning was very kind and respectful of our home and our time, and was very friendly, but that’s the only reason why I gave a 5 rating.
I’m not happy with the way the couches nor my driveway look.
Your product works as advertised.
Came on time. Was quick and competent.
Very nice
The middle of my carpet in the living room was still kind of black. I used my own spot cleaner machine and sucked up a lot of dirt in that area. It’s still dirty but The area was too big to do it all with just a small machine.
Fast, efficient, & worth every penny.
My carpets are so clean! The technician did a wonderful job.
Friendly serviceman and the carpets are clean
I appreciate the Zerorez way to clean carpets; no residue and the carpets dry quickly. Your technicians are well trained in customer service, are very professional and polite. Jacob was absolutely the best person we have ever had clean our carpets!