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based on 31736 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It went well. The man was courteous and clean!
When the cleaners come the price more than doubled the estimate even though nothing was added. I couldn't afford to have them do the job and sent them away. I then recieved an invoice for the service (different than both estimated but too high).
Friendly and fast.
Comparatively better than other similar services.
Luv product itself and great customer service.
Not using detergents/chemicals is fantastic
Our technician was very good, worked hard to get up pet stains
I appreciate that your business is professional from the time I make the appointment for a cleaning to the time the technician leaves the house. The technicians always seem to want to provide the best service possible.
They were very professional and so friendly. They also offered to clean our dryer vent while they were there! So helpful. One less thing I have to schedule later. They were fast and very clean. Love your company.
Dried quickly--looked great. Very pleasant persons who came to my home.
Always professional and great work
The cleaner carpets support family members with allergies.
You do good work
The men said they would protect my wood furniture by putting protections under the legs. They did not do this.
The guy that came out to clean our carpets. Took his time and did a great job!
Tech was wonderful. Explained the process and my options. Was efficient. Thank you!
My carpets always look so good after you clean them.no filmy residue and always top notch when dry..thanks Zerorez!! And the tech was so good and willing to answer questions and did they best job..
Drew Holman was very efficient and thorough. Our carpet in the 3 areas looks great! We would request him again next year.
The carpet looks great! Chris was very polite and he did a great job!
We had our carpets cleaned and service was great. Tech was awesome and very professional! He did a fabulous job. Our carpet looks like new after being cleaned.
Clean, no chemicals, polite technician
Your service technitions were absolutly great! They new there kimits and fulfilled their contract proffesionaly. Just a note: It is difficult to reach you via telephone.
Thorough; professional technician(Ryan); my carpets look and feel clean; stubborn pet odor/stain removed successfully
my carpet had not been cleaned for over 18 months!! Jace worked hard to remove soil, food. and pet spots. I was resigned to purchasing a new carpet instead it looksl brand new!! YEAH FOR ZEROREZ
You did what you said you would do.
* Called in advance to let us know you were on your way.
* The carpets look great!
* Professional, courteous and respectful
Thank you!
The technician did a fabulous job. He was knowledgeable and helpful. My carpets and floors look like new. I’d gladly have him come again.
Your office staff is a different story. They were curt to being close to rude, and gave no help at all when I called to make my appointment. I’ve also had friends say the same thing.
We’ve always had great service.
Jace did a great job. Will definitely use your services again.
The technician was super communicative and explained the service he would perform. Our carpets look good and smell clean. We’ve been using Zerorez for years and have always been very satisfied.
Friendly and reasonable on pricing