Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31776 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 30, 2019 — Rated 10 out of 10 by D.R. Zerorez Salt Lake City
What do you like about our products and services?

Love, love, love it all!
Clean my carpets with water safe enough to drink...what's not to love about that!!!

Report a concern   January 30, 2019 — Rated 10 out of 10 by Patrick Murphy Zerorez Salt Lake City
What do you like about our products and services?

Simple deep clean.

Report a concern   January 30, 2019 — Rated 10 out of 10 by N.J. Zerorez Salt Lake City
What do you like about our products and services?

No residue or chemical smells. Friendly techs. One tech offered to review the duct cleaning service we just had done prior to the carpet service and verified the job was done correctly.

Report a concern   January 30, 2019 — Rated 10 out of 10 by T.S. Zerorez Salt Lake City
What do you like about our products and services?

The floors always look and feel clean!!

Report a concern   January 30, 2019 — Rated 8 out of 10 by A.T. Zerorez Salt Lake City
What could we do to improve?

It was all great. My technician did a good job. Thanks

Report a concern   January 30, 2019 — Rated 10 out of 10 by C.D. Zerorez Salt Lake City
What do you like about our products and services?

I like how clean it get's and how they explain things

Report a concern   January 30, 2019 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

The carpets look great and the price was reasonable.

Report a concern   January 30, 2019 — Rated 9 out of 10 by H.B. Zerorez Salt Lake City
What do you like about our products and services?

He was very quick, efficient and friendly. Thanks!

Report a concern   January 29, 2019 — Rated 10 out of 10 by T.L. Zerorez Salt Lake City
What do you like about our products and services?

Your Tec was excellent. I would use zerores again

Report a concern   January 29, 2019 — Rated 10 out of 10 by E.T. Zerorez Salt Lake City
What do you like about our products and services?

The service man was well educated on the product and did a good job

Report a concern   January 29, 2019 — Rated 10 out of 10 by Marylyn Holley Zerorez Salt Lake City
What do you like about our products and services?

Very happy with the quality of work done by Matt - both times that he's been here.

Report a concern   January 29, 2019 — Rated 10 out of 10 by R.N. Zerorez Salt Lake City
What do you like about our products and services?

The guy who came and cleaned my carpets was awesome. He did a great job and was very quick. He also resolved a pricing issue for me in the short time he was cleaning my carpets.

Report a concern   January 28, 2019 — Rated 0 out of 10 by C.G. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

the cleaners were only there to up sale my wife, I could have had two rooms of new carpet for the price I paid. Rental units cannot justify this kind of service. Will hire a cleaner that provides the service I ordered next time.

Report a concern   January 28, 2019 — Rated 10 out of 10 by M.J. Zerorez Salt Lake City
What do you like about our products and services?

Great carpet cleaning friendly staff

Report a concern   January 28, 2019 — Rated 10 out of 10 by N.C. Zerorez Salt Lake City
What do you like about our products and services?

I love how how there is no residue or smell after the carpets have been cleaned. Technician was very thorough and courteous.

Report a concern   January 28, 2019 — Rated 10 out of 10 by R.W. Zerorez Salt Lake City
What do you like about our products and services?

Technician did an excellent job! He was on time, professional, and thorough.

Report a concern   January 28, 2019 — Rated 9 out of 10 by C.D. Zerorez Salt Lake City
What do you like about our products and services?

Safe cleaning products. Polite professionals who communicate well, take good care of our house, and work hard.

Report a concern   January 28, 2019 — Rated 10 out of 10 by C.R. Zerorez Salt Lake City
What do you like about our products and services?

Peter was very helpful and did a great job removing some stubborn stains. Thanks!

Report a concern   January 28, 2019 — Rated 10 out of 10 by Patrick Sullivan Zerorez Salt Lake City
What do you like about our products and services?

I was impressed with how clean our carpets came, having not had them cleaned in over 5 years. The no residue was great as well and the carpets dried fairly quickly.

Report a concern   January 28, 2019 — Rated 10 out of 10 by Colette Pehrson Zerorez Salt Lake City
What do you like about our products and services?

Quick dry cleaning

Report a concern   January 27, 2019 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

Our carpets look wonderful now and Matt was efficient and fast. He suggested we get area rugs for the area in front of our couches, which we have done. I highly recommend Zerorez

Report a concern   January 27, 2019 — Rated 0 out of 10 by C.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The technician was very pleasant. However, he took so long to explain everything he had done, or was about to do, that I couldn’t wait for him to finish and leave. When I made the appointment I requested 2 technicians because I have a large sectional that needed to be moved so as to access the carpet underneath it. That morning when the dispatcher called to tell me that I was the next stop for the tech, I reminded her of my request, but then she told me that only one tech was coming. I also wanted to add a couple of rugs to be cleaned, but the price was exorbitant, I thought. Stanley Steemer has never given me any issues with either of these things. I’ll stick to what I know from now on.

Report a concern   January 27, 2019 — Rated 10 out of 10 by Launa Ernest Zerorez Salt Lake City
What do you like about our products and services?

I had a great experience with zerorez. Hunter was very thorough, courteous, friendly, and made my old carpet look much better! Thank you Hunter and zerorez!

Report a concern   January 26, 2019 — Rated 10 out of 10 by Elmo Keck Zerorez Salt Lake City
What do you like about our products and services?

I’ve already made a comment.

Report a concern   January 26, 2019 — Rated 10 out of 10 by W.L. Zerorez Salt Lake City
What do you like about our products and services?

Affordable
Friendly cleaning crew
Job completed in a reasonable amount of time

Report a concern   January 26, 2019 — Rated 10 out of 10 by Jake Sorensen Zerorez Salt Lake City
What do you like about our products and services?

It's easy and looks awesome after its it's done! Technitions are friendly and very professional. A definite recommend to use.

Report a concern   January 26, 2019 — Rated 10 out of 10 by Sam Stevens Zerorez Salt Lake City
What do you like about our products and services?

Excellent service by intelligent, clean, courteous, experienced technicians.
Thanks, Zerorez!

Report a concern   January 26, 2019 — Rated 10 out of 10 by S.F. Zerorez Salt Lake City
What do you like about our products and services?

I already responded to this by text

Report a concern   January 26, 2019 — Rated 10 out of 10 by S.H. Zerorez Salt Lake City
What do you like about our products and services?

Great service and technicians!

Report a concern   January 26, 2019 — Rated 10 out of 10 by T.B. Zerorez Salt Lake City
What do you like about our products and services?

They did good.


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