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based on 33378 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I recently booked a carpet cleaning bf appointment with Zerorez. The online booking was easy and the appointment—which was for an apartment I own that was empty—went smoothly.
Had my ducts and dryer vent cleaned. The men who did this work were vey prompt and friendly. They explained every step of the process.
The next day I had some of my carpet cleaned. Again the young man was very efficient and explained everything that he did and what I should do to let the carpet dry.
I was very pleased with both processes.
Very fast. Like the kid and thought he did a good job.
90% of the reason I had Zerorez come out was to spot clean some pet pee and they didn’t get it out. I was frustrated I still had to pay an unbelievable amount for them to not be able to get it out when the rest of the carpet did not need cleaning
The tech who performed our carpet cleaning took his time, was very thorough, and made me feel like he was genuinely glad to be doing this for our home. He was definitely 'tuned in' to me, a customer. I have always been pleased with the results of my Zerorez cleaning. I highly recomment them.
the product always gets my carpets and rugs clean. Technicians are friendly and knowledgeble.
Our carpets look outstanding! Thank you so much. The tile didnt really get clean and there is a black residue left in all the showers. I think next time I will only have my carpets cleaned. Not sure the tile cleaning was worth the cost.
The cleaning techs were very friendly and we look forward to our next carpet cleaning. Thanks!
The two young men who cleaned our carpets and stairs where very knowledgeable and skilled. They did a great job removing stains and cleaning.
Dyer carpet when finish and not sooo wet.
Yes I like them!
Excellent service!
Thorough and very clean carpet even with some bad stains in children’s room.
Riley does great work for us. He is very helpful and wants the job done right.
Evan was very nice and respectful of our home.
Our carpets look good as new!
We do have white couches that were probably hard to see while still wet that have some dirt streaks but Evan was very kind and said if he missed anything he was happy to come back. Great service.
We liked the results and the courtesy of those individuals who cleaned our home.
Love Zerorez. They are about what they do. Carpets are always so clean and fresh. The techs are careful with my furniture and are so interested in meeting my needs. Thanks Zerorez.
Friendly, professional, on time, great product. My carpets are clean and don't stay wet long. Lasting results.
Great job cleaning our carpet. It is old and we felt it wasnt quite the right time to replace it and it came out beautifully. Techician was thorough and helpful. I would highly recommend Zero Rez
Kris SLC Ut.
Chemical free
Be thurough and listen. Do not miss spots. Do not be focused on how fast. Be fast and thurough.
The service went well and was conducted properly
I am the General Manager for Green Home Air Quality. I always recommend Zerorez for carpet cleaning to my customers.
I was hosting Bookclub so I had Zerorez come in advance. First book lover thru the door commented on how good the house smelled‼️ I have 2 dogs & two indoor cats, so this service was a huge WIN‼️👍🏼 Quick, thorough and effective. My tech was awesome too‼️👍🏼
Very professional, friendly, on time and efficient.
Always a job well done by professional staff! I appreciate that I can always count on knowledgeable technicians that confidently answer any questions. I also appreciate the thorough inspection of my carpets and clearly outlined cleaning plan each appointment. The staff is very courteous, respectful and takes great care while in my home.
Tone down the upsell at the start
The the person you sent to clean our carpet was very through, knowledgeable and professional.
He got to work right away and was on his way.
Our carpets came out so clean. It definitely brightened my day.
Good service, good work
The arms of the sofa and loveseat did not clean well.
The technician was very friendly and worked hard for three solid hours getting our carpets cleaned on all three floors of the house. She listened to what needed to be done regarding some details. We are very happy with their service.