What our clients think of us!

I was left with a lot of spots that didn’t get up

The technicians were on time and very friendly.

Your technician was amazing and did a great job

You folks did a fantastic job. My carpets have never been cleaner!

It shouldn’t take an up sell to the bio treatment to clean our carpets. I felt that I was deceived that my carpets could be cleaned at the advertised price, which, according to our technician, wasn’t the case. The carpets were definitely not that dirty and I feel another company wouldn’t have needed anything “extra” to clean the carpets properly. The technicians were great... just not happy that the up sells seemed to be a necessity rather than something extra. If it’s necessary, ask some questions up front and include it in the quoted price. At least I won’t get the bait-and-switch when you’re already standing in my house.

Very quick and easy

I used another carpet cleaning company and the carpets were not even as clean as Zerorez. I love the no residue feel and my furniture looks great too.

Thoroughly cleaned

Our carpets look fantastic! Wouldn’t have believed it was possible until we saw it with our own eyes! So grateful we called and had our carpets cleaned by Zerorez. Thank you!!

The technician showed me the yuck he was able to pull out with just the pre-treatment. i was impressed and disgusted all at the same time. Carpet looks great now.

Our carpets look lovely and clean. The technician who came was so willing to help us protect our wood floors and helped us move our heavy couch. He did some traffic areas twice. Thanks for sending Noir.

Everything went well the carpets looked great the service was very fast the team finished it in no time great work

I appreciated the workers going the extra mile to remove stains from my carpet. Thank you.

I thought your technician was professional and did a good job. I think (I paid extra for more stairs than allowed) he might have gone over them a second time to do even better...

Very efficient, thorough, pleasant, professional, and courteous service providers. Appointment was scheduled for the following day. The cleaners arrived on time, did their job well, and were very professional, as well as friendly. They explained everything in advance and showed me the exact price I could expect upon completion. I was very pleased.

I like the professionalism and care that was taken at my home. I was not there and had to leave this service to my wife. Her review meant everything to me. The technician was prompt, professional, and went above and beyond to make sure we knew how to care for our carpets. If you ever have a doubt about a company this should not be one of them. I will definitely use them in the future.

Brigham did a fantastic job, I had some really tough stains and he got most of them out.

Great service! I had a couple of sofas that were quite dirty and stained from grandkids. He got them surprisingly clean!

My house looks really clean after the cleaning is finished. The workers are always gracious and personable.

Zerorez is the best.

There are always add on charges.
The cleaning was good.

We have used Zerorez several times. They seem to be thorough, the carpet is very clean when they leave and the spots and soiled areas do not come back, which is huge. The young men who come are clean, personable and professional.

Love that it is so environmentally friendly and our technician was great!

I love Zerorez! They are my go-to carpet cleaners. I love knowing there’s no residue left in my carpet. The guys who come our are always courteous and friendly. I highly recommend them. 10 stars every time.
Another satisfied customer :)

The service was very good. No complaints there. My complaint is with how you determine what makes a "room". When the technician got here, he informed us that he'd have to add two rooms to the price because two of our rooms were larger than the square footage allowance for a room. I really could understand that. However, we asked about a couple of very tiny rooms that we had that were literally like 4 feet of carpet to clean and he said that that didn't matter.

It seems to me that there are two ways to define a room. One is by the square footage and the other would be an area that's enclosed by four walls. Zerorez seems to use whichever is most beneficial to the company in terms of pricing on a room-by-room basis. I could get behind either definition, but when you use both to the 100% advantage of the company and at the expense of the customer, that just feels wrong to me. I'd recommend going by an overall square footage or if you have a bigger room at least allow your techs to throw the customer a bone by saying "well I'm supposed to upcharge this room because it's so large, but given that you have basically a closet as another room, I'll let it go". That seems to me a better way to gain loyalty. The current method feels like you're nickel and diming me, only it's a whole lot of nickels and dimes.

I'd heard Zerorez's commercials for years and because of that, you were the only company I called when I needed carpet cleaning. I wanted so much to love it and to be a loyal customer, but based on the pricing method I'd say there's a better than average chance that I'll shop around the next time I need it. That's too bad too because, again, I wanted to love it.

Great customer service! Very profesional

My downstairs carpet looks great but my upstairs looks patchy. It is probably just my carpet but it really doesn’t look any better than before and I paid for the extra protectant. Not with 400 bucks.

Your employees are friendly and professional.

No chemicals.

I believe the technicians were a little unprofessional. I have used zerorez many many times over the years but would not schedule again.