Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31761 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 19, 2020 — Rated 10 out of 10 by K.P. Zerorez Salt Lake City
What do you like about our products and services?

My carpet looks like new! I appreciate that the tech wore a mask and gloves.

Report a concern   April 19, 2020 — Rated 10 out of 10 by S.H. Zerorez Salt Lake City
What do you like about our products and services?

Friendly, thourough technician and excellent service

Report a concern   April 19, 2020 — Rated 10 out of 10 by C.L. Zerorez Salt Lake City
What do you like about our products and services?

I'm really happy with my results. Everyone was friendly and professional!

Report a concern   April 19, 2020 — Rated 10 out of 10 by D.A. Zerorez Salt Lake City
What do you like about our products and services?

Got it clean, smells clean, looks clean and feels clean.

Report a concern   April 19, 2020 — Rated 10 out of 10 by T.K. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very knowledgeable and did a very good job. He answered all my questions and went over a couple of really tough spots for us.

Report a concern   April 18, 2020 — Rated 3 out of 10 by J.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

We went back over the carpets with our own carpet cleaner and the floors were still very dirty. It was amazing to me how fast Zerorez cleaned the area. Now I feel they didn't clean at all.

Report a concern   April 17, 2020 — Rated 10 out of 10 by S.C. Zerorez Salt Lake City
What do you like about our products and services?

The tech thoroughly was able to get up the stains in the carpet. I appreciate the courtesy and protection the tech gave us while he was here cleaning.

Report a concern   April 17, 2020 — Rated 10 out of 10 by L.R. Zerorez Salt Lake City
What do you like about our products and services?

yes you did a grea t job

Report a concern   April 17, 2020 — Rated 10 out of 10 by V.S. Zerorez Salt Lake City
What do you like about our products and services?

I always use Zerorez

Report a concern   April 17, 2020 — Rated 3 out of 10 by K.T. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

My carpets are not nearly as clean as I expected, there are several areas that seem no better than before cleaning. I might have considered that an issue with the area being cleaned, but Angelo (the cleaner), didn't seem to care at all about the quality of job he did. After inspecting the first area he worked on I found at least a dozen profoundly obvious stains, which, after bringing them to his attention he was able to quickly remove. Naturally I'm left to wonder if I got a good job or if my carpet just can't be cleaned.

My salesman John told me he thought they would, "clean-up quite nicely". They didn't at all.

Zerorez is the only company I use on my personal home so I expected the same level of quality at my business, it just didn't happen that way. I'm very disappointed.

Report a concern   April 17, 2020 — Rated 10 out of 10 by Susan Butters Zerorez Salt Lake City
What do you like about our products and services?

I always use the best- Zerorez

Report a concern   April 16, 2020 — Rated 7 out of 10 by E.H. Zerorez Salt Lake City
What could we do to improve?

Your tech was awesome -but we paid for the pet stain removal and when the carpet dried the stains still showed with the light that a previous tech had told us about using. Even the spot where we paid the extra $75 for the deep doesn’t look any cleaner.

Report a concern   April 16, 2020 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

The tech was on time, answered our questions, and even showed us a sample of the dirty water extracted from our carpets. No further sales pitches were added.

Report a concern   April 16, 2020 — Rated 10 out of 10 by Kristina Rutherford Zerorez Salt Lake City
What do you like about our products and services?

They were able to get my white rug clean! And what I’m most surprised about, is that my tile floors look new again. Thank you

Report a concern   April 16, 2020 — Rated 9 out of 10 by H.B. Zerorez Salt Lake City
What do you like about our products and services?

Fast

Report a concern   April 16, 2020 — Rated 10 out of 10 by Anita Stainhower Zerorez Salt Lake City
What do you like about our products and services?

Great service - in and out quickly - price given prior to service - carpets look great - friendly, professional worker, took great care to protect home from any damage while cleaning.

Report a concern   April 15, 2020 — Rated 10 out of 10 by Amanda Rodriguez Zerorez Salt Lake City
What do you like about our products and services?

Always happy with the results.

Report a concern   April 15, 2020 — Rated 10 out of 10 by Marcie Harmon Zerorez Salt Lake City
What do you like about our products and services?

My carpets always come cleanest when I use Zerorez!

Report a concern   April 15, 2020 — Rated 9 out of 10 by J.D. Zerorez Salt Lake City
What do you like about our products and services?

Great customer service, didn’t take very long to get our whole house done.

Report a concern   April 15, 2020 — Rated 9 out of 10 by B.C. Zerorez Salt Lake City
What do you like about our products and services?

The cleaning was thorough and our technician was excellent.

Report a concern   April 15, 2020 — Rated 10 out of 10 by T.P. Zerorez Salt Lake City
What do you like about our products and services?

Professional - considerate - great quality

Report a concern   April 15, 2020 — Rated 10 out of 10 by Andrea Jones Zerorez Salt Lake City
What do you like about our products and services?

They were fast and quiet... I didn’t even hear them leave. They were looking more for a way to save me money than look for ways to add on, because the cost was less than I expected even after having been given a quote as to how much it would cost based on the rooms I had them clean.

Report a concern   April 14, 2020 — Rated 10 out of 10 by A.F. Zerorez Salt Lake City
What do you like about our products and services?

Friendly service while providing a thorough job. Left the carpet looking clean.

Report a concern   April 14, 2020 — Rated 10 out of 10 by T.W. Zerorez Salt Lake City
What do you like about our products and services?

Easy to get scheduled around my work schedule. Called 20 mins prior to arriving and showed up at time requested. The Technician walked through my house and answered all my questions. Did a great job. What a smooth process!

Report a concern   April 14, 2020 — Rated 10 out of 10 by Robert Luckau Zerorez Salt Lake City
What do you like about our products and services?

I had three basement rooms, the stairs and landing cleaned. My ZeroRez person was done in about 1 hour. Nice and clean. I' m only sorry that I forgot about the "have 3 rooms cleaned, get one free" deal. I would have had him do the accessible part of my bedroom.

Report a concern   April 12, 2020 — Rated 10 out of 10 by JoLynn Hansen Zerorez Salt Lake City
What do you like about our products and services?

My carpets always look great after Zerorez comes to clean my carpets!

Report a concern   April 12, 2020 — Rated 8 out of 10 by H.W. Zerorez Salt Lake City
What could we do to improve?

I appreciated the n-95 mask that your tech Austing was had on. That is all folks.

Report a concern   April 12, 2020 — Rated 10 out of 10 by Patty Reed Zerorez Salt Lake City
What do you like about our products and services?

I loved how clean and fresh my carpets and rugs look now, plus the low drying time is a big bonus!

Report a concern   April 11, 2020 — Rated 10 out of 10 by J.K. Zerorez Salt Lake City
What do you like about our products and services?

Technician Brigham was awesome. He made sure that he understood what needed to be cleaned. He completed his work in a timely manner and the carpets look great.

Report a concern   April 11, 2020 — Rated 10 out of 10 by Ellen Milgrom Zerorez Salt Lake City
What do you like about our products and services?

Great Job once again thanks....


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