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31761 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets were cleaner than with any other cleaning system. Austin was very professional and made sure to show us the difference between the clean and dirty carpets. The carpets and furniture were drier faster than with any other cleaning service. We'll definitely use Zerorez again!
My area rug was a challenge. Max faced the challenge and did his best to defeat it.
I appreciate the training opportunities Zeroez allows its technicians.
The technician did a fabulous job!
Zerorez was quick and efficient. My carpet looked amazing. We demolished a smaller bedroom after our carpets were cleaned and the dirt vacuumed right up, and the carpet looked like it had just been cleaned.
Chemical fee
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I have lived in my house for five years and you have cleaned my house a number of times. Magically this last cleaning my house grew by two bedrooms. Not sure how that happens!
Zerorez always does a great job. The guys will full explain and answer any questions I have and they take great care to do an excellent cleaning. Zerorez is our go-to carpet cleaning company.
Quik drying and no water used.
The thoroughness of the cleaning of the carpets and upholstery.
I love that there are no harsh chemicals. In the past when I've had carpets cleaned by other companies they have left a nasty residue on the carpet. After walking on the carpet my feet would get so filthy. It was awful, but with zerorez there was none of that. No smell, no residue, no dirty feet. I feel like my carpets are acutally clean!
"Austin" performed the re-do. He was very thorough and dedicated to making this customer happy with the final result. Kudos to Austin
Your technician was very nice.
Really only one thing. Take the tip feature off of the information when we pay. Perhaps I have missed it but this is the first time I have seen it and I just think they come and do their job for what we have paid and no mention of the tip. It almost makes me not want to use the service anymore. I'll have to think. I like just paying for the services that I want and that is it. The person helping me did not pressure me to tip him but it came up and there was pressure because he was standing right there and even though he said don't feel pressure to tip it is still there. I didn't like that this time. I thought he did a great job and would have given him a 10 but the tip feature you have put on the payment process is not good so I knocked it down a few.
I was pleased with how my carpet looked, which was better than I expected. Diana Dowling
The technician was so polite, even scrubbing an area of grout by hand to get it that much cleaner. First time tile customer, will do it again.
We were very pleased with the service we received. The technician, Ryan, was knowledgable, friendly and efficient, and a pleasure to work with. Our carpets came looking and smelling great, and we will definitely use Zerorez in the future.
Zerorez service is always friendly and very efficient.
ju house sink! There is not a fresh smell to clean house
My technician was great and did a super job cleaning my carpets and grout!
The professionalism and ethical behavior was exceptional. He worked efficiently and was very pleasant.
Service tech was friendly and did a good job.
Fast, friendly, and clean carpets!
When the cleaners left my vacant home they left the door WIDE OPEN! I text the cleaner and let him know that my door was left open and I got no response. Will never recommend your company!!
Results
Fast and professional
No harsh chemicals or soaps
technician was great.
I love that itβs pet friendly and so thorough! Conrad is one of the best technicians! Cleaned my couches and floors!
Everything!