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31761 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Scheduling was a breeze! Our technician was so sweet and professional. The carpets look amazing without any chemical smell or residue. So happy!
Amazing service and amazing results!
We have used zerorez twice now and each time they did not disappoint. Very professional and did a good job cleaning our carpet.
The staff was friendly and worked very quickly and the carpets look great
Service tech was knowledgeable, understanding and helpful in every way. Grateful for the company's effort to provide a discount during the COVID-19 pandemic.
Zerorez always has polite service professionals and they do a fabulous job cleaning! What more could you ask for?
No residue. The carpet feel soft again after it’s cleaned.
My carpet is clean and is almost like new.
Quick and easy and cheaper than anyone else. We just moved into an apartment and it had a little bit of a smell and after zerorez left it was gone. They pulled up a huge hair/dirt ball out of our living room! 10/10 recommend
Your techs are always friendly and so capable.
The tech was knowledgeable and courteous. Kept us informed and went over everything in the end. The carpets look great. I was just surprised that it took over a day to dry - I thought it would not be as wet as it was.
They are exceptional. Very good and deep clean and done very fast.
Friendly service provider and on time. Appeared to be cleaned well.
I have been using your company for many , many years! I love the customer service and the fact that there is no chemicals.
Always love getting my carpets cleaned!
Best I have had. Used others that did not do the quality. Thanks
Professional all the way from start to beautiful finish!!!
The stains are still there. It still smells like pet order. I had no idea hoses were involved. Nobody made me aware. So he had to park in my neighbor's spot to reach my condo. It was done surprisingly fast.
Carpets and upholstery cleaned like pros!
Very friendly and knowledgeable. Excellent carpet cleaning job while being both thorough and quick.
They are very careful in my home and do a thorough job cleaning. They also explain what they do and why.
We bought a house and had Zerorez clean them. There were stains I thought wouldn’t come out, but they did. I’m very happy with their work.
They are chemical free and don't leave a residue.
You guys were so easy to work with and James was very helpful and efficient. It was a great price too!
Excellent offering!
Excellent service!
Always very happy with their work!
The BEST!
Carpet and tile looks great!
Quick and thorough.
I needed a UV Lamp replaced and Zerorez was able to come the same day and put the replacement lamp in.
The technician wore a mask, some gloves and also foot covers.
Appreciate the prompt service.
We love how the carpet looks and feels after a cleaning by Zerorez and we know it is clean.
The technician was great. The price for the urine testimony was more than e expected but the spots were removed
However it has been 24 hours and the floors are still damp. I don't like that at all. That had not been my experience with other carpet cleaning process
You did what you do very well.
I just won't use your process again