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31761 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Please call me and we will love to have a good talk!
The way the carpet looks and smells after cleaning. The polite, courteous and professionalism of the technicians
The technicians were great. Willing to answer questions, explain what they were doing and why, etc. Efficient and knowledgeable.
Thank you for this opportunity, since I do not use Facebook or the other site. The 2 young men that did our carpet was wonderful, professional and very polite. They wore booties over their shoes as well ! Please give them a 10 as well!
I can’t stand all these surveys give it a rest.
The guys who came were very professional, and it was easy to talk to them. They walked through the house with us making sure that all of our needs would be taken care of to our satisfaction, even when we added a few additional items. They worked quickly and efficiently, and gave us an overview at the end. We love the results!
Excellent customer service. The young man (Ryan?) was very thorough and did a great job cleaning our carpets & stairs.
Very competitive on pricing, were on time and professional. Were super simple to work with.
Nour was our technician, cleaning our dirty carpets. He was very careful, professional and communicated how how he was going to proceed with the cleaning. We would highly recommend, Nour and Zerorez to anyone who needs carpets cleaned. They have ALWAYS done a great cleaning job and their technicians are of the highest quality.
Love the cleaning, especially now it is done!!!!
Dennis and Name removed
1204 N 160 East
American Fork, UT 84003
More aggressive pricing would not bother me
I have had my carpets cleaned by zero-rez for several years and have been pleased each time.
Technician was knowledgeable and explained the process. Was very thorough on job and didn't overcharge.
I just haven’t used you before so I’d like to see how things hold up in the next few weeks. It was also still damp when we went to bed last night close to 10 hours later, and we had fans on so today my house is still in a bit of disarray because I couldn’t put anything back where it needed to go until today and I had to work.
So far so good though, my basement definitely smells better 👍🏻
Carpets were very plush and clean again
Professional and courteous. Did not rush. Did a good job.
I love your service.The technician (Brigham) was very prompt and very helpful. He helped me move chairs and did some other things that were above and beyond the requirements of his job. The tile looked especially nice and the carpets are great.
The technician was very friendly and did a wonderful job! Will most likely use them again!
My carpets really did dry overnight! And, you were even able to remove some old stains left by our parrot. All for a reasonable price, too!
The agent was pleasant, through, and all business.
They fit me into their schedule much faster than I expected. The young man who came was polite, explained the process well, went right to work and did a fantastic job! I was extremely pleased with the results.
Prompt arrival, friendly coworker, nice cleanup.
They are easy to work. Friendly in the phone. Very fast and efficient.
No residue. Staff is always friendly and willing to work to get stubborn areas clean.
Impressed with how the carpet in our stairs turn out ( very clean, no more spots! ) Thanks Zerorez
I thought the cleaning process was fascinating & it worked amazingly! Very impressed!
Technician was prompt, informative, and not pushy. He listened to my concerns and worked very efficiently. Great service, I will use ZeroRez again and again.
Great job service was phenomenal
I liked the ease in scheduling an appointment. The young man who came was pleasant, capable and efficient.
They were able to get the stains out of my carpet that I thought were impossible to get out!
Fernando did a fast, thorough job and kept me updated throughout the cleaning process. It looks great and dried very quickly.