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based on 31760 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the professionalism of the employees at ZeroRez. The results with this carpet cleaning are far superior to other companies. I will continue to use ZeroRez in the future.
I like the promptness, the follow-through verification, the expertise and cordiality of the technician and the results of the work.
Not lots of residue.
You do a great job. Carpets look like new again and the technicians are knowledgeable and friendly.
How well it works.
I am very pleased with the way the carpet looks. Angelo did a great job.
Scheduled
Cleaned
Payed
Happy
He was on time, and did a great job.Name removed
Our carpets look great and the service was great!
Everything looks great the product you put on the rugs has worked wonderful
I’ve used Zeroez a few times both at the house we currently live in and our past home and have always thought they do a good job.
We had a situation with the technician this time I was not happy with. I would be happy to speak to someone if so desired.
Thank you
First name removed
Ryan, the tech who cleaned my carpet, was on time, personable, accommodating and did a very good job. I was very pleased and impressed.
Friendly staff. They were on time, quick, and efficient. Carpets look great.
Better explanation of how a room is defined. If a room is 280 sq. ft. and is over the 200 sq. ft. f
room size, is it considered to be 2 rooms and charged accordingly?
The carpet in the master bedroom has been stained in a swoosh pattern. You sent out another technician to go over it again which did not help. He informed us that you would call in 24 to 48 hours to discuss. I have yet to receive a call back. We are not satisfied.
The only reason I did not give a zero is because my tile looks great!
The staff were friendly and kind. The cleaning was quick and efficient. The carpets look soo good and the couch with 4 year old stains on it looks like I just bought it new. I couldn’t believe my eyes!
You came in less than a week. The man was professional and worked fast. The carpets looked new when he was finished.
It’s always about the employees. Ben was very polite, professional and did a great job.
No residue
I like how my carpets feel clean and not sticky. It dries quickly and they call to remind me as well as calling to let me know when they are around 45 minutes away. The technician was kind, quick and not pushy.
Great job
Very professional, Friendly and knows what he (Mitch) is talking about. Will recommend this company to Family and Friends
Hunter was very professional and worked hard.
Quick and good pricing.
The stains were gone. This job was at a condo I use as a student rental. You cleaned a spot where carpet had pulled away from a cracked carpet tack edging (between hard floor and carpet), and were able to do so without further damage to carpet. Carpet took a little longer to dry than usual because of the wet weather.
Efficient. Through. Friendly.
Fast, friendly
good job
Thx for the good job
The tech was very knowledgeable and very nice. Took time to explain everything
Friendly and efficient service I would use this company again.