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based on 33696 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the concept of "treated water" vs. soap.
Great job, great service
There are a couple of places on my couch and bench where dirty water wasn’t totally removed and it looks dirty.
Speed and communication
Everyone was great to work with, I was just very disappointed with the effectiveness of the product.
your representative Jestin (I think that was his name) was very courteous, kind, and worked quickly to get my carpets clean. I appreciated his customer service oriented attitude!!
on time . friendly and professional services. clean equipment
We are very pleased with the cleaning.
Fast, efficient and wonderfully clean carpets.
Results, the technician, finished quickly a d professional
Our carpets look so nice! Our technician was wonderful to work with. I appreciated that I knew the time he would be arriving at our home! Very pleased!
Prompt, well done, fare price and excellent service by the young man who came.
On time left on time. Carpets sooo clean and great service
Excellent service
Prompt, efficient, floor not soaking wet, pleasant workers, masks, protective footwear - a good experience. Thank you
The representative/carpet cleaner was exceptionally friendly, thorough, knowledgeable and a great representative for the company.
Price to clean a mattress with whatever special cleaner would have been more than the whole three bedroom house
Friendly staff. Carpet cleaning thorough and efficient. Followed Covid-19 precautions so we felt very safe having him in our home.
Fast efficient service
Excellent carpet cleaning.
Always been happy with Zerorez.
dune a good job
very friendly people
Pricing is a little high.
Incredibly fast and detailed. They were friendly and did an amazing job!
The carpets are bright and smell clean without the stiff, sticky feel.
Extraction could have been better. I used to clean carpets and it was all about the extraction that set us apart from the competition. Brian did a good job, His customer service and friendliness was really good. Thank you for cleaning our carpets. We appreciate your service.
The pet treatment did not work. Everything else was fine.
I was very impressed with the service. Ryan (?) did a terrific job and the rug looked and smelled very clean. He also used protectant, but I can't evaluate this until time passes. He was friendly and efficient and did a wonderful job. He also worked to remove a stain caused by dirt accumulating into an area where vacuum motor oil was spilled. It looks good, but I will have to watch what happens in the next week or two. A previous rug cleaning company attempted to clean it, but it came back within two weeks. I hope that doesn't happen here, but will notify you if it does. In the meantime, kudos to our technician, Ryan!!
On time, good service
Conrad? Was excellent! Super quick and through! Did a great job! He was able to remove all our old stains!