Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31760 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 28, 2020 — Rated 4 out of 10 by M.E. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The carpets looked great and technician did a great job.

Report a concern   May 28, 2020 — Rated 10 out of 10 by Randy Waters Zerorez Salt Lake City
What do you like about our products and services?

Great product
Great service
Great worker. Very knowledgeable about carpet
100% satisfied

Report a concern   May 27, 2020 — Rated 10 out of 10 by H.M. Zerorez Salt Lake City
What do you like about our products and services?

Your technician was very friendly and helpful, and our carpet looks great!

Report a concern   May 27, 2020 — Rated 10 out of 10 by Rachel Guerra Zerorez Salt Lake City
What do you like about our products and services?

They did a great job cleaning our carpets. We call zero Rez out every year and have never been disappointed

Report a concern   May 27, 2020 — Rated 9 out of 10 by S.R. Zerorez Salt Lake City
What do you like about our products and services?

That you offer non-toxic service.

Report a concern   May 27, 2020 — Rated 10 out of 10 by K.S. Zerorez Salt Lake City
What do you like about our products and services?

Great job!

Report a concern   May 27, 2020 — Rated 10 out of 10 by C.T. Zerorez Salt Lake City
What do you like about our products and services?

Very quick but very thorough. Very nice associate who cleaned for us. Explained all.

Report a concern   May 27, 2020 — Rated 10 out of 10 by Dolores Healy Zerorez Salt Lake City
What do you like about our products and services?

Connor was wonderful! My carpet looks great. He was so sweet with me and my dog. He worked real hard on my old carpet to make it look fantastic.

Report a concern   May 27, 2020 — Rated 8 out of 10 by K.R. Zerorez Salt Lake City
What could we do to improve?

The price felt high. I added pet treatment which more than doubled the advertised special price.

Report a concern   May 27, 2020 — Rated 5 out of 10 by D.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The service tech was great very polite and worked hard. My only complaint is the pet treatment that was so expensive didn’t work, my carpet still smells. It almost seems like it just spread it and made it worse.

Report a concern   May 27, 2020 — Rated 7 out of 10 by B.T. Zerorez Salt Lake City
What could we do to improve?

In the past my carpets were left much dryer. This time they were very wet it took more than a day for them to dry.

Report a concern   May 26, 2020 — Rated 10 out of 10 by L.K. Zerorez Salt Lake City
What do you like about our products and services?

I loved your technician, Riley. I love it that you will come back if you feel a place wasn’t done well enough, which I don’t think I’ve had but once. I love how clean you get the carpets. Great job! Thank you

Report a concern   May 26, 2020 — Rated 10 out of 10 by S.W. Zerorez Salt Lake City
What do you like about our products and services?

This is the second time that I have used ZeroRez. I love the technicians and the quality of work performed by each of them. They have taken care of spots on the carpet and I feel like I can get another year or two from the carpet. Great job!

Report a concern   May 26, 2020 — Rated 10 out of 10 by R.S. Zerorez Salt Lake City
What do you like about our products and services?

I love how clean the carpets where after your technician came and cleaned them. Also, your technician was very professional. He came in and quickly did his job ... was very courteous and polite as well. I definitely would recommend Zerorez to anyone that needs their carpets cleaned!

Report a concern   May 26, 2020 — Rated 10 out of 10 by W.G. Zerorez Salt Lake City
What do you like about our products and services?

Technician was very professional and did a great job.

Report a concern   May 26, 2020 — Rated 10 out of 10 by Pat Hartzell Zerorez Salt Lake City
What do you like about our products and services?

Very good service and reasonable cost when on sale.

Report a concern   May 26, 2020 — Rated 10 out of 10 by L.D. Zerorez Salt Lake City
What do you like about our products and services?

I like the fact that no residue is left in the carpeting. The prices are right and the technician was excellent.

Report a concern   May 26, 2020 — Rated 10 out of 10 by D.K. Zerorez Salt Lake City
What do you like about our products and services?

He was very prompt and did a great job in cleaning my carpet.

Report a concern   May 26, 2020 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

The carpets are very clean, nice service man

Report a concern   May 26, 2020 — Rated 10 out of 10 by G.G. Zerorez Salt Lake City
What do you like about our products and services?

Carpets look great. Dried fast. Thank you.

Report a concern   May 26, 2020 — Rated 8 out of 10 by S.P. Zerorez Salt Lake City
What could we do to improve?

The cost was far more then quoted. When giving the price you should give all the information up front.

Report a concern   May 26, 2020 — Rated 9 out of 10 by P.H. Zerorez Salt Lake City
What do you like about our products and services?

Liked the way our carpets were cleaned.

Report a concern   May 26, 2020 — Rated 10 out of 10 by B.G. Zerorez Salt Lake City
What do you like about our products and services?

Amazing , y’all were so great to work with my schedule to move in to our new home

Report a concern   May 25, 2020 — Rated 10 out of 10 by S.H. Zerorez Salt Lake City
What do you like about our products and services?

The technician was so attentive and helpful!!

Report a concern   May 25, 2020 — Rated 10 out of 10 by J.R. Zerorez Salt Lake City
What do you like about our products and services?

Hunter was very knowledgeable and answered all my questions. Timely and thorough care of my home.

Report a concern   May 24, 2020 — Rated 5 out of 10 by J.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Hi, I'm not sure what happened the first time my carpet was cleaned. It was not thorough. I'm glad that Caleb came back to redo the main traffic areas. That second round with Caleb was perfect. I don't know that I want to go through a double process again. I've used many carpet cleaning services. I had hoped one round would be sufficient. I am not sure I would recommend to others for fear that they would have to go back and forth for a proper cleaning and more than one round-- and may go back to our old service. It was hard on us to move things around and clear kids and manage a second round. We originally scheduled the second round for a Friday and were called last minute to reschedule for a Tuesday. We moved things around three times because of the reschedule. That was just really annoying and time consuming.

Report a concern   May 24, 2020 — Rated 9 out of 10 by D.T. Zerorez Salt Lake City
What do you like about our products and services?

Friendly, professional. Good results

Report a concern   May 24, 2020 — Rated 10 out of 10 by Sherri/Hyrum Weller Zerorez Salt Lake City
What do you like about our products and services?

Your cleaning technicians are thorough, and very pleasant to work with. The cost is reasonable. I love that my carpets dry quickly.

Report a concern   May 24, 2020 — Rated 10 out of 10 by C.D. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez doesn’t use chemicals and I especially want to avoid ones that leaves behind a fragrance which usually makes me sick. As far as I can tell, there was no residue left behind either that attracts dirt and eventually gets the carpet dirty again if not more so. The carpet-the entire house-just smelled a lot cleaner. I really liked the topical disinfectant too. The smell of it didn’t make me sick but more importantly, it obviously cleaned my carpet. Zerorez was precisely what I wanted in all considerations!

Report a concern   May 24, 2020 — Rated 10 out of 10 by S.R. Zerorez Salt Lake City
What do you like about our products and services?

Dried quickly


Privacy Policy