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31760 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great product
Great service
Great worker. Very knowledgeable about carpet
100% satisfied
Your technician was very friendly and helpful, and our carpet looks great!
They did a great job cleaning our carpets. We call zero Rez out every year and have never been disappointed
That you offer non-toxic service.
Great job!
Very quick but very thorough. Very nice associate who cleaned for us. Explained all.
Connor was wonderful! My carpet looks great. He was so sweet with me and my dog. He worked real hard on my old carpet to make it look fantastic.
The price felt high. I added pet treatment which more than doubled the advertised special price.
The service tech was great very polite and worked hard. My only complaint is the pet treatment that was so expensive didn’t work, my carpet still smells. It almost seems like it just spread it and made it worse.
In the past my carpets were left much dryer. This time they were very wet it took more than a day for them to dry.
I loved your technician, Riley. I love it that you will come back if you feel a place wasn’t done well enough, which I don’t think I’ve had but once. I love how clean you get the carpets. Great job! Thank you
This is the second time that I have used ZeroRez. I love the technicians and the quality of work performed by each of them. They have taken care of spots on the carpet and I feel like I can get another year or two from the carpet. Great job!
I love how clean the carpets where after your technician came and cleaned them. Also, your technician was very professional. He came in and quickly did his job ... was very courteous and polite as well. I definitely would recommend Zerorez to anyone that needs their carpets cleaned!
Technician was very professional and did a great job.
Very good service and reasonable cost when on sale.
I like the fact that no residue is left in the carpeting. The prices are right and the technician was excellent.
He was very prompt and did a great job in cleaning my carpet.
The carpets are very clean, nice service man
Carpets look great. Dried fast. Thank you.
The cost was far more then quoted. When giving the price you should give all the information up front.
Liked the way our carpets were cleaned.
Amazing , y’all were so great to work with my schedule to move in to our new home
The technician was so attentive and helpful!!
Hunter was very knowledgeable and answered all my questions. Timely and thorough care of my home.
Hi, I'm not sure what happened the first time my carpet was cleaned. It was not thorough. I'm glad that Caleb came back to redo the main traffic areas. That second round with Caleb was perfect. I don't know that I want to go through a double process again. I've used many carpet cleaning services. I had hoped one round would be sufficient. I am not sure I would recommend to others for fear that they would have to go back and forth for a proper cleaning and more than one round-- and may go back to our old service. It was hard on us to move things around and clear kids and manage a second round. We originally scheduled the second round for a Friday and were called last minute to reschedule for a Tuesday. We moved things around three times because of the reschedule. That was just really annoying and time consuming.
Friendly, professional. Good results
Your cleaning technicians are thorough, and very pleasant to work with. The cost is reasonable. I love that my carpets dry quickly.
Zerorez doesn’t use chemicals and I especially want to avoid ones that leaves behind a fragrance which usually makes me sick. As far as I can tell, there was no residue left behind either that attracts dirt and eventually gets the carpet dirty again if not more so. The carpet-the entire house-just smelled a lot cleaner. I really liked the topical disinfectant too. The smell of it didn’t make me sick but more importantly, it obviously cleaned my carpet. Zerorez was precisely what I wanted in all considerations!
Dried quickly
The carpets looked great and technician did a great job.