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31756 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
if you could figure out how to get the edges of the carpet it would be wonderful!!!
This was a pleasure to have Jeston in our home! He did an amazing job on all of our trouble areas! He cleaned and was helpful doing all we asked and more. Was quick but also made us feel like we where his only priority! We will be recommending Zerorez!
The tech was very professional, knowledgeable, friendly and fast. I think maybe he went a little bit too fast. I thought the chairs would come out cleaner. I'm wondering if it's the solution that you used. They were very soiled. The Tech was awesome.
How clean my carpets look
prompt and professional.
My carpets had to be done twice, the first time the machine broke down and I don't feel that my carpet were clean the second time they came out okay still have some spots. The customer service was very good when I called the first time.
Water based no chemical
The amount of dirt they were able to remove from my carpets.
Riley was Friendly, professional, courteous and quick.
I’ve had my carpets cleaned as well as two chairs. Both turned out beautifully!
The technician was very personable and professional while on site, a great representative for your business. And COVID conscious! Thank you.
On time, friendly, and did a great job.
they were friendly did the job thoroughly and completely
The technician was very friendly and explained everything to me perfectly. Showed his work as he went and made sure to inform me about proper care. The appointment was on time and very efficient. Overall, professional and pleasant. The carpets and tile smell and look great.
Great service and good cleaning results!
More communication. The tech left when he was done without saying anything or asking if we were satisfied
Ryan did an excellent job!!
Provide a more comprehensive range of deals. It seems as though you have one active deal at a time and it caters to only a specific customer profile/need. Customers spend a lot of money to have carpet cleaned in their houses. We want to feel like we are being recognized by your business for our ongoing commitment to you.
I like the people that you have do the work , they take their time and answer any questions you may have also 👍 Very professional also 😃
On time, courteous and did a great job
We are happy with our service
John is a wonderful employee!
Mitch did a great job!! My stairs looked amazing.
Zerorez was very professional, prompt and thorough.
I like the technology that doesn’t use soap. The carpets stay clean longer. Great customer service and a reasonable price.
They were very efficient and kind.
Great job. Well done.
I had my carpets cleaned by Zerorez a week ago and am completely satisfied with the results.
Not only do my carpets look clean, the air in my home is fresher. I guess I didn't realize how cooking and traffic in, out, and around my house can bring in odors. The service man was everything good that represents the company, Zerorez. I have already referred a friend this
week and highly suggested that she use your service.
William was on time, friendly and quick. My carpets look fabulous. I would definitely recommend Zerorez and use them again myself.
Price was fair, and the tech did a great job. Very thorough while cleaning and took his time.