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based on 31755 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was wonderful to work with and did a great job.
Carpets look great. The person that did the cleaning did a great job, however, he left his corner covers here.
My service guy was great!!!
Jacob was very polite very helpful and friendly and did an excellent job on my carpet..
I’m impressed with the service and thorough cleaning received. The technician Dan, was very helpful and answered all of my questions. I appreciate the care not to damage any corners in the entire process. Very professional!! I will certainly recommend zerorez to anyone!
John was very professional and knowledgeable with what he does. I would definitely recommend and use Zerorez/John again.
Efficient, informative service
Love that’s there is no soap.
Great service
Zerorez always gets the dirtiest carpets and tile/grout cleaned to almost new. It dries quickly and doesn't have any strong odor.
You’re employees always do such a great job, and are always friendly and willing to go the extra mile. Thank you
I love that there no soap involved in cleaning, just water 💦! It’s a little pricey, but the way my carpets feel after cleaning is worth it all!!
This is the second time I have used ZeroRez. Conrad has been our service tech both times, and he does a great job plus he is very pleasant. Carpets are left very clean. We had two chairs cleaned and they look brand new. I’ll use you again next time.
I've used Zerorez for years and have always been pleased, however, this experience was even better than previously because absolutely every spot was gone! In the past, I've needed to point out one or two places needing more work, and especially along the edge of carpet bordering my kitchen tile floor. I was surprised, however, at how long it took for the drying to be complete. I don't recall it being over 8 hours to dry in past years.
How clean everything feels after they leave
Our cleaner was great! He went the extra mile, was very pleasant and very fast. The carpet dried quickly and there were no hidden fees.
Great service, super fast and the technician was super helpful.
I like how you don’t use chemicals
Courteous tricks, excellent results
We really appreciated the technician's thoroughness and attention to detail. The Zerorez treatment left our carpet clean, without any residue. Thanks!
Great job by the service guy. Friendly and knowledgeable. He let us know what shape our carpets and pads were in each room. My wife was extremely satisfied, and that's not always the case! Heh, heh....
Great service without a bunch of upsell. Very happy.
They did a great job at a fair price.
Good quality service, quick, friendly
Your product did not clean my carpets as well as I thought that it should . Very disappointed in the product.
The “up-selling” was annoying! What started out to be a $99 special ended up being $314!?!?!
Your technician tried very hard to please me.
good service
Service was easy to schedule and execution of the cleaning was great as well!
I like that there is no residue and no harsh Chemicals were used: