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based on 33429 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Now that the carpet has dried there are a few spots here and there remaining. I think they might be blood.
Fantastic job!
The man who came this time was Amazing! It was like night and day between the first man and this one. I think he needs a raise in pay!!!
Present employees with fast and efficient service. The guys did a great job!
The technician had a positive attitude and did a great job.
Your friendliness and professionalism were superb.
Fast and thorough
The carpets look like new after a Zerorez cleaning! The associate, Jacob, who did the work really knew about stains and the treatment to get them out of the carpet. There was a glitch in my schedule that day and Zerorez was great to work with me to adjust the time of their service.
Drew was very caring and accommodating, understanding and really worked hard with a tough job!
The technician was excellent and thorough.
Showed up on time and did a good job.
Carpets are clean, no residue from soap. Technician was knowledgeable, efficient yet friendly and courteous.
Great job.
Good friendly service happy about the clean results would recommend to others
the boys did a great job! very professional and worked very hard! we would have them come back again in a heartbeat.
They kept us updated on arrival time. They were pleasant, professional and efficient.
Yu do a great job and are honest about your work
Workers arrived within the schedule time frame, they were friendly and got the job done quickly. My carpets look great and smell great too. They also cleaned the kitchen tile floor and resealed the grout, it looks fabulous.
great service people who listen and respond to my comments. And I like the product that doesn't leave residue.
Very clean carpets when done.
Did a very thorough job very friendly and helpful technicians
The carpet is CLEAN!
I honestly thought the carpet would look much cleaner than it does. I plan to call another company to come out and see what they can do
Very efficient and fast
The technician was friendly, quick and efficient!
I had recliner cleaned - it was done quickly and the recliner looked new. The workers were very polite but personable.
We had Zerorez come out 3 times and the final time when the supervisor came out, Jacob, it was a pleasant experience. We had damage done to our new baseboards the first and second time and had to recant and putty them.
The stains did not come out. In fact the stain was most noticeable and bigger after he shampoo them. We were not pleased at all & would never recommend your service. He damaged another carpet that we had cleaned & ruined it. It also came out worse than what it was before.
Thoroughly cleaned as requested.
Friendly service and helpful staff.
William was our tech and did an awesome job. I loved how up beat and friendly he was and full of energy ready to work. He let me know what he was doing and what he couldn't get out.
Great service and great results.