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based on 87149 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the fact the zerorez process leaves no residue and the actual process takes less time than "traditional" methods.
I have used Zerorez twice, and the techs are always amazing and on time. Now that I've moved to CO and I can also use Zerorez here, I will definitely do it!
My carpet looks and feels CLEAN! I was going to tile that room which is the only carpet in my home, instead I called ZeroRez and that was the best choice. Now I will just have the carpet cleaned when it needs it. The carpet is a good quality and no need to tile.
Tech did a great job and floors looked great
Charged me for work technician was explicitly told to NOT do. Unexplained fee charged. Poor quality work. Damage to base trim at front door … no apology, no explanation. High pressure sales tactic during follow-up estimate for additional work. Refund ($210) required for work I requested not be done.
I like that you don't use a lot of chemicals. My carpet looked so nice when the tech was done. He also did an excellent job on my very dirty kitchen floor. He was pleasant and professional and even helped out when a fire alarm went off in my guest room. There was no fire, but he took it down (he's tall) and tried to remove the battery but couldn't. Kudos to him for going above and beyond.
Your products are tested and not toxic to people or pets.
Service was great and efficient. Product used worked great on my carpet. We will definitely be repeat customers. Thank you.
The carpet looked great, even in a place we thought would have to be replaced. Mike and his helper we very pleasant and knew what they were talking about and gave me great advice.
Knowledgeable
Outstanding service.
Your employees was very efficient and professional. He did a great job on my carpets!
The person who came to clean my carpets was so nice and professional he did a great job!
On time. Polite tech. Good service. Good value.
Great result, friendly knowledgeable service
Great results. Great employees.
We have been using ZERORED for about 5 - 7 years. The workmenship from the tech is outstanding. Keep up the GREAT work and we wwwwwill keep using you. Thanks
Zack did a great job. Friendly and professional. Give him a raise!
The young man who did the cleaning was great.
The rugs look great.
Thank you.
Great and fast service
Your technicians have all been so nice, knowledgable and thorough. Your prices are fair and they cleaning lasts well until next appt.
The service technician was very friendly and the job was done effectively!! Our white sectional had some stains and odors, and now it looks and smells great!
Ive used Zerorez a number of times and this session was different. I felt that the carpet wasnt as clean as it usually is. I know there are some stains that would require more cleaning but there were a few that I got out with water ans soap.
Quality and fair price
Our cleaner did a fantastic job carefully cleaning our carpets! He was communicative, kind, and awesome!
Gentleman was extremely professional and conscientious. Carpet was cleaned extremely well. We will be using you again near the end of March and hope we get the same guy. He was really fantastic
I was very satisfied with the workmanship, attention a nd efficiency . DJ did a great job on my carpets.
They are very effective
5/5 Stars (Pending final delivery, but stellar service so far!)
I have a large area rug that needed to be taken off-site for cleaning to ensure our hardwood floors wouldn't be damaged by moisture or cleaning solutions, and the initial experience has been nothing short of fantastic.
While we are still waiting to get the rug back, Mike truly made the pickup process exceptional. He was extremely proactive in ensuring our hardwood floors were completely protected and even went above and beyond to help us move heavy furniture out of the way.
Mike was exceptionally kind, caring, and helpful from start to finish. Outstanding customer service and truly a pleasure to work with!
JD was extremely personable, explained process,
Worked fast & very tidy! Rooms were spotless,
fresh, and well worth the price!
Customer service is great