Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87717 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 7, 2026 — Rated 10 out of 10 by Louise Schmitt Zerorez Phoenix
What do you like about our products and services?

Quick drying and the softness of my carpet

Report a concern   November 7, 2026 — Rated 9 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

Employee was very personable and explained the procedure. He did a good job on a very dirty carpet.

Report a concern   November 7, 2026 — Rated 10 out of 10 by B.E. Zerorez Phoenix
What do you like about our products and services?

Doesn’t have a chemical odor.

Report a concern   November 7, 2026 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Service is easy to schedule. Tech was very helpful and polite and did a good job

Report a concern   November 7, 2026 — Rated 10 out of 10 by Natasha Ferrara Zerorez Phoenix
What do you like about our products and services?

Scheduling was easy. Treatments was easy and quick. The technician Luis was kind and respectful. He Communicated well and set clear expectations. He arrived timely and ensured I was satisfied with cleaning before he packed up. Offered alternate service.

Report a concern   November 7, 2026 — Rated 10 out of 10 by amy pagett Zerorez Phoenix
What do you like about our products and services?

Fast service, very friendly. Explained services.

Report a concern   November 7, 2026 — Rated 10 out of 10 by Ginger Mcentire Zerorez Phoenix
What do you like about our products and services?

Excellent cleaning

Report a concern   November 7, 2026 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Very reasonable quote.
Friendly service from Mike.
Good cleaning, especially on tough stains.
On time arrival with communication on the day.

Report a concern   November 7, 2026 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

Excellent work! Floors are clean and fresh, like new!

Report a concern   November 6, 2026 — Rated 10 out of 10 by Richard Machado Zerorez Phoenix
What do you like about our products and services?

Technician was very knowledgeable, courteous, and professional. Did an excellent job.

Report a concern   November 6, 2026 — Rated 10 out of 10 by P.P. Zerorez Phoenix
What do you like about our products and services?

Timely arrival.
Efficient
Thank you

Report a concern   November 6, 2026 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

Service man always professional and takes the time to address all concerns and answers all questions !!! Love how my old carpet comes to life after the proper care is taken !!! Will never use any company other than yours !! No crunchy carpet for us !! Thank you and yes all my neighbors have been told how great your service is !!

Report a concern   November 6, 2026 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

No chemicals, dries fast. Great service

Report a concern   November 6, 2026 — Rated 10 out of 10 by M.B.W. Zerorez Phoenix
What do you like about our products and services?

A++++ service

Report a concern   November 5, 2026 — Rated 1 out of 10 by M.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The price for the extra odor is outrageous! I just purchased the home and was hoping to have the carpets professionally cleaned and some of the odor removed, I get it the previous owners did not take care of things, but the amount to charge for a solution to help treat the smell is crazy. And there is no guarantee it will take the smell out.
My cleaner was great and explained everything just fine, it was the cost to do it that is very upsetting.

Report a concern   November 5, 2026 — Rated 2 out of 10 by J.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Did not come in the window of time for our appointment. When they hadn't come yet I contacted the company and then they sent someone out. I was told by installer that they never told him to come and he was done for the day on his schedule when they notified him of my job. He raced through my house and was done in around 30 min when he originally told me the job would take 1-1.5 hours. I also didn't love how wet the floor was.

Report a concern   November 5, 2026 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

Great service. Carpets are very clean. Tough spots removed.

Report a concern   November 5, 2026 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

That you guys try to use less chemicals as possible, but I was not happy that you guys did not have sealant available, so I got my floors cleaned but could not get my floors sealed. But other than that, loved everything about Zero Rez

Report a concern   November 5, 2026 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

My carpets are super clean now! Darren, my technician was extremely helpful. He showed me exactly what he was doing and made sure I was happy with the job before he left.

Report a concern   November 5, 2026 — Rated 10 out of 10 by Lin Adams Zerorez Phoenix
What do you like about our products and services?

Anthony was on time, listened to my concerns, and did a great job cleaning my carpet.

Report a concern   November 5, 2026 — Rated 10 out of 10 by Gabriella Virgil Zerorez Phoenix
What do you like about our products and services?

i like that the couch was left dry ( no water marks ) and that the technician made sure to check the fabric before starting . I had service on a white couch that was dragged through DT phoenix without any protection during a very stressful move. my couch doesnt look new but it is close given that there was black oil and tar on it!

Report a concern   November 5, 2026 — Rated 10 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

Techs listen to my issues. I receive a consistently great clean. Easy to book and drivers show up when they say and communicate.

Report a concern   November 5, 2026 — Rated 10 out of 10 by David Bonfiglio Zerorez Phoenix
What do you like about our products and services?

Tech was courteous, knowledgeable and just did the work assigned to him. Results were better than expected

Report a concern   November 5, 2026 — Rated 10 out of 10 by Jack Noble Zerorez Phoenix
What do you like about our products and services?

Service was friendly & excellent.

Report a concern   November 4, 2026 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Clean

Report a concern   November 4, 2026 — Rated 10 out of 10 by K.F. Zerorez Phoenix
What do you like about our products and services?

Tech was very efficient and took care placing safety devices as to not mark any walls or floors dragging hoses. Worked to get our home cleaned in an acceptable time frame

Report a concern   November 4, 2026 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

The natural process with no soap and residue

Report a concern   November 4, 2026 — Rated 10 out of 10 by G.D. Zerorez Phoenix
What do you like about our products and services?

Everything great , wonderful job, like zerorez water too!!! Mario was great!!!

Report a concern   November 4, 2026 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Colton was excellent carpet technician professional. He was quick nd direct as well very knowledgeable as well kind and great communicator. Performed excellent work and helped make the cleaning the carpets easy. He did a great job

Report a concern   November 4, 2026 — Rated 10 out of 10 by Sandy Muyres Zerorez Phoenix
What do you like about our products and services?

We were very happy with the service we received from Zerorez. Very prompt and efficient. Our technician was great! Very pleasant young man. I wish I had gotten his name. He did great job, our carpets look new again.


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