Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85241 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 3, 2026 — Rated 5 out of 10 by L.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Stop with the upsell.

Report a concern   March 3, 2026 — Rated 7 out of 10 by J.C. Zerorez Phoenix
What could we do to improve?

Too many extra charges

Report a concern   March 3, 2026 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

Fast & friendly - Joshua was great!

Report a concern   March 3, 2026 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

setting appt was easy. Service tech was fantastic!!!

Report a concern   March 3, 2026 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

Professional service, good price and a job well done.

Report a concern   March 3, 2026 — Rated 10 out of 10 by K.N. Zerorez Phoenix
What do you like about our products and services?

Scheduling was easy. Technician communicated arrival accurately. Service performed was professional.

Report a concern   March 3, 2026 — Rated 10 out of 10 by Millie Wagner Zerorez Phoenix
What do you like about our products and services?

Nothing is soaked, drys fast , caring service people who do a great job, REASONABLE PRICES 👍👍👍👍

Report a concern   March 3, 2026 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

It's getting harder these days to get reliable service,professional techs, and great results from companies these days. Hats off to Zeroez for proving to me that all the above still exist. From the initial phone call to your company to the time the job was finished I was extremely impressed. I will definitely pass your company's name to my friends. Service tech Josh is Tops and if all your techs and office personnel are as equal, your company will continue to grow and remain number 1. Thanks for a great job on my furniture and flooring.

Report a concern   March 3, 2026 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Luis did a great job and was very helpful.

Report a concern   March 3, 2026 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

My husband and I are impressed and completely satisfied with the services we received from Zerorez and we will definitely be repeat customers! I initially had Zerorez come to our new home to clean the carpets, but after speaking with Cesar about the products and services offered and after seeing what a fantastic job he did with the carpet cleaning, I decided to have all the tile and grout cleaned as well! Both Cesar and Eric did such a great job getting our new home cleaned and ready to move in. Cesar explained how they clean without harsh chemicals, and as a mom of 3 kids who all have allergies this was very important to me. Cesar also informed us that Zerorez does so much more than just carpets and when Eric came and cleaned the tile he proved that this company cares about its customers! Eric was meticulous in cleaning the miles and miles of tile and grout, and when he was done we felt like we had just gotten new flooring. We will be looking forward to using Zerorez in the future for our cleaning needs and we'd recommend them to everyone!

Report a concern   March 3, 2026 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Carpet looked brand new! No lingering smell, no crunchy carpet. Just cleaner than I could ever get it.

Report a concern   March 2, 2026 — Rated 9 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Prompt and thorough.

Report a concern   March 2, 2026 — Rated 10 out of 10 by Kristine Salerno Zerorez Phoenix
What do you like about our products and services?

The service tech, Joshua was very friendly, efficient, and knowledgable. He was on time and kept us informed of his arrival. We loved the results of the carpet and travertine tile cleaning. It was top notch!!

Report a concern   March 2, 2026 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Great service at a reasonable price.

Report a concern   March 2, 2026 — Rated 10 out of 10 by Gail Palmatier Zerorez Phoenix
What do you like about our products and services?

Louis did an excellent job. I especially like the brush that seems to clean better than when not using it. He was very professional and I appreciate his work. Thank you.

Report a concern   March 2, 2026 — Rated 9 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

Zach was were on-time, professional, and courteous… would definitely use him again.

Report a concern   March 2, 2026 — Rated 10 out of 10 by Liz Malek Zerorez Phoenix
What do you like about our products and services?

Our technician David was very courteous and professional, he did a great job explaining the process and how it would affect our older carpet - made it look much better!!

Report a concern   March 2, 2026 — Rated 7 out of 10 by B.H. Zerorez Phoenix
What could we do to improve?

Not honoring a warranty after stains rise back up just because it’s a couple weeks over the 30 days is crazy to me. If that’s the process and it takes a while for it to happen, maybe be more accommodating

Report a concern   March 2, 2026 — Rated 10 out of 10 by J.F.A.G. Zerorez Phoenix
What do you like about our products and services?

Great customer service!

Report a concern   March 2, 2026 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Friendly professional staff.

Report a concern   March 2, 2026 — Rated 10 out of 10 by T.L. Zerorez Phoenix
What do you like about our products and services?

The technician cleaned my carpets very good.
Very personable as well.

Report a concern   March 2, 2026 — Rated 10 out of 10 by Evelyn Cisney Zerorez Phoenix
What do you like about our products and services?

Overall service

Report a concern   March 1, 2026 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Very easy to set up and communicate with!

Report a concern   March 1, 2026 — Rated 10 out of 10 by Christine Shull Zerorez Phoenix
What do you like about our products and services?

I believe our tech's name Anthony. He was friendly, knowledgeable and didn't push or try upsetting services.

Report a concern   March 1, 2026 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

Love how my carpets come out!! Quick drying

Report a concern   March 1, 2026 — Rated 10 out of 10 by C.J. Zerorez Phoenix
What do you like about our products and services?

Did a great job on the church nursery carpet.
Now I want them to do a couple of rooms at our house.

Report a concern   March 1, 2026 — Rated 10 out of 10 by Chris Melberg Zerorez Phoenix
What do you like about our products and services?

Great friendly service that actually does a good job.

Report a concern   March 1, 2026 — Rated 8 out of 10 by G.A. Zerorez Phoenix
What could we do to improve?

Nothing

Report a concern   March 1, 2026 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

On time, good friendly service.

Report a concern   March 1, 2026 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

Excellent service. Our tech was super professional, friendly and knowledgeable.
Would highly recommend!


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