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based on 84112 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I had a great technician this time. Did a wonderful job with a recliner and a spot we had in our master bedroom!
I like that Zerorez does not use any soap
Joseph was awesome! He did a great job. So relieved that he revived all the pet stains!
Cody made sure he removed any stains on the carpets and there was no odour afterwards. Cody is a great asset to Zerorez; organized, knowledgeable, great customer service.
Everything!
Always on time and do a great job.
We were extremely pleased with the service we received. T was amazing. He was professional, courteous, knowledgeable and he took pride in his work. He worked very hard and we are happy with the job he did.
Andrew did a very nice job cleaning our carpet. It looks great! He was willing to take the time to answer any questions I had. I would definitely use Zerorez again.
Technician was friendly, knowledgeable efficient and did a great hob.
Michael, he does a terrific job last yguyd idnt know,anything, but I don’t write a report on him so it’s too late so we will let that go, but I will never have him again. I want Michael all the time he cleans the dog hair and does what he supposed to do. He’s a hard-working, very compatible ,friendly, guy, just can’t say enough good about him.
He was very nice to deal with and did a good job efficiently
Very clean
Our technician, David was very professional and kind. He did a wonderful job. Our carpet looks brand new!
Flexibility to re-schedule due to work at home. Person was friendly and detailed oriented.
Great service & technician.
The price changed when the employee got to the house, over double.
Everything was great
This technician was very thorough. He did a great job. I appreciate that he can in, got to work.
Tech was extremely professional and on time.
The Technician cleaned the carpets as asked did a very good job and did not try to upsell me at every turn, which was appreciated
The person showed up on time and did a good job!
Deep clean with no soap residue
Price is very high. Good quality, though.
Great quality work!!! All I do is request Shawn and I only speak to Alice and they’re great!!! Great customer care
Creed was very informative and polite. I appreciated how he communicated with me and the work he did. Everything looked great at the end.
Pet friendly and all natural products.
Love it
I would like to add that the technician T did an exceptional job he answer my questions told me what he was doing and how the process works he was very efficient and very professional very pleased with his service also I'm going to add that I believe he deserves a raise he did a really really good job and I'm very pleased and I will be using your company in the future because of the exceptional service I received so thank you
The service technician was excellent
Although we have been a repeat customer for quite a while, this last clean was rushed, sloppy, and overall sub par. I reached out and was only given the choice to have the same technician with the same bad attitude come back and do it again. Why would I want that to happen?
Carpet looks really nice. Tech was friendly and did a good job!
Quality, professionalism, and rep was informative about other services provided that would benefit me directly.