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based on 87717 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician inspected, explained everything prior to the service and quoted prices for anything extra I might want done to the carpets. He did a great job cleaning the carpets and was quick and professional.
Always have great results. Easy to get an appointment. Caring enployees
Our technician Dave was friendly and informative. He did a great job.
That you were on time and the price quoted was the price I paid. No add one.
Mike did an excellent job and spent extra time on the heavy traffic areas to get as much of the dirt removed.
I have used this cleaning service in the past and was previously satisfied with the services multiple times. Unfortunately, this recent experience was disappointing. I clearly communicated my requests to the technician, but it felt like my concerns and instructions were not being listened to or followed. Good customer service means taking the time to listen to the customer and understand what they are asking for. I expected better communication and attention to detail, especially as a returning customer.
The service was great.
Our carpets came out cleaner than expected!
The service tech, Trevon was excellent! He explained everything including our options then promptly went to work. He kept us up to date through out the process. Awesome job
Good service
Stop with the service men coming in with a sales pitch for upsales and add ons.
I am always so impressed at how clean my 20 year old sectional looks after your services! Your techs are polite and efficient. I’ve been a customer for over 10 years now
Pricing. I see ads for 3 rooms for $115, but of course the protectant etc brought my one room, closet and two area rugs to over $500.
Friendly customer service and a quality job!
One of the rooms after it dried now has a musty smell. Can’t figure out why. It was the only room that we did not add the topical but also the only room where our dogs don’t pee in. This is why we opted out of the topical. Going to have to clean it again.
My carpets were cleaned on Saturday October 31st. Dave did an excellent job pretreating and putting protective solution down. It was humid and I was afraid it would take several days to dry. The next day most of the carpet were dry.
Thank you for the quality of work performed by Zerorez.
Very clean
Zero red uses a system that leaves our carpet fresh with no soapy type smell while drying
. Our Tech ( Ezekiel ) was personable, professional, and did a tremendous job.
friendly and knowledgeable techs who do a great job and I love the zero residue which leaves my carpets, not only clean but also soft.
Prompt on time and polite.
Quick, friendly and great price!
I love the service provided by Zerorez, always timely and a great job every time. Staff is friendly and pricing is very reasonable.
Jordan was extremely competent assessed my whole situation. I have old tile from the '70s. He said he might have to recommend an acid wash. Acid wash wasn't needed and I appreciate the fact that he didn't just upcharge me but he had the integrity you say. Nope, we got it covered with this. He was very thorough. Took pictures showed me where there were issues and my carpet cleaning was flawless. This is why I like Sierra Rez and yes Jordan. I will get carpet cleaning next year. Tile within two LOL they are the best company ever
Very good job by the technician Sergio.
Very respectful too.
Great employee and great work! Came when he said he would! Loved the outcome !
Our tech was great!
Good value and great service.
Clean floors everytime without mystery spots reappearing after a cleaning.
Clean process and quick time completed.
Less chemicals, and the reputation of the company.
They are all fantastic!

The tools you use and your methods are spot on. Isaac did a great job. He was very thorough, polite. He reviewed everything. Checked in along the way. Carpets came out great.