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based on 84612 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Joseph the technician was great. He arrived on time and explained the costs for cleaning the items we needed cleaned. The carpets and area rugs look amazing. Great company!!
He was very thorough and took him time instead of rushing to finish.
Michelle was awesome! She was knowledgeable and friendly. She did a fantastic job!
Service, value
Michelle was excellant. Very Communicative. Explain everything in detail.
Was very impressed. Will use your service again.
The zerorez tech did an excellent job. We would like to have him again.
My carpets are older and the last 3 times I have had them cleaned by other companies I was disappointed when the carpet dried. I did not have high hopes but my technician , Davin did a great job, the carpet looks so much better. I would recommend zerorez, they came promptly and did a great job.
He was straight forward about what to expect and courteous. Great explanation of the process.
Eco friendly process.
The outcome of how my carpeting looks and feels. Your cleaning rep was very kind and very thorough. I’d like to have him return next time.
On time, polite and good service
Great job
I'm not happy with the cleaning. It doesn't seem like my carpets are as clean as when I've used other services. Not as thorough
Creed listened to me and put in extra effort on areas of concern.
Our appointment with Zerorez was this week and we could not be happier with the results. The techs arrived within the target window. They were professional in all actions. Despite a slight miscommunication caused by the AI intake method, all was smoothed over and cleared up in a satisfactory manner. A great crew!
The two technicians were polite, professional and did an excellent job.
Zerorez is the best! My carpets have never looked, felt, or smelled better! DJ was wonderful and did a very thorough job!
very personable and professional technician
Prompt, courteous. Did a good job.
Communication was wonderful. Easy to get appointment online with clear pricing and no upselling which I appreciate. Enrique was terrific, very polite and professional. We are very happy with the results!
I started using Zerorez 15 years ago when we moved to AZ. The BEST carpet cleaning ever. Highly recommend to all my friends. Carpets stay clean much longer and even my carpet manufacturer recommend to use your co. when I had my carpets replaced about 8 years ago and told them we already do.
Great technicians, great service. It’s the only carpet cleaner we use!
Quick and efficient
Products cleaned our floor. Michelle did a great job and explained how the cleaning process works.
The young man that cleaned our carpets was knowledgeable and very polite. Our carpets look like new and we were able to put our furniture back the next day. We are very satisfied!
Excellent service and Anthony was awesome. Carpets look good as new!
I regret forgetting the two individual’s names who cleaned my carpets but they were great. They were nice, considerate, and did a wonderful job.
I used to recommend you 10 out of 10 but now if someone recommended me another carpet cleaning tile cleaning company that use really good water I might actually try them
I remember when it was just a guy and his son that cleaned our house and they got every stain out and everything looked amazing
Now I find unless I have Robert I don’t get that care. Joshua is your second best but he kind of drives me crazy so I don’t like using him. I have it in my file to only send Robert yet. I keep getting sent to other people and they have to come back because they don’t do as good as a job.
I just had my carpet and tile cleaned along with my master shower steamed. It was OK nothing to be too super excited about.
Attention to detail. Offered upselling but didn't push it

Tech was great