Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84112 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 30, 2025 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

This was my 3rd time using the company. Technicians are always polite and efficient. The end result of the carpet not feeling 'sticky' once dry is great. Will keep being a repeat customer.

Report a concern   November 30, 2025 — Rated 10 out of 10 by Alana Dorsey Zerorez Phoenix
What do you like about our products and services?

Great product for an affordable price!

Report a concern   November 30, 2025 — Rated 10 out of 10 by C.O. Zerorez Phoenix
What do you like about our products and services?

George was professional and courteous. The carpets dried quickly and are very soft to the touch.

Report a concern   November 30, 2025 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Easy to use website and clear pricing and online scheduling.

Report a concern   November 30, 2025 — Rated 10 out of 10 by L.A. Zerorez Phoenix
What do you like about our products and services?

There is no odor and the floor is clean.

Report a concern   November 29, 2025 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Easy process. Tech was very professional and courteous.

Report a concern   November 29, 2025 — Rated 10 out of 10 by Gayle Perry Zerorez Phoenix
What do you like about our products and services?

Colin was a great young man!

Report a concern   November 29, 2025 — Rated 10 out of 10 by R.K. Zerorez Phoenix
What do you like about our products and services?

good

Report a concern   November 29, 2025 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

They stand behind their product and service.

Report a concern   November 29, 2025 — Rated 10 out of 10 by L.U. Zerorez Phoenix
What do you like about our products and services?

Great suggestions from the tech and results were great!

Report a concern   November 29, 2025 — Rated 0 out of 10 by D.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Did a worse job than the previous cleaner.

Report a concern   November 29, 2025 — Rated 10 out of 10 by Emily Manley Zerorez Phoenix
What do you like about our products and services?

The service was wonderful. It was so easy to schedule and the job was so well done!

Report a concern   November 29, 2025 — Rated 10 out of 10 by Donna McNiel Zerorez Phoenix
What do you like about our products and services?

Helpful and thorough.

Report a concern   November 29, 2025 — Rated 10 out of 10 by Jennifer Roland Zerorez Phoenix
What do you like about our products and services?

He did a great job!! Only one comment was when he left, he didn’t dispose of the clumps of hair/carpet fiber and they were in the curb in front of the house. Not sure if he just emptied his machine carelessly or if they blew out when he drove away but we have a large trash can he should have put them in. But out carpets abd grout look amazing!

Report a concern   November 29, 2025 — Rated 10 out of 10 by Janet Freeman Zerorez Phoenix
What do you like about our products and services?

The floors looked great after. He was very polite and efficient. It was easy to book a cleaning in a couple of days.

Report a concern   November 29, 2025 — Rated 10 out of 10 by David Galbaith Zerorez Phoenix
What do you like about our products and services?

They went above and beyond to satisfy our requests

Report a concern   November 28, 2025 — Rated 10 out of 10 by Janet Mcclurg Zerorez Phoenix
What do you like about our products and services?

I LOVE that your cleaning leaves no residue! I have several health issues that I've been working on with a functional medicine doctor, but in the meantime, I don't want to add any more toxins to my body. I love that when your techs leave our house it does not smell like anything but CLEAN. Y'all remind me of what it says on the Charlie's Soap Laundry Detergent bottles. "Charlie's Soap cleans all the way to the fiber leaving nothing but the good old-fashioned sweet smell of clean. If you want flowers, go pick some." ;-)

Report a concern   November 28, 2025 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Your guys have always been efficient and respectful.

Report a concern   November 28, 2025 — Rated 6 out of 10 by A.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The area carpets look good, but for $140.00 for an 8X10 carpet, I could pretty much buy a new one. Prices are too high.

Report a concern   November 28, 2025 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Service was perfect! On time and notified me when they would arrive and then when on the way. Awesome! The stairs were cleaned to perfection as was the family room. The carpet dried quickly, no odor from the cleaning which was what I needed since my husband is sensitive to odors. The carpet was soft and not crunchy like some cleaning products can leave behind. Thank you ZeroRez

Report a concern   November 28, 2025 — Rated 10 out of 10 by P.V. Zerorez Phoenix
What do you like about our products and services?

The two men were great. Thank you

Report a concern   November 27, 2025 — Rated 10 out of 10 by Jenny Miles Zerorez Phoenix
What do you like about our products and services?

Always efficient and excellent service

Report a concern   November 27, 2025 — Rated 10 out of 10 by H.O. Zerorez Phoenix
What do you like about our products and services?

Great job and super friendly technician!

Report a concern   November 27, 2025 — Rated 10 out of 10 by Amanda Snow Zerorez Phoenix
What do you like about our products and services?

I liked the way our technician was knowledgeable about our options. He was very kind and did a fantastic job.

Report a concern   November 27, 2025 — Rated 10 out of 10 by Sarah Gombert Zerorez Phoenix
What do you like about our products and services?

Our cleaner was so awesome and did the best job we’ve ever had done

Report a concern   November 27, 2025 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

On time and efficient. Floors look great

Report a concern   November 27, 2025 — Rated 0 out of 10 by R.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I have sent a text message with the details, but in summary, the tile floors are a disaster. There are major streaks throughout and it appears pools of water were left to evaporate instead of being dried. Also, the door going into the garage was covered with dirty, dried water. This has put me in a very difficult position because the house is being put on the market in 2 days.

Report a concern   November 27, 2025 — Rated 10 out of 10 by B.J. Zerorez Phoenix
What do you like about our products and services?

Courteous, professional and responsive, will use again.

Report a concern   November 27, 2025 — Rated 10 out of 10 by Cynthia Long Zerorez Phoenix
What do you like about our products and services?

Zerorez did an amazing job cleaning my carpet. They were thorough and very professional. I will definitely use them for my next carpet cleaning.

Report a concern   November 27, 2025 — Rated 8 out of 10 by M.S. Zerorez Phoenix
What could we do to improve?

Include brushing of the carpet to refluff


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