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based on 86550 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The customer service of each technician has always been consistently professional and diligent about their jobs. The carpet smells and looks clean, dries fast without any crunchiness.
Always a good job
Friendly, professional, good value, trustworthy.
Carpet was not cleaned thoroughly and had some streaks
My carpets always look so much cleaner and softer to walk on.
Excellent service!
Great professional service. Matt did a great job.
Very responsive when a problem arose. Good service but proof is when you have a problem. They were very quick to respond and resolve.
Very efficient and reasonable price. The service agent very nice and knowledgeable.
The great results! Clean and looking newer even though the carpet is ten years old.
Nico was the best ever.
Everything looked so clean
I’ve been using zerores for the last 16 years and the cleaning has never disappointed. My carpets always turn out great and look brand new. The techs are always knowledgeable and provide great service. I will continue to use zerores and recommend to anyone who asks.
Just moved in to our new home and the tile and grout look pretty much brand new!
Rep relayed info as he went if he saw something that might not come out perfect so we were in the know of how our floors were going to look by the end of the apt.
Transparent pricing and good quality, I highly recommend!
The tech was great. He was courteous, efficient and fast.
Dylan was amazing! The floors looked great and he helped us out of a tight spot.
Great prices. Wonderful results!
Technician was friendly, organized and really worked hard to get my carpet in tip top shape.
Did work on time, no problems.
10/10
Showed up on time could not be happier with the results ZACH did a great job for me and I plan on using them again for my other property. Both on the tile and the carpet.
Workers were friendly and knowledgeable. Schedi ng was easy but had to wait awhile without knowing WHEN they would come.
Tech arrived early, got right to work and did a good job.
I had a great experience with Zerorez! I am a returning customer. Mike did an amazing job cleaning the carpets and tile. Everything looks brand new again. I really appreciated how professional and careful he was with our home—he was efficient, easy to work with, and clearly takes pride in his work. I’ll definitely be using Zerorez again!
I had a great experience with ZeroRez. The technician arrived promptly, was professional and courteous throughout the appointment, and took the time to educate me on the cleaning process and answer my questions. I appreciated the transparent, reasonable pricing with no surprises. The entire experience was smooth, efficient, and customer focused. I would definitely recommend ZeroRez to anyone looking for quality carpet cleaning and excellent service.
Mike and Johnathan did a great job cleaning carpet and tileI also had my grout color sealed which made it look like new!
I had our carpets steam cleaned and they felt very wet afterwards especially in the master bedroom. A few months later dark stain-like marks began to appear on the carpet. I did some research and learned about carpet wicking. I had never heard of it. The carpet is only four years old and I was convinced it would have to be replaced, it looked so awful. I read that Zerorez has a process that enables them to remove wicking marks so I called them and mentioned the wicking problem. Chris came out and explained the process and I told him to go ahead. It was more expensive but it would be a worth it if it removed the stains. I only wanted the master bedroom and walk-in closet carpet to be cleaned because I couldn’t stand looking at the wicking marks any longer. My general carpet cleaning is done in August. Chris spent about two hours working on the carpet and would periodically have my husband and me look at the progress. When he was finished the wicking marks were gone! Chris did a wonderful job and I appreciated his friendliness and professionalism. He gave me his card and I told him I hoped to see him in August for our annual carpet cleaning.
great servic
Services were excellent.
we were called to be given specific time and they arrived promptly at that time.
Pleasant, listened to our needs and did great work.
Totally satisfied!!
Great customer service , got all the spots out and our technician even mopped the floor.