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based on 87149 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Anthony was great!!! Zerorez has been the only company I will have come into my home! Thank you Zerorez!!
Clean. true to price.
Carpet cleaning was odor free, and very fast drying.. tech was knowledgeable, careful, and friendly.. would definitely recommend Zerorez 12 year old carpets looking almost new.
Great pricing and service!
Outstanding Experience! Mikel did a fantastic job cleaning our carpet. He is a very caring and conscientious employee that takes pride in doing his best! Congratulations for having a person of this caliber on your team!
Ryan did an excellent job cleaning most of the carpeting and rugs. His communication about the cleaning process was clear and he finished this task quickly. We are very happy with the results and hope to have him return for our next cleaning.
Very good service,can you please send me the invoice again l need to forward that information to the company that l rent to please send it to Email address removed thanks
Carpets look great ! We will use again !
fast and clean
easy booking
Great job 👍 Wes is the best tech ever, kind and very knowledgeable
Environmentally, people and pet friendly. Great service. Very knowledgeable technician. Kudos to Caiden!
Still have dark spots on carpet Service was efficient and pleasant but could not remove spots on 3 year old carpet. Only dirt not any chemicals, urine, etc.
The tech did a great job. There is no chemical smell afterwards ,just clean.
Customer service is excellent
The people you have cleaning carpets are very good. They are pleasant, knowledgeable and efficient.
Super easy to make an appointment. Technician Zach was extremely professional and efficient!
Unfortunately, the truck broke down and/or ran out of the necessary supplies, which resulted in us waiting several hours for a replacement truck to arrive. The issue took more than three hours to resolve, and we ultimately had to cancel dinner plans with guests because of the extended delay.
I even suggested that we simply finish the half-completed service the following day. However, the technician opted instead to have someone else come out to assist well after 5:00 p.m. This only prolonged the disruption & inconvenience.
Fast, professional service.
Nikko was super helpful and clearly cares about his work!
Fair price and nice crew
I like the fact there is not a strong cleaning solution smell. I appreciate the carpet is not soaking wet when the job is done.
Our technician Josh was helpful, fast, and efficient with steam cleaning our carpets. After the drying process, our carpets looked beautiful! Thanks Josh
Your efficient, professional, and honest workers really sold it for me.
Most, I like that they don't leave soaps or residue in my carpet. The price is right and the technicians who have done my home are cautious and professional. They care for my home.
All the other times I have had my carpet cleaned with you it felt soft after but this time it feels crunchy this time and I was disappointed:(
The push to pay the invoice while I was in a meeting was very off-putting.
Upselling dislike
Ryan did an awesome job cleaning my carpet! The few spots are gone. Te carpet was dry in about seven hours. He was very professional.
The special pricing was an incentive to get the job done.
I most definitely will be recommending Zerorez to others.
Easy to reach and schedule an appointment. The tech showed up on time and completed the job efficiently.