Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84610 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 7, 2026 — Rated 9 out of 10 by T.E. Zerorez Phoenix
What do you like about our products and services?

technician arrived within window for arrival. Went to work and finished. cleaning was good and now we wait for next cleaning.

Report a concern   January 7, 2026 — Rated 10 out of 10 by Sharron McCarthy Zerorez Phoenix
What do you like about our products and services?

Cody came to my home and although I didn't have all my carpet cleaned just the travel areas that were really dirty he did a great job. He did not waste time and was very professional and friendly.

Report a concern   January 7, 2026 — Rated 10 out of 10 by Cheryl Mason Zerorez Phoenix
What do you like about our products and services?

Another beautifully cleaned rug by Zerorez! I have never been disappointed with their service from the on line scheduling to the professional gentlemen that do the cleaning. My carpets are happy again!

Report a concern   January 7, 2026 — Rated 10 out of 10 by Shawna Chapman Zerorez Phoenix
What do you like about our products and services?

Scheduling was easy, everyone was very helpful and polite.
The technician did a great job with our service.

Report a concern   January 6, 2026 — Rated 10 out of 10 by V.R. Zerorez Phoenix
What do you like about our products and services?

Fabulous work

Report a concern   January 6, 2026 — Rated 10 out of 10 by Marissa Misra Zerorez Phoenix
What do you like about our products and services?

We have had great technicians and our carpets are always very clean afterwards.

Report a concern   January 6, 2026 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

Service was great!! The garage looks the best

Report a concern   January 6, 2026 — Rated 10 out of 10 by E.A. Zerorez Phoenix
What do you like about our products and services?

I like the chemical free cleaning

Report a concern   January 6, 2026 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

I have use Zerorez at 2 different locations. Great service both times.

Report a concern   January 6, 2026 — Rated 10 out of 10 by Jennifer Peterson Zerorez Phoenix
What do you like about our products and services?

Courteous and efficient

Report a concern   January 6, 2026 — Rated 3 out of 10 by D.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet was left with too much film and water, carpets smelled so bad had to reclean with home carpet cleaner

Report a concern   January 6, 2026 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Always do a good job, environment safety

Report a concern   January 6, 2026 — Rated 7 out of 10 by C.M. Zerorez Phoenix
What could we do to improve?

The duct cleaning we had done was great. But our carpet cleaning had a hiccup, our master bedroom and closet took two full days to dry completely.

Report a concern   January 5, 2026 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Zero Rez has always been known to us by cleaning carpets without making them feel so wet. My husband challenged this on our last cleaning. He wants to know if the process changed? If you have to clean harder does that mean you use more water? Our carpets look good however he has a point that I would love to be clarified.

Report a concern   January 5, 2026 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

I apologize I have since forgotten the name of the man that cleaned our area rug. He did a fantastic job!! I will definitely use Zerorez again!

Report a concern   January 5, 2026 — Rated 10 out of 10 by Dianne Dahl Zerorez Phoenix
What do you like about our products and services?

Looks great -on time and very friendly.

Report a concern   January 5, 2026 — Rated 0 out of 10 by L.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Paid extra for carpet deodorizer for one room. That room is the only one that smells.
Called Zerorez to discuss this, was told deodorizer is not guaranteed to work.

$75.00 extra for one room deodorizer and only that room smells

Report a concern   January 5, 2026 — Rated 4 out of 10 by M.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet cleaning itself was very satisfactory; the issue I have is that after the technician mopped the tile surrounding the areas with carpet and it dried the technicians shoe prints are visible in the areas. I tried mopping the areas several times and with the light shining on the areas, the shoe prints are still there. I really don't want to have to look at these shoe prints for the rest of my life.

Report a concern   January 4, 2026 — Rated 10 out of 10 by Lisa Armstrong Zerorez Phoenix
What do you like about our products and services?

They communicate. They’re on time and they do an amazing job.

Report a concern   January 4, 2026 — Rated 8 out of 10 by A.V.D. Zerorez Phoenix
What could we do to improve?

Price for deodorizer was $140 and price of cleaning was &129 for two rooms. I was a little shocked at final invoice.

Report a concern   January 4, 2026 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Great product and our technition did a fabulous job

Report a concern   January 4, 2026 — Rated 10 out of 10 by Suzanne Crites Garrett Tate Zerorez Phoenix
What do you like about our products and services?

The tech was on time and very professional and friendly. He followed all my instructions and my home smells and looks great.

Report a concern   January 4, 2026 — Rated 6 out of 10 by S.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I thought it was really weird that the cleaning professional had no booties and refused to remove his dirty shoes while cleaning our house. Never before have I had a Carpet Cleaning company that has discontinued booties as part of their services. Overall, my carpets are clean, but I found that whole experience very strange.

Report a concern   January 4, 2026 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

Cleaning worked great and technician was so great!

Report a concern   January 4, 2026 — Rated 10 out of 10 by Sharon Wix Zerorez Phoenix
What do you like about our products and services?

I love the way my carpet looks and feels!! My technician, T was communicative, friendly and professional!! Highly recommend!!

Report a concern   January 4, 2026 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

I like the fact that the process does not have a high odor, and dries quickly without leaving the carpet crunchy from chemicals.

Report a concern   January 4, 2026 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Always excellent work, efficient and helpful technicians. Effective cleaning and I appreciate the lack of dangerous chemicals, relatively quick drying time, and the self sufficient trucks with water etc. that easily access my second-floor unit.

Report a concern   January 4, 2026 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Great service, fast & polite. Carpet are clean!!!!

Report a concern   January 4, 2026 — Rated 0 out of 10 by S.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I can still smell the pee spots. I paid extra for the extra clean for these spots. Didn’t seem to work.

Report a concern   January 3, 2026 — Rated 10 out of 10 by Karen Kuntz Zerorez Phoenix
What do you like about our products and services?

Easy from start to finish. I loved the reminder email, online scheduling from there was a breeze. Got lots of reminders. Our cleaner, Joshua, was kind, respectful, educational and discussed options for our issues. Wonderful service! Thank you!


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