- Phone: (480) 507-2419
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based on 86550 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I fell like the carpet clean service does a much better job, of removing stains and does not leave a soapy film on the carpet, than some of the other carpet cleaning services. The carpets seem to take less time to dry without all the soapy residue.
Your technology and good customer service
The guy showed up with a truck that made me not even want to let them into the house in the first place. You could barely read the Zerorez graphics on the side of it. Then when they opened the doors the equipment was rusting and look like it was about to fall out of the unit. I had my second thought about not allowing them to come into the house, but allowed it.
Now the unbelievable part. Your employees literally peed all over my toilet while they were here. Not in the toilet. Literally on the walls, floor, seat, back, sides, entirely everywhere in the master bathroom. I had literally just paid to have that bathroom professionally cleaned. And my wife had cleaned it additionally. Now there is literally urine all over EVERYTHING. Fire those imbeciles. I will never ever allow you back in this home.
The carpets are worse than when we started. The smell is absolutely awful. I got upcharged for everything. Now your managers are not calling me back. Im filing a chargeback with the credit card company.
Our technician was amazing! Super knowledgeable and very helpful. 10/10 customer service.
The technician was professional, thorough and very pleasant to deal with
Zero residue.
I like the grout sealing. Mathew was great!
Fast and friendly
The operator who came to our house did a fine job, courteous and professional. Your company did another house I was at and the carpet looked good I decided to use your company.
Reliable - show up on time
Friendly techs
Get the job done
very happy with service tech who cleaned our carpets. He was courteous and prompt, and
the cost was fair, too. Would recommend his and Zerorez to everyone.
Carpet Cleaning turned out great. David didn't rush the process and did a great job!
They really do clean the carpet and the tile grout!
Courteous and professional team members. DJ did a great job of explaining the process, got to work and was done quickly. He took time to answer my questions.
Very responsive; friendly; reasonable prices
Very friendly service and my floors look amazing!!!
The people that come out are always so kind and polite. They go out of their way to make you feel comfortable and they don’t try to upscale you.
We so appreciated the thoroughness of the team! Chris was outstanding helping my mom and making her carpets clean and safe. He completely understood my mom’s fixed income and helped us do what was most important! Thank you Chris England!
The techs were very efficient, reliable, and professional! We appreciate them.
Happy with the job Zac did with cleaning and applying protector to my carpets. Nice to have clean carpets and no chemical smell. Zac was professional and pleasant. Thanks.
easy to work with, on time, good job
I needed someone to lay my head and they were very nice to me at 3:00 I am where you going to get in the morning
Non-toxic Cleaning, and making the carpets look brand new.
Used AI bot to schedule an appointment. Received excellent customer service.
The guys were early they came in. They did a great job. Chris explained everything to me. I was very happy. They cleaned up. Excellent job.
I had one guy was really nice but the second one was very rude. Made me feel I am horrible person because I am on a budget
Great services, professional and communicative.
the employee was very freindly , took his time and did a good job we were pleased with the service
Service was amazing ! Jason came out and cleaned our carpet. He did an amazing job I highly recommend this place. They were the first company I called for a quote and couldn’t pass up on the amazing rate and customer service.
Your guy was amazing!! I didn't have a lot of hope that the carpet could be saved, but he saved it! I was so impressed with his work ethic and the fact that he cared about producing the best possible outcome. Thank you!