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based on 87717 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nothing special
I like the staff. When I called to make an appointment, she was very pleasant and helpful. Ezekiel, the technician who cleaned my carpets right now, was also very nice. He answered all my questions, in a very patient manner. He did a good job!
They were very timely and did a great job! Very pleased with all they did!
This was my first experience using Zerorez and I couldn't be happier. Michele V. initially explained everything that was going to be done when she arrived and answered any question I had along the way. She is very personable, professional, and caring (about how my dog, Ana was going to fair with the disruption in her daily life. Very impressed with her thoughtfulness.
About the carpet cleaning: WOW! My carpets are magnificently clean!! They haven't looked this good since they were first installed (taking into consideration that was 20+ years ago)! The cleaning did require a few hours to dry completely. It was fun walking in bare feet. I cannot say enough good things about Zerorez. A thorough job. I wholeheartedly recommend them!!
Sincerely, Judy M.
carpet cleaning successful. Overall Andrew did very good work.
Carpets look great, feel cleaned. Brian was very thorough and did a great job!
Willingness to make the customer happy! No matter what! The best price for the amount of work and extra work if needed! They always text arrival eta and Mike and Cameron were above and beyond polite and thoughtful of the house and areas that were cleaned.
My sofa and carpet stairs turned out excellent.
Both guys were great and so so helpful! They did a great job!
Chris from Zerorez is exceptional. My carpets look great and he was very professional, courteous and knowledgeable!
We were very pleased with ZeroRes. They shampooed our carpeted rooms and did a great job. We recommended them to our neighbor.
Thank you for timely arrival and pleasant personal .
Prompt, great job cleaning floors and carpet. Technician was very courteous
Clean without soap residue
Cleaned carpet always looks beautiful. Courteous service people@!
Good service
Technician did a great job!
Very quick and responsive to setting up appointment. Great customer service and great job on floors
Great company and always on time.
The job was done in a pro manner by a great teck and left tne carpet looking new
The 2 guys did a great job.
The technician arrived on time went straight to work was very professional and clean. He also was very thorough checking and cleaning under things edges traffic patterns a very professional job
Very polite and did not try to overcharge like a lot of companies do
Mike was highly knowledgeable, thorough, and explained everything very well. They were very efficient and made the process very easy. I would definitely use them again!
The best product available!
Equipment is top notch in the industry.
Always great service and results. I had T this time and he did a great job!
We expected the carpets that were cleaned to come out a little better. We realized that the heavy traffic areas would be difficult but it seems like there was hardly a dent made in one of the rooms that were cleaned.
Stellar Staff!
Professional service. Happy how rugs turned out.
Service was excellent and my carpet is soft and clean. Zach is knowledgeable and personable.
I have used Zerorez for as long as I can remember. They do not use soap which destroys your carpet.