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based on 85358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
very good
I had to have my carpets cleaned because I was moving out of my apartment. Your employee did an absolutely amazing job, when I checked the carpets a few days later with a UV light it was absolutely spotless! I was able to hand in the keys to the leasing office with nothing to worry about at all.
I also had a great conversation about the job in general. Just loved the experience. Stress free, easy, fast but thorough.
Thank you so much!
I have had carpets cleaned in the past with you, and just had leather couch cleaned. Both technicians were prompt, pleasant, and did a great job. We had Jacob Stern this time. He explained what he was going to do, had me look after he started to be sure I was happy with it. When he was done h we had me make sure it was at least what I was expecting. He did an excellent job, and would recommend your company and Jacob!
Our carpets look amazing and the technician was friendly and professional!
the clean was perfect and will do another soon thanks
Our tech Maverick was so polite, and his communication skills were top notch! We are hoping we get to have him back again in 6 months! Also the carpets look and smell GREAT!!
Good Job,
Service was easy to schedule. Our technician was professional, quick and he did a great job!
Clean
It doesn’t have any residual smell or chemicals
From beginning to end, it was fantastic service! The reservation was easy to make and the customer service was great! Jake, the technician contacted me and had an earlier opening so we took it! I was unable to be there, but Jake walked me through the invoice and payment on the phone and text! Very seamless, great customer service from everyone I spoke to and would use them again!
Very efficent, clean with no harsh chemicals. Carpet is old but after tech was done it look new.job well done Randy.
How quickly I was able to book appointment and the technician was very professional I would call you again. Thank tou
Really clean awesome hospitality
THe technician was personable, knowledgeable, and efficient. He did an awesome job!!
Really happy with the way it turned out. We just tiled a week ago and they got the grout right up
Great service and our carpets look great
Randy was my service technician. He was very prompt, professional and organized! He did a fantastic job cleaning up the mess that renters had caused in my house. The carpets were clean and the tile was sparkling! The house no longer had a musty smell when he left. He was upfront on all costs and communicated effectively. I'm beyond pleased with the outcome.
The carpets looked fantastic. The prices were great and the service excellent.
The tech was very courteous, considerate of my floors & banisters, made sure the dogs wouldn't get out and overall professional. He did a great job and explained the drying process. He even provided us with plastic booties to protect the rug as it dries and made sure we knew it might be slippery. After everything was dry, I noticed no perfumy scents (just like advertised) and everything just seemed clean. I will be a repeat customer and tell everyone.
ALL OF THE SERVICE AND THE PRODUCTS ARE QUALITY. I LIKE THE WEEKEND AVAILABILITY TOO. THANK YOU.
Great service, my carpets are clean and soft, prices were very reasonable.
The zerorez rep was AWESOME!
After technician left we found a few missed areas. For the cost we expected more. I’m very much a perfectionist and just felt that the service didn’t match the price point.
Topical used on carpet, then the treatment all worked wonderfully. I will definitely use Zerorez again.
Prompt, courteous. I gave a "9" because the only stains I had on the furniture didn't come out.
But, the sofa overall is clean and refreshed. The chairs look great!
It is important not to see how fast you can get the job done, but now good! The first time I used you I had a person really concerned on making sure I was satisfied without all the extra charges. I am not pleased with how your tech did his job. I showed him a spot and it was not cleaned well.
The techs have always been on time, super friendly, and willing to explain things!
Plus my carpets always look amazing afterwards
He did a great job and it turn out beautiful.
You get the carpets clean! The staff is friendly and courteous. Jacob cleaned my carpets and did an excellent job.