Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84713 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 4, 2022 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

We just had our carpets cleaned by Zerorez and they did an excellent job. The men were courteous and and arrived promptly. We were very pleased and will be scheduling them again.

Report a concern   January 4, 2022 — Rated 0 out of 10 by D.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My rugs are wrinkled and disnt flatten out.

Report a concern   January 4, 2022 — Rated 7 out of 10 by D.A. Zerorez Phoenix
What could we do to improve?

There are still spots and the smell in the carpet

Report a concern   January 4, 2022 — Rated 10 out of 10 by Kathi Wiles Zerorez Phoenix
What do you like about our products and services?

Appreciated the $118 for three rooms. Also appreciated being the first stop on the schedule. We were notified by text that they were on their way and 30 minutes away. The two gentleman that came to clean our carpet on 12/30 were efficient and pleasant. They did a good job and paid special attention to our high traffic areas. I appreciate the care they take when bringing in their equipment. The carpets seemed some what damper than they usually are and took two days to dry. We just put some wax paper under the legs of the furniture when we placed it back in the family room. When it dried it looked nice. We had three rooms and a walk in closet cleaned along with protectant in one room and it took them about an hour to complete all. I have allergies and appreciate that when Zerorez cleans our carpet there is no perfumy or janitorial cleaner smell.

Report a concern   January 4, 2022 — Rated 10 out of 10 by U.U. Zerorez Phoenix
What do you like about our products and services?

Friendly and helpful! Great customer service!

Report a concern   January 4, 2022 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Extremely professional on time and great service!

Report a concern   January 3, 2022 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Thank you! Did an outstand job, very professional

Report a concern   January 3, 2022 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

Our service representative did an excellent and thorough cleaning!

Report a concern   January 3, 2022 — Rated 10 out of 10 by W.S. Zerorez Phoenix
What do you like about our products and services?

Technicians are always professional.

Report a concern   January 2, 2022 — Rated 10 out of 10 by Christine Law Zerorez Phoenix
What do you like about our products and services?

Service was excellent. Products are great as there are no chemicals that are used and safe for both people and pets. Cleaning process is very successful in every and all stains and surfaces.

Report a concern   January 2, 2022 — Rated 10 out of 10 by Barbara Piotrowski Zerorez Phoenix
What do you like about our products and services?

Keith was very professiinal and nice!

Report a concern   January 2, 2022 — Rated 10 out of 10 by April Hill Zerorez Phoenix
What do you like about our products and services?

It was great service and the carpet looked amazing after.

Report a concern   January 2, 2022 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

Everyone is super friendly and you guys ALWAYS do a great job!

Report a concern   January 2, 2022 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

The tex did a good job. Called and said he could come early ,which I liked. Left every thing
clean. I would ask for him again if the tile need attention.

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Report a concern   January 2, 2022 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

you made my 12 year old carpet look new again - great job!

Report a concern   January 2, 2022 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Nicholas, the technician, was phenominal!!
He was knowledgeable and worked hard to clean my carpets. He was conscientious and took great pride in his work!!

Report a concern   January 2, 2022 — Rated 10 out of 10 by I.T. Zerorez Phoenix
What do you like about our products and services?

They are very reliable and do a fantastic job!

Report a concern   January 2, 2022 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

My carpets always look great
Chris is very professional and courteous

Report a concern   January 2, 2022 — Rated 10 out of 10 by Gregg Kennedy Zerorez Phoenix
What do you like about our products and services?

They did a great job, but didn't honor their special.

Report a concern   January 2, 2022 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

On time, professional and fast. Use them annually.

Report a concern   January 1, 2022 — Rated 8 out of 10 by A.K. Zerorez Phoenix
What could we do to improve?

Your technician was great. We don't have any complaints about him. We don't feel like the carpets look as good as when previously cleaned by another company that wasn't Zerorez or had your cleaning process.

Report a concern   January 1, 2022 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Good work

Report a concern   January 1, 2022 — Rated 10 out of 10 by Charlotte Miller Zerorez Phoenix
What do you like about our products and services?

It smells very good and it gets the worst stains out I'm very pleased

Report a concern   January 1, 2022 — Rated 10 out of 10 by Joseph Abrams Zerorez Phoenix
What do you like about our products and services?

This was the best cleaning l have ever had. Rugs look like new!

Report a concern   January 1, 2022 — Rated 10 out of 10 by R.A. Zerorez Phoenix
What do you like about our products and services?

No chemicals. The tech was here right on the dot at 8 am.

Report a concern   January 1, 2022 — Rated 10 out of 10 by Shawn Dagley Zerorez Phoenix
What do you like about our products and services?

Our technician was amazing, I would have you back because he was so friendly and professional.

Report a concern   January 1, 2022 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

On time, very courteous and through service.

Report a concern   January 1, 2022 — Rated 9 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

I felt my technician was rushed to complete the job maybe didn't get the result of that he would've had he been able to spend more time

Report a concern   January 1, 2022 — Rated 10 out of 10 by Pete Creelman Zerorez Phoenix
What do you like about our products and services?

Alex did a great job on my three/four room carpet cleaning yesterday. His work got
my carpets to look almost like new again. Was very impressed. I have not yet
received the promised sales receipt which he said would be emailed to me. Hopefully,
I'll get that on Monday, given the holiday weekend.

Report a concern   January 1, 2022 — Rated 10 out of 10 by B.O. Zerorez Phoenix
What do you like about our products and services?

TECHNICIAN WAS GREAT AND PROFESSIONAL! THANKS FOR THE GREAT SERVICE!


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