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based on 84713 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech was polite and prompt.
He did a excellent job cleaning our bedroom carpets. Love the idea that the carpets are done are soft. We will definitely use your company again.
They did the job right the first time. My carpet was a total wreck, two years since it had been cleaned, stains everywhere, not anymore.
I like that no harsh chemicals are used and the drying time is short. Service is very professional.
I've only used you for upholstery cleaning of our family room sofa and loveseat. This is the most used room in the house and the two times I've used you the cleaning is amazing. Makes my sofas look brand new again!
Jordan was awesome and so glad we used ZeroRez!!!
Customer care
The end result of the cleaning
Easy to schedule. Professional service. Reasonable cost. Office carpets look great!
The professionalism of the people coming into tour home. The results of the cleaning.
Great staff on time and friendly. Respectful of the space and cleaning up after themselves.
Everything.
Service people are prompt and courteous and the product is free of harsh chemicals
Friendly professional staff
Service was great as always. Technical was knowledgeable and friendly.
That the tech explained everything he was doing my carpets almost look new I am very pleased with Zero Rex
Cody was awesome, great communication! and had a positive attitude!
Professional representatives. Clean non crunchy carpets when they are dry.
The technician is very professional and offers services based on my needs. Tile and carpet came out beautifully.
The young man was very kind and professional.
Prompt, professional, great communication and outstanding work.
Service and results!
Carpets came out great, staff was friendly and on- time!
Awesome service! Love Zerorez!
Quality and were very polite. Quick and efficient! Robert was awesome.
Did a great job, floors look and smelled like new!
Best carpet cleaning company out there.
tech did a great job cleaning my carpets. transparent pricing, completed job quickly. all stains removed ftom carpets
I have used Zerorez a few times before with our rental properties or my client's (I am a realtor and property manager). I was thrilled with the results! This area rug of ours though, looks much, much worse. It's like dirty water was spread all over the rug and even the parts that were under a table the whole time, so basically new, looked dingier. I am sick about it. First off, when I called in December, I was given a much lower price and was told that that was usually the price. Now, in January, the cost was much higher. I would have had the rug (and tile, etc.) done in December if I knew the price was to escalate so much. As far as I'm concerned, my area rug is ruined and I could have bought a new rug for the same price as I paid to have it cleaned. You are coming back out on Monday; if that doesn't work, I will either want my money back or a credit to have my tile cleaned. I will need to buy a new rug at that point. That's how you can make things right. My daughter came over today and agreed that the rug looked worse. I'm just sick about it.
I really like the communication. Technicians are always friendly and knowledgeable. They take care to clean up after themselves.
I already submitted a glowing report.