Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 25, 2022 — Rated 8 out of 10 by O.A. Zerorez Phoenix
What could we do to improve?

Need to stop rushing through the job

Report a concern   February 25, 2022 — Rated 10 out of 10 by Matt Bast Zerorez Phoenix
What do you like about our products and services?

These guys are always friendly, do quick work, and the carpet looks great every time.

Report a concern   February 25, 2022 — Rated 10 out of 10 by Karoline Lungu Zerorez Phoenix
What do you like about our products and services?

He did an amazing job and was super friendly.

Report a concern   February 25, 2022 — Rated 10 out of 10 by Mary Hillen Zerorez Phoenix
What do you like about our products and services?

Love how carpet is cleaned without and cleaner other then high powered water. I have used Zeorez several times since we moved here in 2010. I highly recommend them

Report a concern   February 25, 2022 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Great and pleasant staff, careful excellent work. Carpets look like new! Thank you!

Report a concern   February 25, 2022 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

I have used this company several times and have been very satisfied every time. The technician was very good and did a great job.

Report a concern   February 25, 2022 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Devon was professional and answered all my questions. My carpet looks wonderful!

Report a concern   February 25, 2022 — Rated 10 out of 10 by C.J. Zerorez Phoenix
What do you like about our products and services?

The technician was very professional and did a fantastic job! We were very pleased!

Report a concern   February 25, 2022 — Rated 4 out of 10 by B.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I have had Zerorez clean my carpets a few times, this time, I do not think they did as good of a job as in the past. I have yellow stains in places where I didn't have stains before. I do not know for sure but perhaps the cleaner didn't work quite as hard because when he wanted me to add an extra treatment to the carpet, I said no thank you, I hope to replace my carpet soon.
These new stops appeared on the landing and at the top of the stairs. If Zerorez would like to come back and extract the new stains, I definitely would entertain that. Thank you!

Report a concern   February 25, 2022 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Caring and same day service

Report a concern   February 25, 2022 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

See Facebook response from Name removed

Report a concern   February 25, 2022 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

The service I received was fantastic! I've NEVER had such and exceptional job done on my carpets, EVER. I'd recommend your company above all others.

Report a concern   February 25, 2022 — Rated 10 out of 10 by Barb Grasso Zerorez Phoenix
What do you like about our products and services?

Your products are great. The carpet feels so nice under my bare feet.
The guy that came was very mice.

Report a concern   February 25, 2022 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

The results was very good and was fast .

Report a concern   February 25, 2022 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

We had Zerorez come and clean carpets and tile. We are very pleased and happy with the results. The serviceman did a fantastic job and we felt wanted a jib well done, as much as we did.
We highly recommend Zerorez and they will now be our go to company for all cleaning needs.
Thank you Zerorez

Report a concern   February 24, 2022 — Rated 10 out of 10 by V.B. Zerorez Phoenix
What do you like about our products and services?

Getting the carpets cleaned without chemicals.

Report a concern   February 24, 2022 — Rated 7 out of 10 by C.F. Zerorez Phoenix
What could we do to improve?

Your prices are much higher for a similar job, I have trouble believing your process is that much better after witnessing the process. This is the first time so maybe time will tell.

Report a concern   February 24, 2022 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Friendly service guys. Quality work 👏 👌 👍

Report a concern   February 24, 2022 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule and re-schedule a time for treatment. I liked the online scheduler for the specific rooms needing treatment.

Report a concern   February 24, 2022 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Alex R. was my technician. He was courteous, respectful and did an outstanding job. Above expectations.

Report a concern   February 24, 2022 — Rated 10 out of 10 by P.K. Zerorez Phoenix
What do you like about our products and services?

I have used ZeroRez for years at other homes, in other cities and will continue to use you. The technicians are always friends, clean and nice. It’s the only way to have our carpets cleaned.

Report a concern   February 24, 2022 — Rated 9 out of 10 by V.I. Zerorez Phoenix
What do you like about our products and services?

The service was quick and efficient. The technicians were polite and friendly. My carpets look much better and I am pleased with the cleaning that was done.
I did expect an updated copy of my receipt, could you please forward a copy?

Report a concern   February 24, 2022 — Rated 8 out of 10 by L.P. Zerorez Phoenix
What could we do to improve?

Despite your commercials saying you don’t leave the carpet “crispy” my carpet was pretty crisp.

Technician was good at explaining everything he was doing.

Report a concern   February 24, 2022 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Service was great, showed up on time, explained everything needed and got it done. Looks great, thank you!

Report a concern   February 24, 2022 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

Price, happy with service.

Report a concern   February 24, 2022 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Friendly, efficient, thorough technicians

Report a concern   February 24, 2022 — Rated 10 out of 10 by F.D. Zerorez Phoenix
What do you like about our products and services?

Quality of service, friendly technicians and competitive pricing. I would recommend James and Caleb to anyone in need of floor cleaning.

Report a concern   February 24, 2022 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

timely and professional services and nice service people.

Report a concern   February 24, 2022 — Rated 7 out of 10 by R.W. Zerorez Phoenix
What could we do to improve?

Could be less expensive

Report a concern   February 24, 2022 — Rated 10 out of 10 by Giselle Ferreira Zerorez Phoenix
What do you like about our products and services?

Very polite and professional Tyler.
Congrats for the team!


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