- Phone: (480) 507-2419
- Visit Website
based on 84713 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jacob, the technician was very professional. However, I was extremely disappointed with the end result. We had ZeroRez clean the tile floors at work and they looked fantastic which I why I decided to use your service. When the tech arrived with what looked like a small home cleaner, I know immediately that I wasn't going to get the same wonderful results we got at the office.
After completion, my floors, looked pretty much the same as they did before the cleaning. Jacob informed me that my grout was brown and not white, therefore, it didn't lift. I was under the impression that the sealer would seal the floor to protect from everyday routine water spills and footprints (we don't wear outside shoes in the house). I could have saved hundreds of dollars by cleaning the floors myself for the same or even better results I spent the entire day Sunday on my hands and knees spot washing the floor. I thought there would be a coating that would repel water stains, etc. I feel like I was really ripped off for the result and would never recommend anyone paying hundreds of dollars for service they could do themselves without having to move heavy furniture and disrupt the household.
The entire experience was very disappointing and stressful. But I learned an expensive lesson.
The price was very high. I didn't expect miracles but for what I paid for the upholstery cleaning, it was exorbitant. The pet treatment was also very expensive.
everything was great!
Alice and my technician were both pleasant and very responsive.
Happy New Year!
While my bedroom carpets looked good, the rug did not seem to get very clean.
No nasty chemicals or smells.Good service.
Technician was ahead of schedule and very polite and pleasant.
The carpets looked fantastic, but the tile did not. Our technician was very open about how the service on the tile would not assist with efloresence in the grout, which I was appreciative to learn about. But the cleaning of the tile left streaks and soap build up on the actual tile, which I had to re-clean with a regular mop.
Prompt, very courteous and knowledgeable and our carpets and furniture look great.
The fact that soap residue is not left on the carpet.
Our check was a great I think his name was Luis he was very thorough and very quick
Tech was very helpful and thorough. I appreciate there is no chemical smell.
I’ve used zerorex twice now and been verty satisfied with results. Very impressed with servicemen. Conscientious and thorough
Service was fast, employee was friendly and helpful, and carpets look brand-new.
Everything
The people you have working for you. Very professional.
That the appointment was on time and quick.
I was very pleased with the outcome of your services. My carpet looks great. I also had a wonderful technician in Cody. He was extremely friendly and did a great job explaining everything.
I was very pleased with my technician and his overall service very good company, thank you.
I've used ZeroRez for years in 3 different states. I always choose them to clean my carpets, upholstery, etc. It is quality service, they always gets out any stain I've had and their techs have always been friendly, professional and effecient. At one house I was sure I was going to have to replace a berber carpet that had stains that we inherited with the house. Surprise! They got the carpet so clean I don't need to replace at all.
Cleans well and no cruncy carpet
I like that there are no chemicals used to clean the carpet. The technician was great!!
Excellent professional technician
You do a great job of cleaning the carpets, and everyone that comes to clean are very polite and works very hard.
Did a nice job.
The tech was fantastic
Excellent service and very honest. Very thorough.
The technician was very efficient and did not try to "sell" me more than what I wanted. The pricing is a bit higher than some companies but the results were great.
Thorough & professional.
My carpets look good after they are cleaned and don’t have residue left in the fibers.
Easy to schedule and very professional.
Hi good morning. Yes we had our carpets cleaned for three rooms. First heard on KNIX that it was $128.00 and then it wasnt it was addtional $15.00. Then gentlemen informed it was addtional $35.00 to scotch guard each carpet. Then it was additional $25.00 for our master closet which is small. I have used you all over the years and never ever been so disappointed. When I made the origional call something for all these add on charges should of been addressed. Then I could of chose to wait till I had all the monies. Kind of put us in an owkard situation. Then the traffic area from hall to bathroom ( why I origionally asked you to come out ) did not get clean. So disappointed and I have referred your company over the years to many other families.