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based on 85358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very pleased with the way our carpets look. Technician very good.
Stains were not removed. I don’t see a difference in the carpet
Carpet is cleaned without soap residue.
Having the employee wear a working suit with no pocket that has the company name, instead of wearing a large sweat jacket with pockets. He was friendly, very fast and seemed to know what to do.
When he left I was uncomfortable that I did not put a way some of our smaller items, Not of great value but has meaning to us. I was left with doubt, since we tried to give him room to work. Now I need to ease my mind and search for the items I thought were in the rooms. That’s my problem.
He is a stranger and probably a nice honest guy. I am just saying he didn’t look professional.
I think it’s important for your customers to feel safe
The carpets look fine. Thanks
Great service by the technician.
Technician was awesome - very polite and knowledgeable. Carpets and chair turned out great.
Excellent, prompt service. Quality work and tremendous value. Great customer service as well. There's no one better for carpet and/or tile cleaning.
Highly recommended!
They always do an amazing job on the carpets.
Treyvon was very nice and quick on getting the job completed. Looked great once finished!
As a first time user/customer, I loved it. The guy was super nice, and was patient with my young kids and the dogs (James I think his name was). I had a few questions as to how the cleaning process worked and he explained everything. He was very professional and I'm knowledgeable. We will definitely be using Zerorez again in the near future for our yearly deep cleaning.
Thank you for doing such a great job and having a polite professional do the work!
-Anthony S. From Phoenix
Code the guy that came to do the work did a great job on the tile. However as far as the carpet goes I didn’t notice any difference between zero Rez and any other cleaning company. Only difference was more expensive. But I had a 12 hour square-foot house carpet clean with two rooms and tile cleaning the kitchen and was happy for the price that I paid.
The 2 men that cleaned my carpets did an excellent job! They were on time for the appointment
and had the 6 carpets cleaned in 1 1/2. hours. They left everything clean and neat. I definitely am satisfied with their work.
I scheduled and was able to get service very quick. Nice guy who came in to do the work, and the carpets looked brand new!
You were able to get out to our motorhome quickly with mutiple time slots to choose from.
Easy to schedule an appointment online. Very professional cleaning team and my carpets always look great.
The carpets look terrific and I love that no chemicals were used in the process. The technicians were professional and courteous and a pleasure to work with!
Very clear and thorough communication with the rep; the rug tech, Jason, who arrived was experienced, knowledgeable and very pleasant. Did a really good job, and gave clear instructions about dry time (this involved pet stain and odor removal treatment). Highly recommend!
The ease of scheduling an appointment, the notifications prior to the appointment, the technician’s friendliness and professionalism. And most of all the excellent job Roamon did cleaning the carpets. They look great. Thank you.
How clean the floors got
Our carpet and couches were very dirty and they appear to be much cleaner after being cleaned by ZR. The booking process was super simple, even at midnight while the business was closed. The tech arrived right on time, was professional and courteous. We received the service we expected and in a timely manner. We will ask for Trayvon next time.
Great service
Some Furniture is blotchy and others have dirt lines from the edge of the nozzle… streaks… I payed good money over $500 I expect for the kinda money a much better result. Rugs are spotty too
Polite and efficient
Tech was great. Please send him next time I would do every 6 months with him/=.
Friendly, efficient. I especially like the tile grout cleaning job in my kitchen. Wow! Looks great.
I have no complaint. Jessie and Avery were very professional and knowledgeable. Their customer service was exceptional!
Robert did an excellent job!
Trayvon Barnes was excellent. Made us aware of a couple of trouble spots with pricing. Courteous, on-time and very thorough.
Service truck and Luis C were right on time.
Luis had no wasted moves .
He was able to answer our questions and add extra services that we agreed to
He was very professional and we hope he is available next time.
THANKS