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based on 85358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was professional and polite and punctual
Tech was great!
Prompt excellent service
I like that the carpet is soft once it drys
Rugs newer never as clean as your gue Rambln did very happy with your company
I have used ZeroRez in the past and general think the service is great, but the technician left standing water on my floor.
The last two techs I have had have been sloppy.
On time, personable, and professional
Friendly staff, great customer service and left my carpets super clean with no crunch or residue left behind
Did a great job cleaning my carpet
operator did a good job
I love Zerorez! Their honesty and great service is why I keep calling them for my carpet cleaning needs.
The carpets look terrible. Many, many spots that don't look like there was an attempt to clean them at all. I now have to go through the house when I have very little time left before my moveout to try and remedy this myself. I paid $700 for what was only worth $300 at the most. The tiles look better then the carpet but still not what I expected. I know there is a 30 day guarantee, but it doesn't do me any good because I have to hand over the keys on the 28th (Monday).
We loved our carpet cleaner, he was super nice, friendly, knowledgeable, and just super awesome! We were about to move into a new house where the previous owners had 3 dogs, so the floors were kind of gross, and we have young kids who like to play on the floor, as well as a crawling baby! We needed our floors as clean as possible. We were able to move into our new completely clean home thanks to zerorez.
Jordan was great!!
Tim is very hard working man thank you
The efforts that went into cleaning our sofa and remove all the pet hair left from the previous owner went above and beyond.
Always consistent in customer service and cleaning performance!
The tile cleaning was not great, I got it for grout cleaning and it looked worse after.
Clean, empowered water, no crunchy soaps
Please give Michael Beard a 10+ rating. Wonderful tech and we're very happy with the results of the carpet cleaning. Thank you so much, and we will definitely use Zerorez in the future. Name removed
Staff were knowledgeable, evaluated the project and presented options.
The products are wonderful and the service is good
My carpet gets clean and doesn’t leave a ‘crunchy’ residue as other cleaners do.
It is clean but left VERY Wet
Certain corners where not clean appropriately
The technician did an excellent job and we are very happy with the results.
Your technicians are extraordinary! David and Caesar did a wonderful job and addressed problem areas I indicated. Our floors look like they are brand new. They were punctual. It is so nice that a company recognizes our time is important too. Your cleaning process leaves no residue.
Great customer service. Carpets are clean and soft, no crunchy residue.
Pleased with the way the carpet looked when they were finished.
Very professional and knowledgeable technician. Carpets look and smell great.