Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84713 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 6, 2022 — Rated 10 out of 10 by Michael Wasserman Zerorez Phoenix
What do you like about our products and services?

Chemical free

Report a concern   January 6, 2022 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

Technicians were very helpful and did a great job

Report a concern   January 6, 2022 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Professional Fast Affordable

Report a concern   January 6, 2022 — Rated 10 out of 10 by T.A. Zerorez Phoenix
What do you like about our products and services?

Super fast and thorough. Great job overall !!!

Report a concern   January 6, 2022 — Rated 10 out of 10 by T.E. Zerorez Phoenix
What do you like about our products and services?

Another job well done!

Report a concern   January 6, 2022 — Rated 7 out of 10 by T.F. Zerorez Phoenix
What could we do to improve?

We needed tile steam cleaned and sealed before moving into a home we just purchased. Our tech was on time, very polite, and friendly. He did a great job. The tile looked much nicer when he was finished, but there were still some areas of stained grout.

Report a concern   January 6, 2022 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Friendly and a job well done!

Report a concern   January 6, 2022 — Rated 10 out of 10 by Jane Carmichael Zerorez Phoenix
What do you like about our products and services?

Natural residue free

Report a concern   January 6, 2022 — Rated 10 out of 10 by Gaspar Laca Zerorez Phoenix
What do you like about our products and services?

My carpets are always cleaned thoroughly, your service technicians do a terrific job!

Report a concern   January 5, 2022 — Rated 0 out of 10 by S.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The price that was quoted was not even close to accurate. False advertising not cool.

Report a concern   January 5, 2022 — Rated 10 out of 10 by E.S. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule an appointment. Technician came out when he said he was coming. Technician did a good job. Carpets are clean! I’m happy with the service provided and the overall experience in getting the service. Thank you!

Report a concern   January 5, 2022 — Rated 10 out of 10 by Robert Cleckner Zerorez Phoenix
What do you like about our products and services?

Professionalism, on time, quality job. Hjird time I have used them

Report a concern   January 5, 2022 — Rated 10 out of 10 by Diane Coughlin Zerorez Phoenix
What do you like about our products and services?

Very clean ad dries quickly

Report a concern   January 5, 2022 — Rated 10 out of 10 by Maribel Roges Zerorez Phoenix
What do you like about our products and services?

The products are safe for you and your carpet. The team is always willing to help.

Report a concern   January 5, 2022 — Rated 7 out of 10 by M.K. Zerorez Phoenix
What could we do to improve?

The technician was very friendly but when asked if I can move a small mattress he said he had already done that room and he also missed every closet in the small bedrooms which very small spaces. Overall the job was ok but I think it could haven been better.

Report a concern   January 5, 2022 — Rated 10 out of 10 by Val Stephens Zerorez Phoenix
What do you like about our products and services?

Customer service. Your technician knew more than any other technician from other companies I’ve used. He was also prompt and courteous- all the while training a new employee. I was very impressed, and had been looking forward to this email to give him recognition, but of course I don’t recall his name.

Report a concern   January 5, 2022 — Rated 10 out of 10 by Steve Castor Zerorez Phoenix
What do you like about our products and services?

prices and no residue

Report a concern   January 5, 2022 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Good job, good price.

Report a concern   January 5, 2022 — Rated 10 out of 10 by B.K. Zerorez Phoenix
What do you like about our products and services?

High quality performance on heavily stained carpet.

Report a concern   January 5, 2022 — Rated 10 out of 10 by K.I.S. Zerorez Phoenix
What do you like about our products and services?

Accomplished the cleaning needed and requested.

Report a concern   January 5, 2022 — Rated 0 out of 10 by C.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The light brown streaks made as a result of cleaning didn’t go away as technician told us they would. These were not here before.
We understood the shoe polish spot could not be removed. It was the only stain as we have no pets or children in the house.

Also, I forgot to remind him about the closet. Don’t think he did it, however, as I keep the house clean, he may have cleaned it.

Considering the cost, I was disappointed

Report a concern   January 5, 2022 — Rated 10 out of 10 by V.M. Zerorez Phoenix
What do you like about our products and services?

Courteous and hard working employees. The carpet looks better than ever and doesn’t smell.

Report a concern   January 5, 2022 — Rated 10 out of 10 by Troy Goodrich Zerorez Phoenix
What do you like about our products and services?

I like the fact that the carpet dries in half the time and that the stains do not come back. All of the technicians that have ever been to my house to clean the floors have been very professional and friendly.

Report a concern   January 5, 2022 — Rated 5 out of 10 by V.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

after letting everything dry my wife and i noticed we can still see the area we most wanted clean. the carpet was just 6 months old and we were hoping the area could look like the rest again.

Report a concern   January 5, 2022 — Rated 10 out of 10 by Joy Davin Zerorez Phoenix
What do you like about our products and services?

Paul was excellent! Friendly, hardworking and got my carpet looking brand new. Absolutely will use you again!!

Report a concern   January 5, 2022 — Rated 8 out of 10 by J.R. Zerorez Phoenix
What could we do to improve?

Technicians were great. They were very nice efficient and respectful

Report a concern   January 4, 2022 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Professionalism

Report a concern   January 4, 2022 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

The techs are so professional, thorough, and speedy.

Report a concern   January 4, 2022 — Rated 10 out of 10 by E.S. Zerorez Phoenix
What do you like about our products and services?

Carpet was extremely clean and the tech was able to get up some nasty goo that had been stuck in there since we bought the house. Nice guy too!

Report a concern   January 4, 2022 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

I like the professionalism, courtesy, timelessness and the price!


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