Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85241 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 1, 2011 — Rated 9 out of 10 by K.O.B. Zerorez Phoenix
What do you like about our products and services?

Friendly efficient staff, on time, do a good job.

Report a concern   June 1, 2011 — Rated 10 out of 10 by P.F. Zerorez Phoenix
What do you like about our products and services?

carpets soft and clean- don't develop spots again soon after cleaning

Report a concern   May 31, 2011 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Zerorez employees are extremely professional, do an amazing job, and do not leave until they know you are satisfied with their work. Dramatic difference from the average carpet cleaning.

Report a concern   May 29, 2011 — Rated 10 out of 10 by A.I.S. Zerorez Phoenix
What do you like about our products and services?

they kept me informed as to what time they would arrive. he was courteous, and did a great job that is why we call zerorez back for carpet, tile, & apholstery cleaning.

Report a concern   May 29, 2011 — Rated 9 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Very professional and excellent results

Report a concern   May 29, 2011 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

That it does not use chemcals, but still did a great job cleaning. My carpet looks great!

Report a concern   May 29, 2011 — Rated 10 out of 10 by M.N. Zerorez Phoenix
What do you like about our products and services?

Was able to schedule next day service. Technicians arrived midmorning; finished before noon. Carpeting looks like new again.

Report a concern   May 29, 2011 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

THE PROFESSIONAL WAY APPOINTMENTS ARE HANDLED. THE EXPERT JOB DONE ON RUG CLEANING AND
I REALLY LIKE HOW FAST THEY DRY WITH NO CRUNCHY CRISPY FEEL.

Report a concern   May 29, 2011 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

Product worked as advertised

Report a concern   May 28, 2011 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

professionalism
pride in their work
diligence in satisfying the customer

Report a concern   May 26, 2011 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

We have used Zerorez 4 times in the last 4 yrs. I heard about them on Barry Young's show on KFYI. I tell everyone about them. The results are fantastic! Our carpet is old, but they make it look new. The tech they send is personable, knowledgeable, efficient, and just plain fun!! We are extremely impressed with this company.

Report a concern   May 26, 2011 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Responsive staff to planning. Difficult for me to coordinate, but handled well by staff. Too soon to tell if cleaning will help allergies or if cleaning is experienced by me as clean "er".

Report a concern   May 26, 2011 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

the carpet is clean.

Report a concern   May 24, 2011 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Carpet isn't stiff. They cleaned up great. It smells fresh but not obnoxious.

Report a concern   May 24, 2011 — Rated 10 out of 10 by G.C. Zerorez Phoenix
What do you like about our products and services?

This is the second time I have used your service and both times the people working
the job were very profesional, friendly and did an excellent job. I like the way the carpet feels after cleaning and the fact that there is no oder.

Report a concern   May 24, 2011 — Rated 8 out of 10 by L.G. Zerorez Phoenix
What could we do to improve?

Have more promotions or sales.

Report a concern   May 23, 2011 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

good service and envor safe

Report a concern   May 23, 2011 — Rated 0 out of 10 by K.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I did not find it to be any different (did not clean any better) than COIT or Stanley Steamer. The gentleman that came was very nice and did he job well but I still don't see any difference from the others I've used.

Thank you

Report a concern   May 23, 2011 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

The price was very reasonable and person who did cleaning was very courteous. We bought a foreclosed condominium and carpets had a lot of stains by pets. But now the carpets feel very fresh and all the stains are gone!

Report a concern   May 22, 2011 — Rated 9 out of 10 by D.Y. Zerorez Phoenix
What do you like about our products and services?

Friendly and efficient service. Quality product.

Report a concern   May 22, 2011 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Great job. I hope those techs are still with you for the next cleaning.

Report a concern   May 22, 2011 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Professional, on time and excellent results. At my request, my "cleaner," Romeo, contacted Vince at Zerorez headquarters who referenced Home Sweet Home (Rex)to fix other carpet problems. Please relay my thanks to "you guys" and also to Rex at Home Sweet Home who followed up promptly on the other non-cleaning issues.

Report a concern   May 22, 2011 — Rated 10 out of 10 by M.V. Zerorez Phoenix
What do you like about our products and services?

The technician worked very efficiently. We are extremely pleased with how our carpet turned out. As my wife and daughter describes the carpet..."fluffy". Would use Zerorez again.

Report a concern   May 21, 2011 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

There was no chemical odor and it did the job. Your technician, Joe, was very knowledgeable and happy to answer my questions. He contacted me to let me know the status of his arrival.
I have already recommende you to a friend who is familiar with your company because she sees your trucks in her area. :)

Report a concern   May 21, 2011 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

My carpet looks and smells great. Technician was on time and friendly.

Report a concern   May 20, 2011 — Rated 8 out of 10 by B.F. Zerorez Phoenix
What could we do to improve?

Very good our carpet had a vacuun cleanet that was bad

Report a concern   May 20, 2011 — Rated 10 out of 10 by G.W. Zerorez Phoenix
What do you like about our products and services?

Prompt, polite and friendly service. A superior product and professionally delivered. Thank you Zerorez.

Report a concern   May 20, 2011 — Rated 9 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

Great service. Some spots needed some additional work. Office staff very friendly and made the follow-up appointment without question. John came out and removed the spots. Very satisfied. Will probably get my tile and grout done, too.

Report a concern   May 20, 2011 — Rated 10 out of 10 by J.A.H. Zerorez Phoenix
What do you like about our products and services?

love the Zeroez part...no real smell or crunchy feel....just the thought was great.
I would love to know what I can use for pet accidents between cleanings.
Thank you

Report a concern   May 20, 2011 — Rated 7 out of 10 by T.H. Zerorez Phoenix
What could we do to improve?

I was confused as to how much I would have to pay to receive the full treatment of zerorez. I thought just $149 but then when the associate arrived, it was $225.00. I was bummed. Now I guess Zero Rez has decided if you want the full service you must pay $225 for 3 rooms not the $149 I was told on phone. They do an excellent job, I was just confused about the price.


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