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based on 85358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech did a great job, arrived on time, was professional and complete. My appointment was rescheduled twice because of staffing, but was able to get that resolved.
The Capet looks truly clean! Your employee is respectful and efficient! The carpet is soft and not stiff like other carpet cleaners!
The spots are coming back. Very disappointed.
The service techs were friendly, courteous, and made sure we were happy with all their work Keith did a great job of explaining their process. The end result met our expectations.
Dustin was very professional and considerate of our home. He took time to walk me through the process before he started and the results afterward.
We had our carpets cleaned approximately a week ago at 8 am. The carpets are not even a year old yet, but I am aware that it is recommended to clean the carpets once a year. The person on the phone when we made the appointment told me that the drying process would be approximately 4 to 6 hours. When the person cleaning the carpets finished, I asked how long before the carpets would be dry and so we could move things back into the rooms. He replied 4 to 6 hours. At 8 pm the carpets were still wet. In the morning, the carpets were still wet in areas. The carpets were finally close to dry in the late afternoon, nearly 24 hours later.
This week I vacuumed the carpet, and when I opened the vacuum container, which had been clean and free of debris prior to the vacuuming, I found a lot of fine dirt debris. It was as if the carpet had never been cleaned at all. I am truly disappointed.
Reliable friendly and consistent service for years now!
As long as I have Robert (the older Robert) I'm happy. What I hate are the kids that haven't been trained well or didn't pay attention. Don't tell me to just call and you'll come back out. Do it right the first time.
Carpets are still super soft. The technician was great. He did an excellent job of explaining various options.
Good service. Good customer relations. Clean carpets real thorough.
Bryan was an excellent technician He reviewed everything he planned to di before starting the job. He was friendly and very professional
You guys are the best. Your techs are great, very friendly, always clean up after themselves and always willing to answer any questions. I've used Zerorez for 10 plus years, I will not use anyone else.
The promptness of the quote and then Zero Rez for me the same day !!
My carpet's we're cleaned in a matter of hours beautifully 💖💖
they do great work
Trey was amazing and did a beautiful job on our carpet and stairs!
We like the fact that harmful chemicals are not used. The young man that came to clean our carpet was friendly and respectful and completed the job in good time.
Tyler was great and would not use anyone else!!
He was awesome and our couches and chairs turned out perfectly.
professional and friiendly
Spencer did a great job cleaning my carpets. I am always impressed with the technicians since they are very thorough. They do a great job of explaining everything and making me feel comfortable with him being in my home. Thanks to Spencer for an excellent job! I also bought more of the ZR water. It’s done a great job cleaning so many things in the house I can’t even believe it.
The techs were great and my carpet looks awesome!
The carpet dries very quickly
Good worker
Serice is always on time and done with respect of the customer. The carpets look great and are throughly cleaned every time! I am a loyal customer.
The service tech, Jacob, did a good job. We were very pleased with the results of the cleaning.
Service was great - Explained what was being done - Avrey did a great job - carpets look great
Everything and everyone was great
Narrowing the window of time to appointments.
This is our first time using Zerorez and had carpet and tile cleaning done. We couldn't be happier with how clean our carpets looked after using your process. We have used other services in the past and they don't compare.
We would also like to put in a good word for Ramon Mendez. He is respectful, knowledgeable, and a true professional. We will request him the next time we use Zerorez.
Spencer did a great job and the carpets were very clean after! Will request Spencer in the future to come to our home
Excellent technicians and service.