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based on 85358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech was awesome
Efficient , fast, nice to be around
He did great job
Service. Excellent, kind, honest! Our carpet looks & feels great! Very thorough job of cleaning, including along the baseboards.
Friendly and knowledgeable tech. Did a great job on the stains.
Great service, great job.
they do a good job
No crunchy carpet and the carpet came clean.
We had phenomenal service. The two men who came and cleaned our carpets were so friendly, kind and helpful. We will for sure use you again!
Very professional and did a fantastic job! Thanks Jacob!!
Great product but the best part was the service. The technician was excellent! He explained things well, was friendly, and went above and beyond my expectations.
Excellent job, quick and clean...employee was great, no pressure to get more done, explained things clearly.
The technicians were prompt, professional, personable and did a great job.
I thought the carpet was too wet,
Very prompt & friendly service!
I appreciated the service member and his attentiveness. Very polite!
I love that the products are safe and natural, no chemical fragrance, and yet they do the job effectively.
very good and professional arrived ahead of schedule protectant cleaner products to clean my living room carpet has it looking brand new michael beard the zero rez tech did a great job
Service was great! Our couch and area rug look brand new!
Great technician who worked really hard and the floors came out looking great!
Spencer was very friendly, honest and professional. He explained all about the products. Thank you Spencer!
Zerorez Phoenix is incredibly responsive and helpful. We had a new hire initially clean our very filthy and stained carpet, and it didn't turn out well at first. Keep in mind I wasn't expecting perfection because we planned to replace our carpet until doing so didn't work in our plans this year. The initial cleaning actually left the carpet looking worse than it did, but Zerorez sent out another technician who not only made the old carpet look brand new, but he also removed stains we thought were permanent. I will only call Zerorez to clean my carpets from now on.
Technician was very courteous and informative. The job was completed quickly and efficiently. No hard sell to add extras to the job
Evan was great
Friendly professional service
The technician was super thorough with what he was doing - my carpet looks better now than it did 2 years ago when it was new. Arrived on time, great communication - Fantastic job!
Have always done a great job
Unfortunately, the carpets were left "crispy" the next day. It was not something I could notice when the technician was here because they were wet and took quite some time to dry. This was a primary reason I went with Zerorez- part of the ad was it would not be left this way.
Customer service is great.
Michael Beard did a great job.
Everything
The product is great and the pricing is fair. It's also easy to schedule.
My carpets really are clean.