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based on 84701 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The cleaning process was very efficient and did not take long. The technician was on time and very friendly. The traffic areas of my carpet came out looking great. Very pleased with the service!
On time (even early)
Friend and courteous workers
They did a great job
Furniture and rugs smell and feel clean. No odor and film residue on items.
No chemicals
Thorough cleaning
Employee requested my approval with each room
Friendly employee
The technician looked and acted very professionaly
Explained the service and worked very hard on cleaning my furniture…. Was very pleased with a job well done …. Would highly recommend your company based on my experience
Randy the technician was great
The tech was very friendly and did a very nice job, our carpets look great! Thank you!
Personable & courteous service person, excellent cleaning of carpet and tile floor.
Did an awesome job on my carpet. And awesome customer service to go with it. Just the best carpet cleaner. My carpet is absolutely beautiful!
Grest service.
I have been waiting for a week for a callback regarding my bill which, by the way never came by email and finally came by mail. And no one has called me back. I will be calling tomorrow to see if I can straighten this out. My bill needs to be better explained to me. Oh yes, I was told by someone in the office that they’re having issues with their email. Really?
Spencer was GREAT
Your technicians were very knowledgeable, and professional. I think they could have spent more time trying to get the stain out. It’s better, but I think they could have got it even better with more time to pre soak.
I can’t express my appreciation and gratitude for this company! They are so efficient in coming out and the technician Lage was beyond professional & so meticulous with cleaning my carpets. My carpet looks brand new and he was able to take out a huge stain! Hands down the best cleaning and carpet service I have ever had I hope I always get Lage as my technician. He took such pride in his work and left my carpets looking better than I could’ve imagined!
They are very thorough. Very friendly and do a great job.
They were nice and did a pretty good job, but The price was a bit high.
They are friendly, reliable & do a good job!
excellent quallty service
Jacob did an amazing job. He was able to get out some very old stains. He has excellent customer service with a great attitude.
Thorough and the quote was what I paid
Service was great, tech was very professional and courteous!
Love zero Rez! They always show up on time and they do a fantastic job! I always look forward to my cleanings!!
The service was prompt, and the technician was very thorough and knowledgeable. When I need your services again, I would love to have the same technician. The carpets were completely dry by the time I got up the next morning.
First name removed B.
Very professional and a great job thank you. do you do business in the state of Illinois if you do please let me know.
This was the 2nd time we hired Zerorex to clean our carpeting, and both times we had to call you back for remedial action.
Very easy to book, clean and respectful service persons, good results
Gets good results
Technician conducted a thorough cleaning. Also, the floor wasn’t ver wet afterwards.
Very good service as usual with excellent service
you were able to schedule us right away and your rep was efficient and did a great job.