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based on 84701 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very timly and efficent
Prompt, professional representative.
They were on time, quick, efficient and very nice as well!!
Efficient service. Carpet looks great.
Good service and I liked that they called ahead of my scheduled appointment to let me know they could get to my home earlier than my original appointment time. Once they arrived, they were very professional and were willing to listen to my particular questions and were very thorough in letting me know what to expect. I added grout sealant to the tile cleaning because they explained the added benefit of that item which helps to keep the grout looking cleaner for a much longer period of time, which of course is a true benefit to me.
Overall, my experience was very positive as the carpeting and the tile both look great, and both are quite old. I'm very pleased and have already recommended ZeroRez to one of the people I work with. Thanks for the great service guys!
Quality service
came on time. Staff was polite and did an excellent job
Zero Rez just cleaned my carpet. I had a slime stain they got up. It looks great- Brand new!! The 2 guys who came to the house were great, trustworthy!
Thank you!!
Your associate, Spencer, was friendly and efficient! Answered my questions, and completed the job expertly. My carpet looks new!
Thanks again!
Jan Engdahl
Excellent technicians come to my house every time! They are always so kind and professional! Fair, up front pricing. Excellent results.
The technician was friendly, extremely thorough and explained the whole process. The product is as advertised. No chemical smells, no crusty carpets, just clean and looking like new.
Tech was friendly and knowledgeable
The up-sale attempt was around $700 for a little puppy urine in one room, totally unnecessary. Because I turned the up-sale down the technician quickly but not thoroughly finished 2 rooms and 2 30’ long hallways in under 15 mins. This made the final product less than satisfactory and with much to be desired. I went for this service because it was on the radio show I listen to, JJ and Rich and I’m honestly surprised they would promote a product this deficient in substance. I definitely expected more and I’m going to have to schedule another carpet clean because of the technician’s poor work ethic. Just regular dirt stains from trafficked areas didn’t change at all but I used my spot cleaning wet-vac to check if the soiled area would easily clean and it came right up. I’m very disappointed to say the least.
Your techs were so professional & friendly. I don't remember their names but one was first day on the job and so involved and sincere. Great personality and service. Like the carpet dried quick and with little smell even though I had pet stains.
Clean great servicr
Carpets not cleaned. They were worse than when they started.
Great service, professional, friendly employees and environmentally friendly option
The person who provided the service was very throw
Fast, efficient friendly, cleans great and dries fast.
The guys did a really good job explaining everything and the carpets look great!
Our carpet cleaning experience was excellent. Carpets look great, the technicians were very professional and knowledgeable.
We have pets so its important to have a safe product.
Everything, From the start to the end everything and everyone that helped me was amazing and respectful and friendly. Explained everything that he was doing. Very happy customer here 😁
Work is exceptional and always on time.
The technicians we're friendly, quick and thorough.
Our 7 year old, white carpet turned out very nicely! The technicians were on time, very professional and polite. We are very pleased with the service and results. Thank you. First name removed and Sue.
Zerorez is good - although my carpet edges need a little more attention.
The technician who cleaned our carpets was professional in every way. He listened to our our concerns and worked hard to address them. Our carpets look wonderful again!
Thorough job and a good worker and friendly.
You already know the answer. I am done with your company.