Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84701 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 3, 2022 — Rated 10 out of 10 by Leatha Martin Zerorez Phoenix
What do you like about our products and services?

Carpets are really clean and when I walk on them there are not stiff or crunchy!

Report a concern   April 3, 2022 — Rated 10 out of 10 by G.G. Zerorez Phoenix
What do you like about our products and services?

Great service from Sullivan.
Beautiful detailed work.
He took a lot of time to explain every thing he was doing.
Our carpets look wonderful.

Report a concern   April 3, 2022 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

Good job but I spilled some wine on my carpet earlier and the little stain did not come out.

Report a concern   April 3, 2022 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Brian was completely customer focused!

Report a concern   April 3, 2022 — Rated 4 out of 10 by C.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had a particular stain that I wanted out. After the session was over, it was gone and great. It’s already back. I had the cleaning done Friday and by Saturday afternoon it was back. Very disappointing for the $128 I spent.

Report a concern   April 3, 2022 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

I love the friendly, professional service provided by Zerorex and the fact there is no residue left behind. Such a nice clean and fresh scent, that's all.

Report a concern   April 3, 2022 — Rated 3 out of 10 by K.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Unfortunately my sofa was not cleaned properly.

Report a concern   April 3, 2022 — Rated 0 out of 10 by C.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The gentleman that performed the service, did a great job!
The additional cost from $200 to $500 was quite a shock to say the least!
I will not be using or referring your business in the future.

Report a concern   April 3, 2022 — Rated 10 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

Quality service

Report a concern   April 3, 2022 — Rated 9 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

No residue left in the carpet.

Report a concern   April 3, 2022 — Rated 10 out of 10 by Cindy McKim Zerorez Phoenix
What do you like about our products and services?

Great shampooer dude, looks great

Report a concern   April 3, 2022 — Rated 10 out of 10 by paul miller Zerorez Phoenix
What do you like about our products and services?

No residue, great service, professional and friendly associates

Report a concern   April 3, 2022 — Rated 10 out of 10 by M.O. Zerorez Phoenix
What do you like about our products and services?

The worker is very professional. Gets the job done quickly and the carpets look great when they are done!

Report a concern   April 3, 2022 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

carpets look great… agent was punctual courteous and informative

Report a concern   April 3, 2022 — Rated 10 out of 10 by Starlyn Broac Zerorez Phoenix
What do you like about our products and services?

I just love Zerorez! Michael Beard did such an awesome Job! He was very professional and knowledgeable and took pride and great care in my carpet. When he finished my carpets looked brand new and my base boards and tile just sparkled. I will always use Zerorez and request Michael. 😊

Report a concern   April 3, 2022 — Rated 10 out of 10 by Kathleen Giger Zerorez Phoenix
What do you like about our products and services?

We have used many companies to clean our carpet. We even did it ourselves, and nothing compares to Zerorez. With other companies the dirty appearance comes back within a month. With Zerorez our carpet appearance stays looking like new.

Report a concern   April 3, 2022 — Rated 10 out of 10 by B.L. Zerorez Phoenix
What do you like about our products and services?

Devin was on time, thorough and professional. Very personable as well.

Report a concern   April 3, 2022 — Rated 10 out of 10 by LeeAnn Campbell Zerorez Phoenix
What do you like about our products and services?

I love the fact that the carpets dry faster.
The Service Techs always do a fantastic job.
They are professional, courteous, and friendly.

Report a concern   April 3, 2022 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Very good work and very nice. Would recommend them in a heart beat.

Report a concern   April 3, 2022 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

We always appreciate the courteous and efficient service by Zerorez. Robert was an excellent technician.

Report a concern   April 3, 2022 — Rated 10 out of 10 by Daniel Bowles Zerorez Phoenix
What do you like about our products and services?

Easy scheduling, knowledgeable technicians, convenient service.

Report a concern   April 2, 2022 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Excellent job - always on time and very courteous. Love Zerorez!

Report a concern   April 2, 2022 — Rated 10 out of 10 by Jim West Zerorez Phoenix
What do you like about our products and services?

Tech arrived as scheduled. He was polite and professional. Carpet cleaning was quick and thorough with no unpleasant odors.

Report a concern   April 2, 2022 — Rated 10 out of 10 by Sherry Gibbs Zerorez Phoenix
What do you like about our products and services?

workers were on time (even earlier) and did a fantastic job. Very neat too

Report a concern   April 2, 2022 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

The technician was professional, courteous and very careful in his work. A job well done!

Report a concern   April 2, 2022 — Rated 9 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Love the products used to clean my carpet. They were fresh and clean.
The Technician Harold was very professional and user friendly.

Report a concern   April 2, 2022 — Rated 10 out of 10 by Megan King Zerorez Phoenix
What do you like about our products and services?

The cleaning technician Keith was very informative and easy to talk to. Our floors looked great! Thank you!

Report a concern   April 2, 2022 — Rated 10 out of 10 by Sarah Tolman Zerorez Phoenix
What do you like about our products and services?

Devin was awesome! Represents the company well and a 10 out of 10 for quality service

Report a concern   April 2, 2022 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Timely in and out. Friendly employee. Excellent result.

Report a concern   April 2, 2022 — Rated 0 out of 10 by M.C.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You've kept Rising your prices and charging me to spray the tubes in the walls of my house even though you did not spray the tubes I went with someone else


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