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based on 85358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We feel perhaps not enough time was put into extracting the cleaning solution out of the carpet. We have never had to wait as long for carpet to dry.
In one room the carpet was crunchy after it dried. We have heard your advertisements make the point that your product didn't leave a residue so no crunch.
Our experience has been that the carpet is groomed with a carpet rake after being cleaned and still damp. Your employee told us he was finished when we then asked him to groom the carpet which he then did.
We are only a little disappointed and puzzled.
Quick and professional service.
Very informative and thorough. Should care and concern about his job. and my house
You did not get stains up.
No chemicals!! He explained everything before tile and grout cleaning and seal. Personable, professional, knowledgeable, employee. DEFINITELY recommend ZeroRez
I love how clean it gets the furniture it looks new again.
Zerorez leaves my carpets so fluffy and new..they feel so clean. Our technician was so meticulous about every inch of my carpets,,,,she was wonderful…hope to have her back next time. My carpets look new!
The service was great. The technician spent a lot of time making sure the job was done!
Great job as always
Caleb was the best! He was very professional and took his time to make sure the floors were clean.
The gentleman had a positive attitude and listened to what I needed to clean. He was neat and tidy and did his work in a professional manner. The rugs look great!
They came promptly, we're courteous, and professional
Jordan was friendly, polite and professional. He did an excellent job of cleaning our chairs and sofa in a very prompt fashion.
Great customer service!
Quick and efficient
Friendly professional service
The technician was extremely friendly and explained the entire process to me. I will be using Zerorez again in the future!
Your staff and your natural approach to cleaning. The guys that came out this time were fantastic. I’m a repeat customer because you really provide the best services through experienced professionals.
My carpet was crunchy when it dried.. and it smelled like a wet dog.. nothing fresh and clean. Very disappointed to have spent $200.00. S much for the hype. I will not recommend your services to my neighbors.
technicians very personable, friendly, professional, efficient, and did not push too hard to upsale when I informed them in advance I was not interested in anything other than what I had scheduled.
YOU are the only carpet service I will use. I highly recomend
The visit went very smoothly. My technician was professional and thoughtful.
Excellent service and results, and all at a very fair cost. Great communication both before and after service was performed, and staff completed all work per the schedule, and where polite and knowledgeable. Great job!
Prompt, efficient and reasonably priced!
Probably the best cleaning company I’ve hired. Amazing results every time! Highly recommended!
Very professional.
The booking process was very easy. I received the right amount of reminders without it being overkill. My technician showed up right at the beginning of my quoted window and I received a 20 minute warning which was very helpful for putting pets up. He was very polite and professional and it took just over an hour to complete (I have a small house). He answered all my questions as well. Would definitely use or recommend again.
We are very pleased with the cleaning on our carpet! The gentleman that came was very polite and considerate.
Everything was good the technician was great.
Service tech was very kind and professional.