Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84701 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 29, 2022 — Rated 10 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

Very professional. Technician did a great job cleaning our carpets

Report a concern   March 29, 2022 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

The technicians arrived on time, were polite, neat and efficient. Work vehicle was clearly marked and orderly. No harsh chemicals and every surface looks like new.

Report a concern   March 29, 2022 — Rated 10 out of 10 by Sharon Stauss Zerorez Phoenix
What do you like about our products and services?

Knowledgeable technicians, very professional and on time. Did a great job on carpets & upholstery.

Report a concern   March 29, 2022 — Rated 10 out of 10 by Mary Knight Zerorez Phoenix
What do you like about our products and services?

No residue, Carpets seem to stay clean longer.

Report a concern   March 29, 2022 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

They did a great job on my tile

Report a concern   March 29, 2022 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

Good customer service. Thorough cleaning job.

Report a concern   March 29, 2022 — Rated 10 out of 10 by N.F. Zerorez Phoenix
What do you like about our products and services?

Carpet looked new. Caleb was courteous, knowledgeable, and professional. Would use again.

Report a concern   March 29, 2022 — Rated 3 out of 10 by J.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Stains are still on my carpet, they were extremely wet for up to six hours. Not as advertised. Paid 170.00 for less than 20 mins of the technician actually cleaning the carpets. Could have had the same results with another carpet contractor and paid less.

Report a concern   March 29, 2022 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule and great service!

Report a concern   March 29, 2022 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

The service people were friendly and polite. They made the effort to do a good job. When I had to call them back to do a better job on cleaning my sofa - they did it conscientiously and as thoroughly as possible. Thank you!

Report a concern   March 29, 2022 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

I have two cats and it is critical to me that the carpets be clean but do not have a smell. ZeroRez made my area rugs look like new and there was no chemicals or fragrance left behind!

Report a concern   March 29, 2022 — Rated 10 out of 10 by P.G. Zerorez Phoenix
What do you like about our products and services?

Keith B was very informative regarding products and methods used to clean our dining 62 year old chair seats.

He was very professional and courteous and would ask for him again in the future.

Report a concern   March 29, 2022 — Rated 9 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

The young man that came to clean my carpets was very kind and professional. I love how the carpets clean nicely, dry quickly and aren't crunchy afterward.

Report a concern   March 29, 2022 — Rated 10 out of 10 by Robert Mcelfresh Zerorez Phoenix
What do you like about our products and services?

He did a great job with our tile floors. I didn't think they would ever look that clean again.

Report a concern   March 29, 2022 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Our technician was great! He told us what he could do and what the likely result will be. He was right on with what he told us. Very pleased!

Report a concern   March 29, 2022 — Rated 7 out of 10 by S.M. Zerorez Phoenix
What could we do to improve?

The website did not let me schedule appointment. I wanted to give my source as KMVA Radio, and was not asked that question when I called to book appointment.

Report a concern   March 29, 2022 — Rated 9 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Fast service and carpet looks great and smells clean.

Report a concern   March 29, 2022 — Rated 10 out of 10 by brad neal Zerorez Phoenix
What do you like about our products and services?

The Zerorez Technician was professional, knowledgeable, courteous and punctual. He did a great job cleaning our bedroom carpet. I would highly recommend Zerorez to family and friends.

Report a concern   March 29, 2022 — Rated 4 out of 10 by N.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Cody is very personable and a hard worker, so our experience was great in that respect. But our carpeting is streaked now and it wasn't before. I had hoped the steaks would disappear when it dried fully, but they haven't. I recognize that this may be because the carpeting is old - and I'm sure Cody did the best he could - but I'd probably get it cleaned again right now if I didn't have to move everything out of the way again. Unfortunately, this experience makes me reluctant to use Zerorez again.

Report a concern   March 29, 2022 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

Chad did an exceptional job, he explained the process and worked very efficiently to complete the process.

Report a concern   March 29, 2022 — Rated 10 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

I always love the workers that you send. Knowledgeable and nice!

Report a concern   March 29, 2022 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

The tech was so polite and such a sweet man. He did an excellent job explaining the steps he was going to be taking in cleaning my floors and did an excellent job! My floors look fabulous.

Report a concern   March 29, 2022 — Rated 10 out of 10 by H.D. Zerorez Phoenix
What do you like about our products and services?

Very good customer service, great products and satisfaction with results

Report a concern   March 28, 2022 — Rated 9 out of 10 by Jamie Williams Zerorez Phoenix
What do you like about our products and services?

The carpets in my RV came out very clean and smelling great. Andrew was very nice and thorough. The price was competitive. Scheduling was easy. We will definitely use them again!

Report a concern   March 28, 2022 — Rated 9 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Drys quickly

Report a concern   March 28, 2022 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

Professional friendly and great job

Report a concern   March 28, 2022 — Rated 10 out of 10 by S.M.B. Zerorez Phoenix
What do you like about our products and services?

No comment.

Report a concern   March 28, 2022 — Rated 10 out of 10 by P.J. Zerorez Phoenix
What do you like about our products and services?

Quick and professional.

Report a concern   March 28, 2022 — Rated 9 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

Informed

Report a concern   March 28, 2022 — Rated 9 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Effective carpet cleaning procedure.


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