Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87737 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 11, 2022 — Rated 10 out of 10 by Irene Hooker Zerorez Phoenix
What do you like about our products and services?

I HAVE ALWAYS BEEN ABLE TO GET SERVICE WITH IN UNDER A WEEK WHEN I CALL. The tec is friendly and polite. The carpet looks great and I have found it stays clean longer than with other systems I've had.

Report a concern   October 11, 2022 — Rated 10 out of 10 by Gretchen Marshall Zerorez Phoenix
What do you like about our products and services?

Great job by the tech.

Report a concern   October 11, 2022 — Rated 10 out of 10 by John Nelson Zerorez Phoenix
What do you like about our products and services?

The two service professionals were awesome. On time, quick and efficient. They explained the process and asked if I had any questions. There was no smells leftover and the clean up was perfect. The experience was above expectations. Thank you

Report a concern   October 11, 2022 — Rated 10 out of 10 by Brittney Schueler Zerorez Phoenix
What do you like about our products and services?

Effective and convenient service! Always very friendly and professional technicians.

Report a concern   October 10, 2022 — Rated 10 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

Very profession. Showed up on time and did an excellent job on both my carpet and tile. Went the extra mile to get best results possible on my older carpet.

Report a concern   October 10, 2022 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Use service for many years.

Like using steam to clean carpets.

Report a concern   October 10, 2022 — Rated 5 out of 10 by K.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

No thank u

Report a concern   October 10, 2022 — Rated 10 out of 10 by A.V. Zerorez Phoenix
What do you like about our products and services?

The guys that you have working for you are always nice and very helpful. I had my carpets, tile and shower cleaned and sealed and Colton was fantastic. He walked me through what he was going to do and then got busy. He showed up on time ready to work. He was polite friendly and ensured that I was satisfied with his work before he left
I have recommend Zerorez to many people. You are truly the best. AND NO CHEMICALS!

Thank you!

Report a concern   October 10, 2022 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

It was quick & my carpets look like new!

Report a concern   October 10, 2022 — Rated 0 out of 10 by S.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet looks terrible. The spots look worse now then they did. I was charge an extra $300 & assured the spots would come out because he was using extra gallons of the clenser & flooding it. He said that the stains would not come back! I would appreciate it if you would send someone who can get the spots out or refund my money.

Report a concern   October 10, 2022 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

We had not cleaned the tile with Zerorez in a few years.
Matthew did a terrific job!!
Everything looked great!

Report a concern   October 10, 2022 — Rated 10 out of 10 by Sharon Krull Zerorez Phoenix
What do you like about our products and services?

Prompt service, friendlyemployees.

Report a concern   October 10, 2022 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Very nice young man did a great job.

Report a concern   October 10, 2022 — Rated 10 out of 10 by Carolyn Crowley Zerorez Phoenix
What do you like about our products and services?

Scott was amazing, knowledgeable and very professional. Tile, grout and carpet looks fresh and clean. I will definitely be calling Zerorez again when needed.

Report a concern   October 10, 2022 — Rated 10 out of 10 by Richard Machado Zerorez Phoenix
What do you like about our products and services?

Technician was very pleasant, efficient, and courtious.

Report a concern   October 10, 2022 — Rated 10 out of 10 by Kathryn Roark Zerorez Phoenix
What do you like about our products and services?

The carpet cleaning was phenomenal. My carpets feel soft on my feet again and it made my house smell so much better.

The technician was so friendly and professional and made a great service turn into a very pleasant experience. It was clear he really cared about getting our carpets as clean as possible, and he made sure he understood our environment such as pets and usage to help us choose the right options for the perfect clean. He went above and beyond and my carpets are significantly cleaner for it.

Report a concern   October 10, 2022 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

We use Zerorez every year and like the service. This is the first time that one of the rooms didn't get as clean as it has in the past, so a little disappointed. It's always hard to tell completely until the carpet is totally dry, so didn't say anything to the tech. The technician was very polite, by the way.

Report a concern   October 10, 2022 — Rated 10 out of 10 by Angie Baca Zerorez Phoenix
What do you like about our products and services?

The service was done on time and the job was completed with better than expected results

Report a concern   October 10, 2022 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

Representative knew his products and service he was providing. He did a wonderful job.

Report a concern   October 9, 2022 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

They do the job and very well.

Report a concern   October 9, 2022 — Rated 10 out of 10 by Joanne Campo Zerorez Phoenix
What do you like about our products and services?

Very professional and knowledgeable also the fact that no chemicals are used.

Report a concern   October 9, 2022 — Rated 10 out of 10 by H.S. Zerorez Phoenix
What do you like about our products and services?

Quality work, professionalism

Report a concern   October 9, 2022 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

Technicians friendly, polite and efficient.

Report a concern   October 9, 2022 — Rated 10 out of 10 by Donna Ciriello Zerorez Phoenix
What do you like about our products and services?

The results that Zerorez’s produces! And your very dedicated employees!

Report a concern   October 9, 2022 — Rated 10 out of 10 by T.A. Zerorez Phoenix
What do you like about our products and services?

Great customer service. Very knowledgeable!! My wool carpet looks amazing!

Report a concern   October 9, 2022 — Rated 3 out of 10 by J.O. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I know Ryan worked hard to make things look great but there is still a dirty looking rug in one bedroom and the one we were really concerned about still has some yellow spots. I was in such high hopes that this would solve the problem. They look better than before but just didn't get the stains all out. It would be hard for me to recommend your service to others.

Report a concern   October 9, 2022 — Rated 10 out of 10 by Toby Indorf Zerorez Phoenix
What do you like about our products and services?

No chemicals. Professional, thorough job.

Report a concern   October 9, 2022 — Rated 10 out of 10 by Brandy Kerr Zerorez Phoenix
What do you like about our products and services?

We love Zerorez! We have tried other carpet cleaning services and we won’t ever make that mistake again. Our carpets are always clean and our tile looks brand new after each visit. Thank you!

Report a concern   October 9, 2022 — Rated 10 out of 10 by Cheryl Hunter Zerorez Phoenix
What do you like about our products and services?

Kaleb’s attention to detail and his integrity said it all. Tile, carpet, sofa and shower were all done and look amazing.

Report a concern   October 9, 2022 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

The tech did a great job and give me great advice.


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