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based on 84702 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional; excellent customer service. Good price!
I’ve already called spoke to someone about my issue. They didn’t make it right so I won’t use zerorez again or refer anyone.
Technician was courteous, professional and knowledgeable! The carpets look great!
The rep that did our carpets worked extra hard on horrible stains and he was very pleasant!!
We used Zerorez in my Dad's place before we sold it and were pleased. This is our first experience in our home.
We were pleased with customer service all around. Jesse was very helpful, personable and as of right now the rug looks great! Thanks!
I like Zerorez because of they don't use harsh chemicals. Very environmentally safe and healthy. I like that the products don't leave a soapy smell or crunch carpet feel. Their staff has always been on time, professional, friendly and knowledgeable. The technician, Cody was great. He explained everything, he was on time, courteous, professional and knew the product and services very well. I will definitely use Zerorez again and would recommend to others. Thank you.
Love zerorez. I did think the furniture cleaning was a overpriced as it didn't take very long to clean it (compared to the quote of 6 hours), and I wasn't sure if there was any moisterizer put on my leather, bec I forgot to ask. Not sure I would pay for that service again (it was over $500 and granted my furniture was old and the rep who came out did the best he could with my old stuff and was honest about it). I just think the pricing is out of line.
Prompt respone, on time at appointment, and efficient techncian.
You were on time, professional and did a good job.
The carpetcomes out looking new, dries quickly and stays clean. Reasonable pricing for great service.
The gentleman who cleaned my carpets was great!!!
Mostly it was your employee, Sullivan. They were outstanding! Attention to detail, professionalism, and care and concern for our home was amazing. Simply based off of them, we will definitely use Zerorez again and request them specifically. The best customer service experience we've had in a very long time.
Thank you!
Lee Griffith
I had an excellent experience with Zeroez! Jeremy is a very experienced technician and did an excellent and thorough job! He cleaned a large area rug and lots of tile. They have never looked better! Jeremy finished in a very reasonable amount of time and was very pleasant and professional. I am very happy! Thank you, Zeroez Team!
Great job and went over their work to make sure I was satisfied.
Great service!
The products work!
Cleaning comes out well without the over-saturation. We appreciate the professionalism and great job!
Always receive good service.
Very disappointed actually, after the clean there's a musty smell that will not go away, seems like all that was done was wetting down the carpet and not really cleaning the carpet.
I can do a better job myself with a rented machine.
the employees are polite and respectful.
Great service! Love the end results!
Friendly, easy to book, quick and clean
On time (early in fact!) very considerate and efficient
No smell left behind and professional
We were very pleased with the service that Jacob provided and will certainly recommend the company and Jacob to anyone requiring carpet cleaning.
Technician was polite, friendly and professional.
Ease of scheduling, service was on time, friendly & thorough!
Great people and services! 10/10
Carpets are clean and not crunchy
Effective carpet cleaning procedure.